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Chevy Chase Acura

(594 reviews)
Visit Chevy Chase Acura
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (301) 761-2297 (301) 761-2297
Used (301) 715-3728 (301) 715-3728
Service (301) 761-2263 (301) 761-2263

Reviews

(594 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevy Chase Acura from DealerRater.

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My last visit was excellent!

My last visit was excellent! Chris heard me and made sure I was out quickly with a clean car and all concerns addressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Dear Jennifer. We appreciate your feedback. Please let us know how we can further assist you with your transportation requests.

Chris Toronto is the best!

Chris Toronto is the best!! Responsive knowledgeable and trustworthy. I will always refer to him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We appreciate your feedback. Please let us know how we can further assist you with your transportation requests.

Excellent customer service.

Excellent customer service. My service advisor Flores was amazing and communicated throughout the entire process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're grateful for your recommendation and look forward to serving you again.

Victor was an amazing sales associate and was incredibly

Victor was an amazing sales associate and was incredibly helpful with walking me through the car buying process for the first time. I could not be happier with CC Acura and their team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Louise! Thank you so much for taking the time to leave us a review. We are glad to see you had a good experience with us! Please let us know if there is anything else, we can do for you.

The service was excellent.

The service was excellent. They are a friendly team and made the experience great. Fantastic staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind words and are grateful for your support. Please let us know how we can further assist you with your transportation requests.

They had the car I wanted but insisted on selling me

They had the car I wanted but insisted on selling me SMARTSHEILD paint coating. What xxxxxxxx.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, appreciated, highly recommend, they have a

Great service, appreciated, highly recommend, they have a lots of cars. Ask for Phil , he is the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

Javeh and Princess was very good on their job.

Javeh and Princess was very good on their job. They are very helpful to taking care of your vehicle, checking every step with you sending pictures of your vehicle what needs to be done and getting your approval to do it. An other Thank you to Service manager He is very helpful and the problem solver.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dear Ozzie We appreciate you taking the time to leave a great review about our service department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

Great people.

Great people. Easy and quick process. They will welcome you and treat you well. You can trust them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate you taking the time to leave a great review about our services. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

Every time i go Chevy Chase Acura for service for my 2014

Every time i go Chevy Chase Acura for service for my 2014 or 2016 RLX Acuras i’m made to feel “special “. Richard , the service representative who has managed all of our services needs for more than fifteen years and with previous other Acuras has ALWAYS seen to it that all my auto service needs were met. All i can say is how pleased i am with the special attention that both my car and I receive at Chevy Chase Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Chevy Chase Acura and Richard.. We are delighted to hear that you have been consistently pleased with the service you have received at our dealership. Thank you again for your business. We appreciate your feedback and look forward to continuing to serve you in the future.