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Reviews
Metro Ford is very honest and friendly. We had a great experience with the sales team, and the service team does excellent work. I would recommend them to anyone looking for a new or used car or truck.
Metro Ford is very honest and friendly. We had a great experience with the sales team, and the service team does excellent work. I would recommend them to anyone looking for a new or used car or truck.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Danny, thank you for the kind words! We truly appreciate you taking the time to leave a review. Our team at Metro Ford Independence takes a lot of pride in the work we do, and it means a lot to hear that it shows. If you ever need anything down the road, we’re always here to help. Thanks again for your support!
Was told that they would take what my warranty paid but when it was time to pick up my truck I was told the warranty did not pay enough so I had to come out of pocket after I was we take what the warranty will pay
Was told that they would take what my warranty paid but when it was time to pick up my truck I was told the warranty did not pay enough so I had to come out of pocket after I was we take what the warranty will pay
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- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Vanessa, thank you for taking the time to rate us. Our goal is to learn from your feedback, so we would appreciate it if you'd contact us at (816) 254-9800 to provide a few more details about your visit. We value your input and your business, so we hope to speak with you soon.
Very friendly and try to meet your needs. Love our Maverick 2024 with low miles. Performs like we thought it would.
Very friendly and try to meet your needs. Love our Maverick 2024 with low miles. Performs like we thought it would.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to rate your positive experience with us! We appreciate the opportunity to earn your business and look forward to seeing you again on your next visit. Congratulations on your new purchase!
Easy in and easy out the door with my newer truck and I think I got a decent deal. I have already sent a friend of mine to Metro Ford since I got my truck, and she ended buying from them as well.
Easy in and easy out the door with my newer truck and I think I got a decent deal. I have already sent a friend of mine to Metro Ford since I got my truck, and she ended buying from them as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Terry, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratulations on your 2021 Ford Ranger and please don't hesitate to reach out if you need anything else in the future!
Chuck was wonderful to work with and very knowledgeable. He was straight forward and honest. Rick was a pleasure to do business with? they both have fun personalities.
Chuck was wonderful to work with and very knowledgeable. He was straight forward and honest. Rick was a pleasure to do business with? they both have fun personalities.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Heather, we are so happy we could make your experience a positive one! It means so much to us to have earned your trust in our business. If you ever need anything else in the future, please give us a call or stop by. Take care!
Took a long time between deciding on the car and walking out the door with the final paperwork. My main issue was with Patty. I called her after the license bureau would not accept the paperwork they gave me. I called the dealership and that was who they gave me to talk to. First of all, she was eating and talking at the same time. She told me to go back and tell them that they were wrong. I had set there for better than two hours. She acted like I was a bother. However, she called me the next day to see if I got it titled and licensed. I waited until a week later to go back. The license bureau was wrong, but I still did not like the attitude of Patty at the dealership. I?m pretty much pleased with my purchase. The salesman was great. I wasn?t push into buying stuff I didn?t want.
Took a long time between deciding on the car and walking out the door with the final paperwork. My main issue was with Patty. I called her after the license bureau would not accept the paperwork they gave me. I called the dealership and that was who they gave me to talk to. First of all, she was eating and talking at the same time. She told me to go back and tell them that they were wrong. I had set there for better than two hours. She acted like I was a bother. However, she called me the next day to see if I got it titled and licensed. I waited until a week later to go back. The license bureau was wrong, but I still did not like the attitude of Patty at the dealership. I?m pretty much pleased with my purchase. The salesman was great. I wasn?t push into buying stuff I didn?t want.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Debbie, thank you for your high-star rating and feedback about your recent experience. We value your input and we’re always looking for ways to improve that experience for our customers. If you have any additional concerns or would like to discuss your visit further, please don’t hesitate to reach out to us directly. We appreciate your business and are always happy to help with anything you need in the future!
Erick Phillips has treatment us well for years. We made the mistake of buy a car elsewhere and ended up getting screwed with a bunch of add ones. Any time we buy a car from metro ford they always treat us well and don't sell us anything we don't want. We will always buy from them.
Erick Phillips has treatment us well for years. We made the mistake of buy a car elsewhere and ended up getting screwed with a bunch of add ones. Any time we buy a car from metro ford they always treat us well and don't sell us anything we don't want. We will always buy from them.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Steve, thank you for your continued trust in us! Your satisfaction is our top priority, and we appreciate your support. If you ever need anything else, just let us know. Have a great day!
Erick Phillips has treatment us well for years. We made the mistake of buy a car elsewhere and ended up getting screwed with a bunch of add ones. Any time we buy a car from metro ford they always treat us well and don't sell us anything we don't want. We will always buy from them.
Erick Phillips has treatment us well for years. We made the mistake of buy a car elsewhere and ended up getting screwed with a bunch of add ones. Any time we buy a car from metro ford they always treat us well and don't sell us anything we don't want. We will always buy from them.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Steve, thank you for your continued trust in us! Your satisfaction is our top priority, and we appreciate your support. If you ever need anything else, just let us know. Have a great day and we look forward to seeing you again soon!
I have had my other car serviced at Metro Ford on previous occasions. Salesperson was very good at listening to what I wanted. I had found an SUV online that I was interested in. Went to the dealership to to see it. My salesman took me out to look it over and explain all the options on it. We went on a test drive of which I felt very comfortable. All my questions were answered. I was taken to the finance manager. I told him what extras I was interested in. He was very nice and throughal . Didn't take long to get my financing approved. Everything was explained to me on payments and financial facility.
I have had my other car serviced at Metro Ford on previous occasions. Salesperson was very good at listening to what I wanted. I had found an SUV online that I was interested in. Went to the dealership to to see it. My salesman took me out to look it over and explain all the options on it. We went on a test drive of which I felt very comfortable. All my questions were answered. I was taken to the finance manager. I told him what extras I was interested in. He was very nice and throughal . Didn't take long to get my financing approved. Everything was explained to me on payments and financial facility.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Judith, thank you for your continued trust in us! Your satisfaction is our top priority, and we appreciate your support. If you ever need anything else, just let us know. Have a great day!
Wonderful experience, we will definitely keep coming back! The process was smooth and steady. All our questions were answered.
Wonderful experience, we will definitely keep coming back! The process was smooth and steady. All our questions were answered.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi ccparks6902, thanks for the 5 stars! We’re so glad you had a positive experience with our sales team. Helping you find the right vehicle is what we’re here for. Enjoy the ride, and let us know if you need anything!