Reviews
I purchased my new Ford Fusion from Herb Chambers in...
I purchased my new Ford Fusion from Herb Chambers in Braintree, MA and Jeff Magnet was the saleperson with whom I dealt. Jeff was extremely helpful and courteous to me, showind me around the service area, setting up my Serius radio and Sync, and generaly showing me how all the "gadgets" work. I would recommend him to anyone I know who is looking for a car. I am very happy with my Ford and will definitely use the Service Dept. at Herb Chambers when my car is due for an oil change and service. Audrey Sager
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased my Ford Fiesta from Scott Cox at Herb...
I purchased my Ford Fiesta from Scott Cox at Herb Chambers in Braintree in November of 2010. Overall, my experience with Scott was excellent. He is kind, approachable, very professional and not a "typical" car salesman. We did not get the "hard sell" that we found at other dealerships - especially during these challenging financial times. When I picked up my new car, Scott took the time to show me all the features. He even helped me enable blue tooth before leaving the lot. As a result of our experience with Scott Cox, I would suggest that you seek him out the next time you are looking for a new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I want to say a secial thank you to Jeff Magnet for...
I want to say a secial thank you to Jeff Magnet for making the purchase of my new Mustang a pleasure!!! He made the nototiously stressful process of buying a new car painless and enjoyable for me due to his knowledge of the product and comforting reassurance that I made the perfect vehicle selection that met my needs. Jeff also made me feel comfortable through the entire sale without feeling pressured at any time which in my book gives him an A++!!!!!! Thank you again Jeff! I would definitely recommend Jeff to any of my friends and family and for any of my future purchases as well!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great comunication before i came in to the dealership....
great comunication before i came in to the dealership. they got the car i was interested in. had it ready for me when i came in. let me take the car home to show my family before i decided to negotiate a deal. pricing and negotiations were very fair. very professional staff and knowledgable about every detail on the car. i would highly recomend herb chambers of braintree to all my family and friends. christine, scot, and rich are a credit to the dealership along with the rest of the staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scot was as accommodating as he could be. We enjoyed...
Scot was as accommodating as he could be. We enjoyed working with him to find the perfect auto (except for the color). He was very knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
i would like to thank jeff and mohamed for all the help...
i would like to thank jeff and mohamed for all the help they gave us. on july 3 2011 we had a terrible isedent at our home where my new 2001 ford escape limited got totled. thanks to jeff and mohamed we got a 2008 edge with 16,000 miles on it and we think it i a great car. jeff and mohamed should be highly commend for there woke with us. thank mike scott
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scot Cox and the employees at Herb Chambers Ford of...
Scot Cox and the employees at Herb Chambers Ford of Braintree worked with me to find me my perfect vehicle. I had just moved to Quincy from NYC and I needed a car to commute to work. I had a budget, and they worked with me to find me the best car to fit my needs. The employees were all very professional. Scot took the time to show me how to use the technology in my vehicle before I drove off the lot. The financing process went very smoothly. I would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scott, and the entire Herb Chambers team, were friendly,...
Scott, and the entire Herb Chambers team, were friendly, professional and truly listened to what our needs were in a new vehicle. Buying a new car can be a tedious process and they made the entire evaluation and purchase, pleasant and straight forward. We were very happy and would definitely conduct business with them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I just got a 2008 Ford Explorer from this...
My husband and I just got a 2008 Ford Explorer from this dealership and we could not be happier with everyone we worked with. Paul Hernandez who handled our sale was the best I have ever dealt with. Never once did we feel like we were being talked into something or that what he was saying was fake as with other dealerships. He was so set on making us happy and going out of his way for us in everyway possible. I dealt with Lisa Chamberlain via email for a few weeks before actually coming down and she was great. She would email me back so quick with all the info i needed. I never had to wait for a response from her. Also Mohamed Metway the general sales manager did all he could for us as well especially when it came to pricing and finances. He was very funny and made it fun to wait around for the paperwork to be done. Whenever purchasing a car you have to plan on waiting and being patient and everyone there was so great and just happy and laughing and talking to us and even entertaining our 2 young children. Miguel Silva in Financial Services was also so helpful and professional. He helped get us out as quickly as possible and with 2 little kids that was great. You go to this dealership and you automatically feel like you made friends with these people and they never ever made us feel that it was because of the sale that they were this friendly. They genuinely seem to care about every person that walks through the door. Great place....Thanks for everything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We walked into the dealership looking at used Fusions and...
We walked into the dealership looking at used Fusions and Escapes and we were greeted by Walter. We started to discuss the possiblity of leasing a new vehicle but I really wanted a black car, something they didnt have at the time. When we couldn't figure out what we wanted we ended up parting ways. Then we ended up deciding to buy a new 2012 Ford Fusion and after having a poor experience at another dealership we continued to looks. Then we were contacted by Walter who informed us that they had recieved a new 2012 Black Ford Fusion into stock so we headed back down to Herb Chambers and Walter helped us every step of the way. Nice guy, honest, and was just truly a pleasure to work with. Im glad we could bring our buisness there!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
