Reviews
Alexis who help me to purchase the F-350 He has
Alexis who help me to purchase the F-350 He has professional mine and good customer care
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Eric, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
DearEric, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Everyone was very helpful.
Everyone was very helpful. Especially sales rep Cody was very kind courteous and helpful and knowledgeable for such young guy .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear kobefan5, thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.
Dear Kobefan5, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
Trevor and Jose were great I would recommend them to
Trevor and Jose were great I would recommend them to everyone they both went above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chistopherjharris87, Trevor, and Jose will love to read the kind words you left about their service! Thank you for the feedback and we hope you visit us again!
We were working with Victor by phone and Aaron (The Whip
We were working with Victor by phone and Aaron (The Whip Wizard) in person. We went in knowing what we wanted to spend. After test driving a few vehicles and thought about our options. Aaron made it happen!!! He was professional, friendly and inviting. We will be recommending friends and family here as well as coming back to get another vehicle myself! Awesome Service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Dan, thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.
Disappointing
Have been a customer for the past 7 years. Before the Knight group took over the dealership, service was actually decent. I would pass up a Ford dealer closer to me because Sunrise appreciated my business. My last 2 Visits have been unacceptably sad. The service desk attendants were less than courteous. For my last service I made an appointment which was not honored when I arrived, not even after displaying my confirmation email. They explained that it was a flaw in their online service. They made me feel like I was such a burden on their backlog and placed me at the end of their line. Never a ‘sorry’ for the inconvenience and wait, never a single thank you. No hurt feelings here though, I’m sure I’ll find another dealer who has values and appreciates my business.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
From receptionist to sales there are too many Middle men.
From receptionist to sales there are too many Middle men. Confusion is the last thing on your mind.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Dear Sans, your review is concerning to us and we need to know more. Please call 909-509-4082 to speak with Leslie Puentes so we can investigate further
Smooth process.
Smooth process. Excellent service. Sam was super helpful, went above and beyond for the customer. I was already negotiating with another dealer, but Sam made it happen. Thank you Sam and his team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Galarzaj, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.
Sam Lopez was easy to work with and he listened to what I
Sam Lopez was easy to work with and he listened to what I needed and sold me exactly that. His customer service was excellent
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Rljackson8, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
I purchased a truck from Sunrise in April and I am still
I purchased a truck from Sunrise in April and I am still waiting on Plates that they charged me for. The good thing is my son only turns 16 once and with this pace he will never drive the truck till he is 17! Its sad to say I had a better experience at the DMV! What a joke they have their money and will not help! Thanks for nothing Brian!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Worked with Coach and Jose in the Finance Department and
Worked with Coach and Jose in the Finance Department and they helped me to get rid of my Kia (especially with the Kia/Hyundai TikTok theft trend) and join the Ford Family by getting me into a beautiful Ford Escape! I am definitely happy with my purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Sdollison, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.