Reviews
We just recently had a total loss to our vehicle based on hail damage. Luis Fuentes from Reed Jeep was wonderful! He helped guide us through the purchase process and worked with us with getting the best price possible for our situation.
We just recently had a total loss to our vehicle based on hail damage. Luis Fuentes from Reed Jeep was wonderful! He helped guide us through the purchase process and worked with us with getting the best price possible for our situation.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Recently bought a Dodge Durango 2026 from Luis Fuentes. 10/10 stars. Found my perfect vehicle instantly and arranged all the process smoothly. Highly recommend reaching out to him if you are interested in a vehicle. 10/10.
Recently bought a Dodge Durango 2026 from Luis Fuentes. 10/10 stars. Found my perfect vehicle instantly and arranged all the process smoothly. Highly recommend reaching out to him if you are interested in a vehicle. 10/10.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
I use Frank when checking in for service always get great service when I use him
I use Frank when checking in for service always get great service when I use him
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Just purchased a new 2026 Jeep Cherokee from Reed Jeep and the whole process was so quick and easy. Laurenz was our salesperson and he did a great job at answering all our questions and helped picked the best vehicle for us.
Just purchased a new 2026 Jeep Cherokee from Reed Jeep and the whole process was so quick and easy. Laurenz was our salesperson and he did a great job at answering all our questions and helped picked the best vehicle for us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Just purchased a 2026 Jeep wrangler from Reed jeep, Finn Walsh was my salesperson. This is my second jeep from Reed jeep, and Finn was my salesman both times. He does an outstanding job and my experience was very smooth on both occasions. I will be back to purchase another vehicle from Finn in the future.
Just purchased a 2026 Jeep wrangler from Reed jeep, Finn Walsh was my salesperson. This is my second jeep from Reed jeep, and Finn was my salesman both times. He does an outstanding job and my experience was very smooth on both occasions. I will be back to purchase another vehicle from Finn in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had a coworker recommend Reed Jeep based on his recent purchase. I took some time searching for trucks throughout the KC area and found their inventory selection and pricing to be extremely competitive. I set up an appointment with Joe Trahan that fit my schedule and never felt rushed to purchase the trucks I test drove. He and Kyle Marshall at Reed were extremely helpful during the entire buying process. I'm very happy with the purchase and the overall experience with the Reed team.
I had a coworker recommend Reed Jeep based on his recent purchase. I took some time searching for trucks throughout the KC area and found their inventory selection and pricing to be extremely competitive. I set up an appointment with Joe Trahan that fit my schedule and never felt rushed to purchase the trucks I test drove. He and Kyle Marshall at Reed were extremely helpful during the entire buying process. I'm very happy with the purchase and the overall experience with the Reed team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We bought a 2023 Jeep Grand Cherokee in November 2023 and were very satisfied with that process. Our salesman, Tristin, was helpful, knowledgeable, always available and was very warm and friendly. There was a small issue of finding out right before we signed the final paperwork that the car's window tinting was illegal in Kansas and that cost us $500 to remove but that was really on us; we should have asked about it sooner. However, their service department is sadly lacking. We brought the car in for service this week to fix the idle stop/start function and were treated as if we were being ridiculous to expect this feature to work. We understood that the system is often not 'ready' due to things like engine not being up to temperature, steep incline, A/C on high and others. Our issue was that this feature didn't work for weeks at a time and then would randomly work perfectly for several days, then go back to not working at all for another couple of weeks. The service associate told us this was an issue for all 2023 Jeep Grand Cherokee's and went as far as to say she wished hers didn't even have this feature. She told us there was not reason to have it looked at, as there was nothing they could do to fix it. When my husband insisted that it be looked at (we already had the appointment), she was clearly annoyed and responded with "it will take two hours and we don't have a loaner available". My husband waited two hours to be told there was nothing they could do to fix it. We took it to another dealer in town. They replaced a sensor and fixed a software glitch and it works perfectly now. Reed Jeep has lost our business.
