Reviews
Found a great deal on a truck, salesman, manager, and
Found a great deal on a truck, salesman, manager, and finance were all great to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad our team provided excellent service! Thanks for choosing Joseph Toyota of Cincinnati. Enjoy your new truck!
Joe was a pleasure to work with as was the young man who
Joe was a pleasure to work with as was the young man who helped us with the blue tooth pairing !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Walt, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Joe and the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!
Excellent customer service.
Excellent customer service. Salesperson makes my needs and financial capabilities a priority when discussing options available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, Becky! We are so glad to hear that you had a successful purchase experience working with the Joseph Toyota of Cincinnati team. Safe travels, and we hope to see you back!
I have always received the best service from the Toyota
I have always received the best service from the Toyota service department.Everyone is courteous and eager to help. .As long as I have my Sienna I will go to Joseph Toyota on Colerain.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It makes us proud to hear that our team always delivers high-quality service! Thank you for choosing Joseph Toyota of Cincinnati to get the job done right!
Service was great until I was driving, heard a rattle,
Service was great until I was driving, heard a rattle, got home and saw that my hood was ajar. Luckily it didn't fly ooen on expressway, now.hood is NOT closing tightly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This review is very concerning to receive. We strive to deliver thorough and knowledgeable service, and I am sorry to see that we have left the wrong impression. I assure you that we will use this feedback to prevent this type of oversight from happening in the future. Lastly, I would appreciate the chance to speak with you to see what more I can do to help fix things. I tried reaching you, however, could not leave a voicemail. Please contact me so we can determine what needs to be done to resolve these concerns. Best, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311
Everyone was friendly and courteous.
Everyone was friendly and courteous. Service was done quicker than I expected. Waiting room is comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted we could offer welcoming, prompt service and an accommodating waiting area! Thanks for choosing Joseph Toyota of Cincinnati!
Very organized and professional.
Very organized and professional. Mr. Nash reminded me of the Nash Car. They were around when I was a kid. I would compare this service, the online appointment system, the reminder call calls, the shuttle service, the car wash, and the after calls to a 5 star highest quality restaurant or hotel. I felt very important.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robert, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!
The most incredible sales and service I have ever
The most incredible sales and service I have ever experienced! Mike Sipple, Bob Wanamaker and team are exceptional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We're happy to hear that Mike and Bob worked hard to assist you here at Joseph Toyota of Cincinnati! See you next time.
Great service and very efficient at getting our car in
Great service and very efficient at getting our car in and out of the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to deliver timely and professional service! Thanks for being a Joseph Toyota of Cincinnati customer!
Very pleasant waiting arrangements as you wait for your
Very pleasant waiting arrangements as you wait for your car to be serviced. First class!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five stars. The Joseph Toyota of Cincinnati team appreciates you!