Reviews
Service Experience
Laura was one of the best service advisers I have worked with. Her communication and follow-up were spot on. She was a pleasant person and made me feel comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who provided you with such a positive experience, Mark@the-averys.com! Thank you so much for choosing Porsche Atlanta Perimeter as your first choice for service!
Tommy Walter is a Great Salesperson, Fantastic Experience
Tommy Walter was Great, Overall Experience A++. We bought a CPO cayenne here, and Tommy was patient, knowledgeable, and we never felt pressured at all. Best prices in Atlanta, and pretty much nationally. A fantastic car buying experience. We are already discussing when we will buy our second Porsche!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cullenscott, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!
Awesome
Alex was an amazing ambassador. Kind and very knowledgeable. Caroline was also amazing in the finance dept. The GM came over and was super nice. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Futuredentalassistantsofatlanta, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
First Class Experience
I am an avid Porsche enthusiast and I must say that Tyler Heinzelmann made this the most rewarding purchasing experience. Tyler is passionate about the Porsche brand and enjoys sharing some unique cars he has available with his online presence. A particular car caught my attention and is now on it's way to Oregon thanks to Tyler. His descriptions of this 23 year old car were spot on. I made arrangements to fly to Atlanta and Tyler picked me up from my hotel. He drove me to the dealership and wanted to make certain that the car was as represented. I was asked if I had any hesitation, as he would refund my deposit. There was no sales pressure and he was simply the most kind and genuine sales person I have ever met. I was introduced to several of his colleagues at the dealership and each of them wanted to make certain my purchase experience was special. They honored the price I was quoted and did not attempt to tack on an extra charge, such as a dealer processing or handling charge. I don't think I could purchase another Porsche elsewhere in the future after such a memorable experience with Tyler and his crew at Porsche Atlanta Perimeter.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your comments keep us motivated and working hard for all our guests, Andrew Kahn! Thanks again for the positive feedback, and we hope that you have a great day!
Not like I expected. Didn't represent the brand.
I requested a detailed itemized list of charges, multiple times after we agreed on services to be performed and for services I declined at this time. When I arrived tp pay for services, bill was not itemized. In addition, requested Cayenne to be washed. Also presented coupon for free wash. When I picked up the vehicle, it was not washed. It was brought to me dirty! I inquired and they told me they would wash it. I waited 30-40 additional minutes, When I arrived at my truck, it was not washed properly. I had to go to another vendor to wash it. I was very disappointed. This was my first time at the Porsche dealership service center. Even though my vehicle is an older model, I expected the service to match the brand. I love my truck and its performance. Very disappointed. Considering using another service center.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Sduhart, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (770) 234-2100 and we will do our best to make this better. We hope to hear from you soon.
Very efficient and well organized
The service is everything one would expect from the best car manufacturer in the world. I actually look forward to getting my car serviced because the process is so smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Danschlatterer67, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Outstanding Experience
Service Advisor was Scott. He was friendly and helpful. Our vehicle's problem was fixed and serviced within a reasonable time. Sales and service has always been outstanding. Only dealer I will buy a Porsche from in the future. First Class dealer in every way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ronald M, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Porsche Atlanta Perimeter as your first choice for service!
All in it was a very pleasant experience with NO pressure!
We loved working with Roman! And Michael got us to the number we wanted between purchasing a new car and our trade-in! Thank you for working with us and letting us set the pace of the sale.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mseichler2, thank you for your kind words and congratulations on your new vehicle! At Porsche Atlanta Perimeter, we value our customers and we look forward to seeing you on your next visit. Take care!
Pleasant and efficient.
Everything was fine. The staff was friendly. Coffe was delicious and there was a good variety of everything. The areas were very upkept and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ray49, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Porsche Atlanta Perimeter as your first choice for service!
Very nice, even on Saturday
Saturdays are busy days surely at car dealerships. We were a bit ignored at first, looking around for a sales rep. But as soon as available Alex came over and took great care of us. He was patient, informative, helpful. He speaks French, so what more can be said. Great service. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Natalie.huyghe, thank you for writing this fantastic review and giving our dealership such a high star rating! At Porsche Atlanta Perimeter, we value our customers and we look forward to seeing you on your next visit. Take care!