We bought a 2023 Jeep Grand Cherokee in November 2023 and were very satisfied with that process. Our salesman, Tristin, was helpful, knowledgeable, always available and was very warm and friendly. There was a small issue of finding out right before we signed the final paperwork that the car's window tinting was illegal in Kansas and that cost us $500 to remove but that was really on us; we should have asked about it sooner. However, their service department is sadly lacking. We brought the car in for service this week to fix the idle stop/start function and were treated as if we were being ridiculous to expect this feature to work. We understood that the system is often not 'ready' due to things like engine not being up to temperature, steep incline, A/C on high and others. Our issue was that this feature didn't work for weeks at a time and then would randomly work perfectly for several days, then go back to not working at all for another couple of weeks. The service associate told us this was an issue for all 2023 Jeep Grand Cherokee's and went as far as to say she wished hers didn't even have this feature. She told us there was not reason to have it looked at, as there was nothing they could do to fix it. When my husband insisted that it be looked at (we already had the appointment), she was clearly annoyed and responded with "it will take two hours and we don't have a loaner available". My husband waited two hours to be told there was nothing they could do to fix it. We took it to another dealer in town. They replaced a sensor and fixed a software glitch and it works perfectly now. Reed Jeep has lost our business.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I have nothing but positive words to share in my experience with Adam Hart and Montrell Cozart at Reed Jeep. Adam was very respectful with my time and answering all my questions, which was a lot. It took a couple weeks for me to make a decision and never once was he pushy or in a hurry for a final decision. Both Adam and Montrell were very professional all around and exactly what you hope for when making an important decision like that. Each were willing to listen to issues I had and offered alternative solutions to reach our goal. Couldn’t have been happier with the whole process and ended in a vehicle I wanted thanks to their support. Have and will continue to recommend Adam Hart and Reed Jeep as a whole.
I have nothing but positive words to share in my experience with Adam Hart and Montrell Cozart at Reed Jeep. Adam was very respectful with my time and answering all my questions, which was a lot. It took a couple weeks for me to make a decision and never once was he pushy or in a hurry for a final decision. Both Adam and Montrell were very professional all around and exactly what you hope for when making an important decision like that. Each were willing to listen to issues I had and offered alternative solutions to reach our goal. Couldn’t have been happier with the whole process and ended in a vehicle I wanted thanks to their support. Have and will continue to recommend Adam Hart and Reed Jeep as a whole.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Worst experience I’ve had at a major car dealer. The salesman informed me that their CPO’s came with an additional 100K mile powertrain warranty. I chose a truck they were selling even though it was a few hundred more than another truck I preferred at a competitor. After the sale, I couldn’t find any paperwork with the warranty. I contacted the salesperson, who assured me I was covered. When we found out he was wrong, he apologized but then denied ever telling me anything regarding the warranty when I spoke to the dealership. I’ve switch to Olathe Dodge for the rest of my purchases and have had excellent experiences every time.
Worst experience I’ve had at a major car dealer. The salesman informed me that their CPO’s came with an additional 100K mile powertrain warranty. I chose a truck they were selling even though it was a few hundred more than another truck I preferred at a competitor. After the sale, I couldn’t find any paperwork with the warranty. I contacted the salesperson, who assured me I was covered. When we found out he was wrong, he apologized but then denied ever telling me anything regarding the warranty when I spoke to the dealership. I’ve switch to Olathe Dodge for the rest of my purchases and have had excellent experiences every time.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Mr. Cosse - There seems to be a miscommunication here. The vehicle you purchased was sold as a certified (CPO) unit and did come with the CPO warranty which covered your vehicle for 100,000 miles or 72 months. Whichever came first. At the time of your claim your Ram truck had over 130,000 miles on the odometer which put it over the miles and out of coverage. Montell apologized to you sincerely that you were experiencing problems and needing a costly repair but that apology had nothing to do with your warranty. It's never fun to need a major mechanical repair but it does happen on work trucks, especially when they get well over the 100k mileage mark. Reed Jeep always goes the extra mile to help our customers in need and our customer reviews do reflect that. I am sorry that we failed to do so with your purchase. Respectfully, Jeff Powell General Manager
Mike - Montell is a well known public figure from his time at KU and has been with this company for many years. I have never questioned his character. That aside, the CPO warranty mileage terms are clearly stated in the policy that you signed. I see the transmission work was done on April 2nd of 2025. That is stated by Carfax and I am just assuming that is when you had your work done. That is all I can go by since I was never contacted or given a chance to discuss this with you. If it was prior to that I might ask why you waited so long to post this review and never give us a chance to make it right?
Montel had promised me 100K miles over the current mileage, which would have taken the warranty to approximately 150K miles. I confirmed it with him several times because it was such a good deal. He confirmed it when I called and then backtracked when he found out he was wrong. I don't think he knowingly lied, but I'm the one who paid for his mistake. Also, my truck just reached 130K miles and the claim for approximately two years ago, so your records are incorrect
The work completed in 2025 was a completely different matter (although it would have been cover4ed as well). And yes, I'm aware of Montell's time at KU and recent hiring at Bishop Miege where my son previously played. He has a good reputation, but nevertheless made a crucial mistake that your dealership was unwilling to correct or provide any assistance with whatsoever. I addressed it back then but it fell on deaf ears. No one was willing to "make it right", which was very disappointing. I only competed the review because I received a request at my email today asking me to review my experience. I have no idea why I received it years after the fact, but it's an experience I share whenever I am asked about my truck and your dealership, so I completed the review.
Great experience! Liz was amazing and made buying our new truck a breeze. Would definitely recommend others and have Liz help again in the future.
Great experience! Liz was amazing and made buying our new truck a breeze. Would definitely recommend others and have Liz help again in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car