Reviews
Awesome !!!
Thanks to Robbie Leet and the Dan Cummins family !!!!! With their patience and help we LOVE our new 2019 Traverse! We could not have ask for any better service. They worked with us and got us in the right vehicle for our family. Great PEOPLE ! Easy to work with and again so HELPFUL!!! Thanks Again Pete and Carla Pfeffer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new Traverse! We are so happy Robbie could assist you with a great buying experience! :)
Good used car inventory
My husband and I was serviced by nick. Nick went the extra mile to accommodate our request for a decent running car that we didn't want to spend a lot for. He was friendly and honest. We made the trip from Cincinnati because of the ads on the Kelly blue book site that steered us to the Dan Cummins website. Although the inventory was fine, it would have been more efficient if the cars were organized and easy for Nick to find them. Or allow the customer to go to a certain area to view them. We were there 3 hours and most of time was him going back and forth and some didnt even start. One little glitch happened, Nick forgot to put on the temp tag. Luckily I caught that when we were going out of driveway. Going back to cindy without a plate would have been disastrous. Thanks for the service. Th
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We appreciate you making the trip down from Cincinnati for a Dan Cummins deal. We are constantly working on ways to improve the buying experience, and will be sure and pass these suggestions along to our team. Enjoy your new ride!
Efficient, Professional all at an amazing price
Ozzy was knowledgeable about the car I was interested. His knowledge made it that much easier to say yes to buying it. Zac in finance had my husband and I in and out quickly so he could return to work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for shopping with us! We are so happy that Ozzy and Zac were able to assist you with a quick and easy buying experience.
Let me tell you exactly how I feel
I’d definitely, absolutely, totally recommend going to Dan Cummins for a deal. They were absolutely packed, customers out the show room, and we still felt relaxed, and non-pressured. The salesman don’t make commission but get paid a flat rate and these guys work for there money. I absolutely hated going car shopping, but today I’m glad I did. The entire process was easy and we will definitely return in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your experience! We are so happy that you enjoyed a pressure-free sales experience. Please don't hesitate to reach out if you should ever need additional assistance.
Dan Cummins
Excellent service!! Great facilities and great selection of new care
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the terrific review! We are so pleased to hear that you enjoyed your experience with us.
Best Car Buying Experience Ever!
Internet pricing - no haggling and no pressure. Salesmen - Clayton and Chase were great and so was Christian in Finance. He was very knowledgable and very accommodating to get us worked in for the Liquid Diamond Coat.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star rating! We are pleased to hear you enjoyed working with Clayton, Chase, and Christian. Please don't hesitate to reach out if you should ever need additional assistance.
Pleasant buying experience
I drove from Cincinnati Ohio to visit Dan Cummins Chevrolet and test drive a used 2019 Chevy Trax. The price was lower than any vehicles I had been shopping for in my area. William was low pressure and it was not the typical car buying experience that I have had in visiting dealers in Cincinnati. So far I’m very happy with my purchase and I’ll be back for my yearly checkup.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for making the drive to Paris for a Dan Cummins deal! William is a valued member of our team and we are so happy to hear he was able to assist you with your Trax purchase! :)
Worst experience and keeps getting worse
The sales lady did not keep her word and with our warranty they aren’t fixing or getting back to us with what’s wrong with the car. It’s like pulling teeth getting things done right and being satisfied customers. Would not recommend going here. They don’t do what they say!
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out. I apologize your feeling frustrated but would be happy to assist in resolving your concern. We value our customers and look forward to the opportunity to speak with you directly. Please call me at 859-987-4345 ext:462. Thanks in advance, Christina Zwischenberger- Customer Relations Manager
Assembly Line
They get you in there with good deals, but then find out the car has issues and they tell you “well that’s probably why they have priced it so low”!!! Felt like I was just another number in an assembly line. Won’t go back
- Customer service 4.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We apologize that you feel you were "just another number" while visiting our dealership. We care about each customer individually, so rest assured that is not the case. There are several vehicles in our inventory that are sold "as-is" with no warranty or guarantees, but this is always disclosed to the customer. If you wish to speak further regarding this matter, please contact us at 859-987-4345.
A Joke
Steer clear folks the cars are auction junk and the service is bad. I will be taking my car back and demanding satisfaction. They do a lot of business so if you're not happy, oh well, on to the next one. Service department didn't do what I wanted low and behold $40 more! When this over, never and I mean never will I do business here again. By the way they had my car for 2 weeks.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out to us. We appreciate your feedback and regret to hear there are concerns with the service you received. Our customer are important to us and I apologize you are having car trouble. Please reach out to me to dixuas resolutions. My direct line is 859-987-4345 ext: 462. Thanks in advance, Christina Zwischenberger
