Reviews
Amazing customer service !
I was very happy with the service I received from this dealership. Hermes sold me my first car and made it very quick and easy. Even though he told my family and I that he was kind of new to the company, he was very professional and managed to answer all our questions. The other employees there was also great. I felt welcomed and confident about picking out the right car. I can't remember the name of the other employee that helped with the finances (I'm terrible at remembering names), but he was also very helpful and kind. The dealship was very nice and had a great variety of cars. I will be recommending this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Third car purchased from Fred Anderson
The RAV4 Hybrid we purchased was the third Toyota we have bought at Fred Anderson and each time we used Mark Langdon as our salesman. Everything went smoothly! We are very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"Until now I hated car shopping!"
For the most part my past experiences with car dealerships were not positive. So when my mechanic told me it was time to bury my 15 year old Jeep in the backyard, I was not looking forward to the hassle of finding another car. Pam Shelton helped me find the perfect RAV4 Limited for me, at a price that I thought was fair. I came to your dealership just to start my search and left 2 hours later with my very first brand new car. I would definitely come to Fred Anderson again and ask for Pam. Larry Pickett made the paperwork as painless as possible and the following day Steven Bradby ran me through some of the apps on the vehicle and attached my plate. Linda J
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Customer Service
The best car buying experience. Georgiana Coller was such a pleasure to work with. She made sure to show us different cars until she knew we were happy. I went into work the next day and told everyone needing to buy a new or used car, to be sure to go to Fred Anderson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick Sales...
They did a great job with getting my finance paperwork done, only spent about 1 1/2 hours from arriving to finishing the purchase. Stephanie was great, she did everything she could to make sure the process was as quick as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Super
Clean dealership. Professional and prompt. Very happy with my purchase. That's really all I can say thank you very much have a nice day
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding!!
Our sales advisor Andre Robinson and financial manager Mike Hardy exceeded all my expectations, with a very professional approach and knowledgeable manner!! I'll definitely be returning for all my car services and future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure buying experience
Mark at Fred Anderson did a great job of communicating through out the process and was very helpful. There was no pressure of having to buy on the spot as I have experienced with other dealers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing dealership
This dealership is awesome. Always a great experience there. Junior was so nice, and patient with us!! No pressure, all the sales and service team are super nice! They have the best deals in the area!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Robert was the best
Robert was a great help and went the extra mile to find me a perfect car. The whole experience was very easy and not stressful.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
