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Joseph Toyota of Cincinnati

(1,645 reviews)
Visit Joseph Toyota of Cincinnati
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday 11:00am–4:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (513) 276-4479 (513) 276-4479
Used (513) 898-1975 (513) 898-1975
Service (513) 322-1897 (513) 322-1897

Reviews

(1,645 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joseph Toyota of Cincinnati from DealerRater.

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Had a great experience with Joseph Toyota.

Had a great experience with Joseph Toyota. Great selection of cars, and when I found the vehicle I wanted they took extra time and care to make sure all maintenance was up to date. Everyone there was very friendly and helpful- will definitely be shopping at Joseph Toyota in the future! Dupree was the salesman whom I had the pleasure dealing with and he was a fine example of how all car salesman should be. I would give 10 stars if i could.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review for Joseph Toyota of Cincinnati! We are thrilled that Dupree helped you find the perfect new ride and ensured everything was running up to our high standards before you drove off the lot. Take care and enjoy!

I would recommend this dealership service department for

I would recommend this dealership service department for my car service center in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

We found a clean used car at a fair price.

We found a clean used car at a fair price. The sales people were really knowledgeable and nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

The Service department were very accommodating to my

The Service department were very accommodating to my concern. The Technician kept me informed whenever there was a need for my approval. Of course, cost is always a big factor. Nevertheless, my car is running ok and hopefully will have no cost issue on my next service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Camila, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Laura met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

Easy in, work completed on time.

Easy in, work completed on time. Just like always. Wouldn't go anywhere else. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Laura and our team sincerely value your business and look forward to your next visit.

Everyone was very polite.

Everyone was very polite. Service was fast. Enjoyed the pop and chips.waitting room was clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Linda, these are all things we love to see! It's our pleasure to offer courteous and timely service, and we're delighted you appreciated the refreshments and waiting room. Thanks for supporting Joseph Toyota of Cincinnati!

Helped me get exactly what I was looking for and went out

Helped me get exactly what I was looking for and went out of their to help with my schedule

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Christina, we are elated to hear that our team was able to help you find what you were looking for! Thank you for trusting Joseph Toyota of Cincinnati to get the job done right.

Cheryl Nix the Best!!

As always dealing with Cheryl is the best experience. She makes everything so easy. I trust Cheryl explicitly. And don’t you know I left Joseph Toyota with a Red Camry 23’. I love my new Toyota!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new 2023 Toyota Camry! Thank you for choosing Joseph Toyota of Cincinnati and for highlighting Cheryl's great work. Safe travels ahead!

Came in for scheduled appointment had me in and out

Came in for scheduled appointment had me in and out quickly. Addressed a warranty issue that I was concerned about as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that your automotive needs were addressed in a timely manner. Thanks for giving Joseph Toyota of Cincinnati your five stars!

Kyle was very professional and accommodating.

Kyle was very professional and accommodating. My job put additional task on me before leaving to attend to the factory recall for my 2013 Avalon. I called twice due to running late and he still was able to get me in and my car repaired. Awesome man. I'm most thankful for him and maynGod continue to use him. Also, Kyle possesses and utilizes excellent customer service skills.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that Kyle delivered such a successful service experience. Dive safely, and we hope to see you back again at Joseph Toyota of Cincinnati!