Reviews
Everyone I met were very kind and attentive, Lewis did a
Everyone I met were very kind and attentive, Lewis did a great job in getting me into a nice jeep wrangler. He also took the time to show me all the features and how they worked . Never experienced a salesman who went above and beyond his job . Thank you very much to the financier who went out of his way to get me the best deal possible, sorry I forgot his name .
Everyone I met were very kind and attentive, Lewis did a
Everyone I met were very kind and attentive, Lewis did a great job in getting me into a nice jeep wrangler. He also took the time to show me all the features and how they worked . Never experienced a salesman who went above and beyond his job . Thank you very much to the financier who went out of his way to get me the best deal possible, sorry I forgot his name .
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, MJ! We're proud to have Lewis on our team and we're so grateful for your business here at Tri-City Chrysler Dodge Jeep Ram. Enjoy your new Jeep Wrangler!
refused to negotiate on a 8 year old car with extremely
refused to negotiate on a 8 year old car with extremely high mileage. even after showing them a newer car with less mileage that was cheaper.
refused to negotiate on a 8 year old car with extremely
refused to negotiate on a 8 year old car with extremely high mileage. even after showing them a newer car with less mileage that was cheaper.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Chris, I apologize for any frustration you experienced during your visit. We strive to offer competitive pricing and appreciate feedback that helps us improve our process. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Brian Jones - General Sales Manager - 603-742-9262
Louis was very professional and met me at the door he
Louis was very professional and met me at the door he went above and beyond to find a jeep for me. Louis also spent extra time showing me the features and how to use them. This meant a lot because he took the time to show me even after all was said and done . Amazing guy and well done .
Louis was very professional and met me at the door he
Louis was very professional and met me at the door he went above and beyond to find a jeep for me. Louis also spent extra time showing me the features and how to use them. This meant a lot because he took the time to show me even after all was said and done . Amazing guy and well done .
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, we're so glad Louis went above and beyond to help you find the right Jeep and took the time to show you its features. Thank you for choosing Tri-City Chrysler Dodge Jeep Ram and for sharing your feedback. Safe travels in your new ride!
Luis was a great help and made the buying process and
Luis was a great help and made the buying process and experience very enjoyable. He did a great job setting up my new Jeep.
Luis was a great help and made the buying process and
Luis was a great help and made the buying process and experience very enjoyable. He did a great job setting up my new Jeep.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dan, we are thrilled to hear Luis made your buying experience enjoyable at Tri-City Chrysler Dodge Jeep Ram! Enjoy your new Jeep!
Jeremy was kind and Knowledgeable, I Appreciated video
Jeremy was kind and Knowledgeable, I Appreciated video of mechanic’s evaluation, comfortable, clean waiting room.
Jeremy was kind and Knowledgeable, I Appreciated video
Jeremy was kind and Knowledgeable, I Appreciated video of mechanic’s evaluation, comfortable, clean waiting room.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear your experience with Jeremy was so positive. Thank you for choosing Tri-City Chrysler Dodge Jeep Ram for your service needs!
My first visit with my wrangler.
My first visit with my wrangler. I found the service person ( the employee that greeted me promptly) to be professional and a pleasure to work with. I was there for a state inspection and was in and out in a reasonable amount of time. But I found a glob of grease on my fender. The mechanic needs to be more aware of his work surroundings.
My first visit with my wrangler.
My first visit with my wrangler. I found the service person ( the employee that greeted me promptly) to be professional and a pleasure to work with. I was there for a state inspection and was in and out in a reasonable amount of time. But I found a glob of grease on my fender. The mechanic needs to be more aware of his work surroundings.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom, we are happy to have provided you with a positive initial experience at Tri-City Chrysler Dodge Jeep Ram. However, we are genuinely sorry for the grease left on your fender after our mechanic worked on it. I'd like more information so I can call you and follow up on this matter as well as offer you a detail to thank you for your patience. Please give me a call and I'll have it arranged. Thank you, Mark Saraceno - Service Manager - 603-605-6043
Brock was very professional and helpful.
Brock was very professional and helpful. It was my first time purchasing a vehicle remotely and Brock walked me through the process, even providing assistance on securing a transportation service for the vehicle. Thanks again!
Brock was very professional and helpful.
Brock was very professional and helpful. It was my first time purchasing a vehicle remotely and Brock walked me through the process, even providing assistance on securing a transportation service for the vehicle. Thanks again!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your seamless remote vehicle-buying experience with Brock! We will pass along your kind words to him. We hope to see you again at Tri-City Chrysler Dodge Jeep Ram!
Service department is very informative and keep you
Service department is very informative and keep you untouched with everything going on with your vehicle. Thank you Dave for everything.
Service department is very informative and keep you
Service department is very informative and keep you untouched with everything going on with your vehicle. Thank you Dave for everything.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the shoutout to Dave and our service team! We appreciate your business and your review! -Tri-City Chrysler Dodge Jeep Ram Team
Annie was excellent.
Annie was excellent. She helped us find the exact car we wanted and made sure it was gone through and cleaned. The entire process was fast. When a minor issue came up she resolved it immediately. We would recommend the dealership and Annie to anyone and wouldn’t hesitate the purchase from her again in the future.
Annie was excellent.
Annie was excellent. She helped us find the exact car we wanted and made sure it was gone through and cleaned. The entire process was fast. When a minor issue came up she resolved it immediately. We would recommend the dealership and Annie to anyone and wouldn’t hesitate the purchase from her again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Larry, we're so grateful for your kind words about Annie and the team! It's awesome you felt so well taken care of during your car buying experience. Thank you for choosing Tri-City Chrysler Dodge Jeep Ram, and we'll see you next time!
This dealership has always had issues with customer
This dealership has always had issues with customer service. Service department is pretty good, however sales is very lacking. The lack of care with calling back customers, lack of information, and how “they only do buyouts during the weekdays” is absolutely ridiculous. You get jerked around with information.
This dealership has always had issues with customer
This dealership has always had issues with customer service. Service department is pretty good, however sales is very lacking. The lack of care with calling back customers, lack of information, and how “they only do buyouts during the weekdays” is absolutely ridiculous. You get jerked around with information.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Colbyjerram, thank you for sharing your feedback. It's disappointing to hear about the challenges you've faced with our sales team and communication process. We aim to provide a seamless experience, so I appreciate you bringing this to our attention. If you'd like to discuss further or need assistance, please feel free to reach out anytime. Thank you, Brian Jones - General Sales Manager - 603-742-9262