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Mountain States Toyota

(3,869 reviews)
Visit Mountain States Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 643-5149 (888) 643-5149
Used (888) 715-7566 (888) 715-7566
Service (877) 354-3795 (877) 354-3795

Reviews

(3,869 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mountain States Toyota from DealerRater.

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Had a wonderful and seamless experience working with

Had a wonderful and seamless experience working with Anfernie at Mountain States! Do not hesitate to visit and shop with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great help in deciding on options.

Great help in deciding on options. I was considering both new and used vehicles. The salesman was patient and considerate in explanations to me. He ended with a tutorial of safety and other features that were new to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

Had a great experience purchasing my new 4Runner.

Had a great experience purchasing my new 4Runner. Hunter made the process quick and easy. I appreciate their help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

Joey Ramirez was fantastic on getting me out of my lease

Joey Ramirez was fantastic on getting me out of my lease loan. Refinanced my truck with a good rate. Great communication, friendly and caring

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

Sale process was very good.

Sale process was very good. After the purchase found out the maintenance done on the certified car was not the best. Oil was over filled, Battery was not connected fully, floor mats were missing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, Thank you for your review. I’m glad to hear the sales process went well, but I’m sorry for the post-purchase issues you encountered. We take certified vehicle standards seriously, and I’ll be following up with our team to ensure these items are addressed. Please feel free to reach out if you’d like to discuss this further. Sean Kramer - General Manager

Could not have been happier with the service I received

Could not have been happier with the service I received from Tou at Mountain States. he went out of his way to be in communication with me about the RAV4 plug-in hybrid, that I was looking for. He was professional, helpful, and so easy to work with. Also appreciated Andy in finance who was incredibly knowledgeable and efficient. Really positive experience overall!.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

Great car buying experience!

Great car buying experience! Highly recommend this dealership for new cars. We worked with Joey Ramirez and he was very helpful and helped get a good vehicle and good price! He was very knowledgeable and everyone at the dealership was friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

Went in last Saturday to look at some used Tacomas.

Went in last Saturday to look at some used Tacomas. Used because that’s where my budget was, and I’ve never pictured myself getting anything brand new right off the lot. Michael Ramstetter helped me out, he showed me the used Tacomas that were in my budget. I drove about 4 of them, he was incredibly patient and helpful. After driving around the 4 used trucks, and not completely falling in love with any of them, he asked if I had put any thought into a 2025 which I hadn’t because they were out of my budget. But Michael kept my budget in mind while showing me the 2025’s. I of course fell in love with the bells and whistles that the 2025s had. Michael Ramstetter was amazing, he made my job easy and was able to work his magic and get the 2025 Tacoma TRD Sport down to my budget. I also traded in my Jeep same day, and drove off the lot with my brand new truck! Mountain States Toyota and Michael gave me the best car dealership experience I’ve ever had! 10/10 recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

Carl P.

Carl P. Certified Sales Consultant Carl is the ABSOLUTE BEST! He is the most honest, sincere, upfront and truthful sales person we’ve ever met! He went way above and beyond helping us find a reliable, dependable vehicle that was the perfect fit for our family and within our budget! Without him and all of his hard work he did for us I can honestly say we would not have a vehicle that we love or possibly any at all today! Highly recommend working with him and requesting him!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.

Jim g was amazing an so helpful it was my first time

Jim g was amazing an so helpful it was my first time purchasing a car he was very informative an patient an made it very easy thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.