Reviews
Many thanks to Richard Szumlanski, Ken Ehrhardt and Mark
Many thanks to Richard Szumlanski, Ken Ehrhardt and Mark Conrad for making the ordering and delivery process seamless and informative. This is a highly motivated team of professionals who put maximum effort into pleasing the customer
Many thanks to Richard Szumlanski, Ken Ehrhardt and Mark
Many thanks to Richard Szumlanski, Ken Ehrhardt and Mark Conrad for making the ordering and delivery process seamless and informative. This is a highly motivated team of professionals who put maximum effort into pleasing the customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Michael, Thank you for the great feedback! Our team takes pride in providing top-notch service, and your review makes it all worthwhile. Knowing we delivered the experience you expected motivates our entire staff to keep doing their best. We’ll be sure to share your comments with the team, they’ll be thrilled to know their efforts made a difference. Thank you! - Bob Bell Chevrolet of Bel Air
Mark was very pleasant to deal with would buy from them
Mark was very pleasant to deal with would buy from them again easy and quick
Mark was very pleasant to deal with would buy from them
Mark was very pleasant to deal with would buy from them again easy and quick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Terry, Bob Bell Chevrolet of Bel Air appreciates you taking the time to rate us! We are pleased to hear about your great experience at our dealership and with our staff. Thank you and have a great day!
Was initially contacted when I sent an inquiry, but never
Was initially contacted when I sent an inquiry, but never heard back after that. I had asked for a copy of the sticker and he offered additional pics. I received the sticker, but no replies after I attempted to follow up.
Was initially contacted when I sent an inquiry, but never
Was initially contacted when I sent an inquiry, but never heard back after that. I had asked for a copy of the sticker and he offered additional pics. I received the sticker, but no replies after I attempted to follow up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Brian, We take your concerns seriously. We do apologize for the lack of communication, normally we are much better. Feel free to reach out to our Sales Manger Jason Galloway JGalloway@bobbell.com to discuss and/or for help with your vehicle search. We cannot find you in our database under this user name (too many Brians in the database). Best, Heather
Bought a used car here today and I was in an out with a
Bought a used car here today and I was in an out with a test drive in under 90 minutes. I told salesguy Mark I would be there 11:15 and at 11:16, he pulled the car up (clean and with a tag ready to drive). I have been to other dealers that made me wait 20 minutes for a dirty car. Mark was open about warranty questions I had and paper processing guy (forgot his name) was a good guy too. Both were easy going and non pushy. I normally would not leave a review but they did a good job.
Bought a used car here today and I was in an out with a
Bought a used car here today and I was in an out with a test drive in under 90 minutes. I told salesguy Mark I would be there 11:15 and at 11:16, he pulled the car up (clean and with a tag ready to drive). I have been to other dealers that made me wait 20 minutes for a dirty car. Mark was open about warranty questions I had and paper processing guy (forgot his name) was a good guy too. Both were easy going and non pushy. I normally would not leave a review but they did a good job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob Bell Chevrolet of Bel Air appreciates you taking the time to share your recent experience with our dealership. We look forward to working with you again in the future!
They took care of me right away.
They took care of me right away. Kept me informed about everything that was wrong with the car. Asked me if I wanted it fixed while my car was in their shop. Fixed everything and they seen that I now walk with a cane,so when my car was finished they had it in the garage so I could just get in it and drive away. I use to walk out side to pick it up. That was a thankful surprise.
They took care of me right away.
They took care of me right away. Kept me informed about everything that was wrong with the car. Asked me if I wanted it fixed while my car was in their shop. Fixed everything and they seen that I now walk with a cane,so when my car was finished they had it in the garage so I could just get in it and drive away. I use to walk out side to pick it up. That was a thankful surprise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Carolyn, Bob Bell Chevrolet of Bel Air appreciates you taking the time to share your recent experience with our dealership. We look forward to working with you again in the future!
Great service and very communicative!
Great service and very communicative! Let me they were in contact with me every step of the service process.
Great service and very communicative!
Great service and very communicative! Let me they were in contact with me every step of the service process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob Bell Chevrolet appreciates you taking the time to share your recent experience with our dealership. We look forward to working with you again in the future!
I went in to look at a used car I was interested in, and
I went in to look at a used car I was interested in, and took it for a test drive. The car was clean, ran well, and I ended up driving it home. The salesman Josh had only been there a couple of weeks but the process was easy and went smoothly. I was happy with it and the car.
I went in to look at a used car I was interested in, and
I went in to look at a used car I was interested in, and took it for a test drive. The car was clean, ran well, and I ended up driving it home. The salesman Josh had only been there a couple of weeks but the process was easy and went smoothly. I was happy with it and the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob Bell Chevrolet of Bel Air appreciates you taking the time to rate us. We look forward to working with you again in the future and hope you are enjoying your vehicle!
Serena Garvin was attentive and helpful in ever way.
Serena Garvin was attentive and helpful in ever way. She stayed in contact with me through out my entire repairs. There were no surprises.
Serena Garvin was attentive and helpful in ever way.
Serena Garvin was attentive and helpful in ever way. She stayed in contact with me through out my entire repairs. There were no surprises.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob Bell Chevrolet of Bel Air appreciates you taking the time to rate us. We look forward to working with you again in the future. Thank you!
Seth was attentive and great to work with.
Seth was attentive and great to work with. Super happy with my purchase and the ease of the process!
Seth was attentive and great to work with.
Seth was attentive and great to work with. Super happy with my purchase and the ease of the process!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bob Bell Chevrolet of Bel Air appreciates you taking the time to rate us. We look forward to working with you again in the future. Thank you!
I was there nearly 5 and a half hours for an oil change.
I was there nearly 5 and a half hours for an oil change. Never coming back, I will have my car serviced somewhere else from now on.
I was there nearly 5 and a half hours for an oil change.
I was there nearly 5 and a half hours for an oil change. Never coming back, I will have my car serviced somewhere else from now on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase