Skip to main content

ODaniel Ford

(2,951 reviews)
Visit ODaniel Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2026 state dealer award
View 17 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (260) 218-0376 (260) 218-0376
Used (260) 788-0079 (260) 788-0079

Reviews

(2,951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ODaniel Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Mike Pocci was a great salesperson to work with at

Mike Pocci was a great salesperson to work with at O'Daniel Ford in New Haven, Indiana. He has an excellent personality and knowledge of vehicles and helped us purchase exactly what we needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about Mike’s friendly approach and vehicle expertise. It’s great to hear he helped you find a used Dodge Caravan that fits your needs perfectly. Enjoy the journey ahead, and we’re here if you need anything.

ODaniel has become our go to when looking for a new to us

ODaniel has become our go to when looking for a new to us car. I knew what I wanted when we went in and Ken showed us what I asked for. Didn't try to persuade me in a different direction. I always appreciate when sales staff doesn't dismiss you. He also talked to me not my husband since I was the one making the purchase. Really appreciate that.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear that Kenny helped you find the exact Ford Explorer you wanted without pushing you in another direction. We appreciate your trust in us and look forward to assisting you with any future vehicle needs.

Vehicle was clean and accurately described.

Vehicle was clean and accurately described. The staff was friendly and efficient. They answered all of my questions and the process was easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear the F-150 met your expectations and our team was friendly and efficient. Cory will be happy to know your questions were handled thoroughly and the buying process was easy. Enjoy every mile in your Ford F-150!

Payten was extremely helpful not only to me but to my dad

Payten was extremely helpful not only to me but to my dad as well. My dad can be a tough sale, and Payten used her expertise to win him over and close the sale. She was knowledgeable during the whole process. She helped me sync my phone and review all the amazing features of my 2026 Ford Explorer!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear Payten used her expertise to guide you and your dad through your Ford Explorer purchase, syncing your phone and showcasing its features. Enjoy your 2026 Explorer and let us know if we can assist further.

Mainly, there was no pressure.

Mainly, there was no pressure. I was allowed to take the car home. I tested it my garage. It fit. I liked it and cam back and bought it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Chris, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at ODaniel Ford.

Both Mike Pocci and ODaniel Ford were just great.

Both Mike Pocci and ODaniel Ford were just great. Pleasant and easy to deal with. Thanks especially to Mike!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled Mike made your experience pleasant and easy. Thank you for choosing us for your Mazda Miata MX-5. Enjoy your ride and don’t hesitate to reach out if you need anything.

I went to a couple different dealerships and just was not

I went to a couple different dealerships and just was not happy with the sales people. Mike is such a nice guy, personable, down to earth and trustworthy. He will find you the right car instead of trying to sell you something you just aren’t completely happy with. The manager at the New Haven location is also super nice. I will definitely continue going to Odaniel for my future car needs. 100% recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your experience. Mike’s honest approach made finding the right used Ford Explorer a pleasure and our manager was happy to help. We look forward to assisting with your future Ford needs.

I am so happy with my Maverick, love it, especially the

I am so happy with my Maverick, love it, especially the color and the style. Dealer was great at helping me to get what I wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear that the color and design of your new Maverick stood out, and that our team helped you find exactly what you wanted. Thank you for sharing your experience. Enjoy every drive in your Ford Maverick!

Everyone was nice and professional and made the car

Everyone was nice and professional and made the car buying experience easy, no complaints here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review. We’re delighted our team made purchasing your used Ford Transit-350 straightforward and enjoyable. If there’s anything else you need, please reach out to Cory.

Brett and Nick have been absolutely amazing with helping

Brett and Nick have been absolutely amazing with helping me with buying my car. I’m a first time buyer and they were very helpful with explaining everything I needed to know. I also had an issue with my tires and they worked quickly and diligently to help me get them figured out. Overall amazing service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted Bret and Nick provided clear guidance on your first Ford F-150 purchase and addressed the tire issue promptly. It means a lot that you felt supported throughout the process. Congratulations on your new truck.