Reviews
Write a reviewRita2
Very helpful and up front about the car we were looking at and upon delivery, salesman showed us how to work the controls and even synced our phone for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review!
Purchased a used Jeep Wrangler
Worked with Chris, who was a wealth of knowledge for first-time Jeep buyers, like me and my husband. They had a rather large selection of used Wranglers in the trim style we were looking for. There were no surprise costs baked into the price. The no-hassle pricing was very competitive and all the Jeeps we looked at were very clean and in great condition. The buying process was super easy. They even threw in a soft top for us. It was a 1.5 hour drive one way for us, but definitely worth the trip.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review!
Dan Weidner Sales Manager sold me a great
Dan Weidner Sales Manager in Auburn sold me a great truck for a great price and he was so helpful and wasn't pushy at all . That is the most relaxed I have ever been buying a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review!
Helpful and Upfront
I walked on the lot and the salesman was very upfront about the vehicle and let us test out a few. All questions were answered and the process about buying was detailed to us. They helped us with our pre-approved loan and we had no issues. We will be back when looking for another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeep shopper
Was shopping for a jeep, found one after looking for many at Sanderson Auto. Dealt with an Chris, straight up about whole deal The pricing was truly as fair
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review!
Watch your paperwork
Watch your paperwork closely. Sales guy said one thing and sales manager did another and we didn't catch it. Now we're out an additional 300 dollars we didn't agree to with the sales guy. Manager was very rude and unhelpful.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This review is not truthful. We gave you a purchase agreement to take to your bank. You gave us a $300 down payment which was clearly identified and properly credited on the purchase agreement. The $300 down payment was subtracted from the purchase price which yielded the "amount due at delivery" which you were to bring to us when your bank funded you. You asked if you could bring us the total price of the vehicle and have the $300 down payment refunded so you could finance the entire amount. We agreed to that; however, you brought us a check that that only covered the remaining balance due, not the entire purchase price, so we could not refund the $300 since you would still owe us $300. If you wanted a refund of the $300 down payment you needed to have your bank give you the entire purchase price of the vehicle in the check they gave you. The exact same purchase agreement was used for you to obtain your check from the bank and signed by you when you picked up the vehicle. To protect your privacy I will not use the real numbers, but here is an example of what happened: Vehicle price $10,000, Down Payment $300, Amount due $9,700. So, if you agree to buy a vehicle for $10,000 and give me $300 one day and $9,700 the next day how did I steal your $300? Had you brought us a check for $10,000 from your bank we then would have refunded your $300. We have been in business for 45 years and have sold over 25,000 vehicles in the same small town. We have never charged any types of fees and have the simplest purchase agreement of any dealership in the nation. It really hurts us to have such a blatant lie posted on multiple sites about this transaction. Please post an image of the vehicle purchase agreement along with your payments made and let the people read this to see the lie you have posted.
Watch your paperwork closely
Watch your paperwork closely. What we verbally agreed to with the sales guy and what the sales manager put on the papers was NOT the same thing. We didn't catch it and now we're out 300 dollars. Mike was very rude and unhelpful about this. Very unhappy with the way this went down
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This review is not truthful. We gave you a purchase agreement to take to your bank. You gave us a $300 down payment which was clearly identified and properly credited on the purchase agreement. The $300 down payment was subtracted from the purchase price which yielded the "amount due at delivery" which you were to bring to us when your bank funded you. You asked if you could bring us the total price of the vehicle and have the $300 down payment refunded so you could finance the entire amount. We agreed to that; however, you brought us a check that that only covered the remaining balance due, not the entire purchase price, so we could not refund the $300 since you would still owe us $300. If you wanted a refund of the $300 down payment you needed to have your bank give you the entire purchase price of the vehicle in the check they gave you. The exact same purchase agreement was used for you to obtain your check from the bank and signed by you when you picked up the vehicle. To protect your privacy I will not use the real numbers, but here is an example of what happened: Vehicle price $10,000, Down Payment $300, Amount due $9,700. So, if you agree to buy a vehicle for $10,000 and give me $300 one day and $9,700 the next day how did I steal your $300? Had you brought us a check for $10,000 from your bank we then would have refunded your $300. We have been in business for 45 years and have sold over 25,000 vehicles in the same small town. We have never charged any types of fees and have the simplest purchase agreement of any dealership in the nation. It really hurts us to have such a blatant lie posted on multiple sites about this transaction. Please post an image of the vehicle purchase agreement along with your payments made and let the people read this to see the lie you have posted.
Great place to go
I have purchased 2 vehicles from Sanderson auto. And will be a returning customer. Great no hassle prices. Mike was a great help. Thanks !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review!
They have great sales people that are honest.
I was not able to purchase a vehicle but they treated me like a good customer. If I ever need a vehicle in the future I will go back there. The best thing I liked was the salesperson was very honest and didn't waste my time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for the review!
Great experience!
I stopped to look at a truck on the lot and the staff was very helpful and friendly. I took the truck for a long test drive and ended up purchasing the vehicle. The staff was very friendly and will to work with me on my trade in. They will certainly be my first stop next time I'm looking for a newer vehicle!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review!