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ODaniel Ford

(2,885 reviews)
Visit ODaniel Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2026 state dealer award
View 17 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (260) 218-0376 (260) 218-0376
Used (260) 788-0079 (260) 788-0079

Reviews

(2,885 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ODaniel Ford from DealerRater.

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The staff were all very friendly and helpful.

The staff were all very friendly and helpful. They even held a vehicle for me until I could get out of work and make the drive there.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. We appreciate the kind words on Austin & Cory. Congratulations on the Ford. We're so happy we could be part of that journey with you. The O'Daniel team looks forward to serving you again in the future!

Besides being gorgeous, peyton was easy to work with and

Besides being gorgeous, peyton was easy to work with and knew her stuff. she was extremely professional and a true asset for daniel ford and ford motor company. She should go far in her career.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the new Ford. We're so happy we could be part of that journey with you. Payten & the O'Daniel team look forward to serving you again in the future!

Had a great experience at the dealership.

Had a great experience at the dealership. Everyone was easy to work with and insightful when I had questions on different features. Would highly recommend anyone to go there!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Ford, Taylor! We are very happy to hear that our staff was so helpful during your recent visit with us. We appreciate your feedback and we look forward to serving you again in the future.

This dealership has a no pressure environment.

This dealership has a no pressure environment. They allow you to take your time to examine, review the features and drive the vehicle to ensure this is the vehicle that meet your needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! We are very happy to hear that our staff was so helpful during your recent visit with us. We appreciate your feedback and we look forward to serving you again in the future.

We had a GREAT experience at O'Daniel Ford in New Haven!

We had a GREAT experience at O'Daniel Ford in New Haven! Mike really knows his stuff and was fantastic to work with! He got us in our new ride, meeting all our specifications that we wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the new Ford. We're so happy we could be part of that journey with you. The O'Daniel team looks forward to serving you again in the future!

We had a great experience!

We had a great experience! Mike took good care of us and listened to all of our needs. highly recommend! Will keep coming back!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the new vehicle. We're so happy we could be part of that journey with you. The O'Daniel team looks forward to serving you again in the future!

From start to.

From start to.finish everyone I had contact with at this dealership gave 110% to insure I was pleased with my purchase.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Ford! We are very happy to hear that our staff was so helpful during your recent visit with us. We appreciate your feedback and we look forward to serving you again in the future.

Went to look at SUVs and left with the prettiest,

Went to look at SUVs and left with the prettiest, cleanest and very sound RED F150 Truckđź’ť

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle. We're happy for you! Thank you for your review. The O'Daniel team looks forward to serving you again in the future!

We were very pleased at the we we were treated.

We were very pleased at the we we were treated. Our dealer did an outstanding job on explaining everything. And overall, we had an outstanding experience at O’Daniel Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing the 5-star review on Joe, Brent & Bret. Congratulations on your new Ford. The O'Daniel team appreciates you taking the time to share your feedback and hope to serve you again in the future.

Bret was professional, informative, and just a great

Bret was professional, informative, and just a great person in general. I appreciated his ability to answer all of my questions quickly and honestly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the new vehicle. We're so happy we could be part of that journey with you. The O'Daniel team looks forward to serving you again in the future!