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Custom Car Care

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 5 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Custom Car Care from DealerRater.

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Of the 4 cars I have owned, 2 were bought from Custom Car Care. The first time I got my own financing, the 2nd time I got a better deal with their financing. I love these guys and they have been very professional, returned calls and were helpful. The experience of buying from a dealer as opposed to individual was amazing.

Of the 4 cars I have owned, 2 were bought from Custom Car Care. The first time I got my own financing, the 2nd time I got a better deal with their financing. I love these guys and they have been very professional, returned calls and were helpful. The experience of buying from a dealer as opposed to individual was amazing.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I give Christian Algler 5 stars. Was nice to work with him on the purchase of a truck.

I give Christian Algler 5 stars. Was nice to work with him on the purchase of a truck.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very easy and stress free process! Very friendly employees and good customer service! 10/10 recommend!

Very easy and stress free process! Very friendly employees and good customer service! 10/10 recommend!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I thought I had picked the right vehicle to only realize that I was wrong. And they were quick to get me in the right one. highly recommended!

I thought I had picked the right vehicle to only realize that I was wrong. And they were quick to get me in the right one. highly recommended!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Nathan went out of his way to get me financed in to a vehicle I love. Great work with, easy process. The hubs and I both now own CCC vehicles. Never again will I venture outside of Decatur to car shop. The last place ran 34 credit apps within 3 months! My credit took a huge hit, but Nathan worked his magic.

Nathan went out of his way to get me financed in to a vehicle I love. Great work with, easy process. The hubs and I both now own CCC vehicles. Never again will I venture outside of Decatur to car shop. The last place ran 34 credit apps within 3 months! My credit took a huge hit, but Nathan worked his magic.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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It was very quick and easy! I was able to test drive without an appointment! Dean Lloyd did a great job!

It was very quick and easy! I was able to test drive without an appointment! Dean Lloyd did a great job!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Good experience. Worked with our schedule. Answered our questions clearly and paperwork was straight forward.

Good experience. Worked with our schedule. Answered our questions clearly and paperwork was straight forward.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Awesome service! Got helped right away and found the car I was looking for in one day! Loved Nathan’s help!

Awesome service! Got helped right away and found the car I was looking for in one day! Loved Nathan’s help!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Nathan was fantastic. Very personable and understanding. Nathan took the time to talk with me and went the extra effort. Great experience overall.

Nathan was fantastic. Very personable and understanding. Nathan took the time to talk with me and went the extra effort. Great experience overall.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Nice people to deal with excellent selection of cars and they took care of everything that we needed and the paperwork was quick and done correctly

Nice people to deal with excellent selection of cars and they took care of everything that we needed and the paperwork was quick and done correctly

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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