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Cross Chrysler Jeep Fiat

(2,071 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,071 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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Great service

Kelsi was very helpful. Job was done in a timely manner. Excellent service. Would definitely recommend to others. Keep up the good work. 25 word minimum.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service

They get to the problem and get it done right. I highly recommend this dealership service department. They have a nice comfortable waiting area also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Positve Experience times 2!!

I had the best possible experience at Cross Jeep. Wil Wilczek and Matt Beard were the absolute best thing that could have happened to me during my pursuit of a new mid sized SUV. Not only were they beyond knowledgeable of the products they were selling, they were also extremely friendly, patient and observant of my time restraints within the process. In fact, I had no desire to take home a vehicle the day I purchased, but the sales team of Walt and Matt saw to it that my needs were met and that i left the suv buying experience extremely happy and beyond satisfied! Thank you both very much! Chris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Incredible Experience

Going to Cross was a great experience. Will Wilczek was amazing and helpful. He helped us find the Jeep that was perfect and knew every question we asked him. Thanks for everything!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience!

Great experience!! No complaints! Everyone was so nice & professional! :) I would definitely recommend this dealership to anyone looking for a Jeep! Great selection to choose from!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent service

Excellent customer service thanks to Kevin Turner for doing a great job, friendly and very nice guy. Will definitely come back. Thanks again and keep it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Better than all the rest!

The service at Cross Chrysler Jeep is excellent. Even the customers that wait in the waiting room are friendly. I believe those who bring their cars for service at this location believe this is a good place to shop for and get maintenance on your car. I purposely go to this location because they treat me like a customer they want to keep. I could drive to a closer Chrysler shop, but Cross Chrysler Jeep is better than all the rest!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience!

I looked for a Used Mercedes for a while. After seeing the one I bought on Cross website I called. I spoke with Hunter Doerr on the phone and went to Cross to look at it. Hunter was wonderful to work with and helped us a lot. The experience with Hunter and Cross was great. I would definitely deal with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Lift kit install

The team did a great job installing and testing my 2.5" lift. The Jeep looks awesome and they made sure I would have no rubbing issues anywhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Extremely Impressed!

I had an excellent experience at Cross Chrysler Jeep Fiat. My salesperson, Hunter Doerr, is very friendly and knowledgable. The sales manager, Jared Cross, is not in some back room somewhere, he is right next to the front door. I think this is a good example for what I found different and pleasant about this dealership. I came in on an advertised price, and they acknowledged this from the start; I felt that all of the numbers they showed me made sense, and they were negotiating in good faith. Furthermore, everyone I have encountered at this dealership from the parts counter to the service cashier really seem to buy in to their customer service mission. I am extremely impressed with Cross Chrysler Jeep Fiat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.