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Sunrise Ford of Fontana

(594 reviews)
Visit Sunrise Ford of Fontana
Sales hours: 9:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 9:30am–8:00pm 7:00am–4:00pm
Sunday 9:00am–7:00pm Closed
New (866) 475-6049 (866) 475-6049
Used (855) 527-1450 (855) 527-1450
Service (877) 823-6804 (877) 823-6804

Reviews

(594 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunrise Ford of Fontana from DealerRater.

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Salesman - Filiberto Landa

I want to share my experience at Sunrise Ford dealership; they have the most amazing and people friendly staff. They make you feel at home, know they product, understands the needs and budget of the customer. Filiberto Landa made sure we were comfortable with our payment and got us the car we were looking for. Filiberto made us feel like part of his family, he shared his own personal experience with us and that is SUPER PLUS for me. I was not just a customer more on his list but a personal satisfaction on his part; he had met his goal as an excellent customer service salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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excellent

Joel Dobos , made my buying experience GREAT.Answered all my questions promptly and accurately , nice experience.Roger

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional Customer Service

Tim Osborn, Fleet Sales Manager, helped us out and finally we can say that we had a great experience when buying a vehicle. We bought an F350 Utility Truck from Sunrise Ford and we expected the same routine as always. We expected the pressure and the deception that dealers use to make money on a sale. Well that burden never came, because Tim was straight forward and work the deal to benefit us. We thank him for the great job he did and hope to buy another truck from Sunrise Ford in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The worst purchase ever

I purchased a 2013 mustang V6 49,000 miles and two weeks later the water pump went out on my way to work the car over heats, two weeks later the car will not even start. I was not offered a rental. My vehichle was kept over the weekend without even giving me any courtesy call. The customer service sucks and I have not even made my first payment on the vehicle. I believe the car was traded in and never received a full inspection because when I received the vehicle not only was the inside console dirty the car contained mail from the previous owner inside all under the seats.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very satisfied customer

JEFF LEWIS was the sales person who helped us out he was great! He was very knowledgeable about the many options Ford had to offer and took and took the time to explain them and he was not pushy or rude. We went to two other dealerships prior to going to Sunrise Ford and you can totally tell the difference in the way people make you feel. We felt that Jeff was honest and was actually trying to fit our needs unlike other sales people we talked to at other places. We will make Sunrise Ford our first choice next time and recommend them to others. Thanks JEFF my wife is now happy with her new ESCAPE and that makes me happy !!. John D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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All around great experience

Travis Manning is the best! He was easy to work with, super nice and trustworthy. I can't imagine a better experience with anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2nd Family Ford

Whent to Sunrise Ford to check out the Ford Explorer. Carlos B. was our sales man. He really knew his Ford products , He told us on the special's that they had going. Carlos was not pushing for a sale , had a no pressure mentality. Just and excellent job. At the end we just trust in the Ford brand. We have a Ford Ranger that has been good to us no problems with her, so why not continue with another Ford. Got a great deal and purchse the Explorer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience!

Bought a 2015 Explorer for my Wife here at Sunrise Ford. I shopped around and they gave me the best price. They have a huge inventory. Gave us many options. Eli Noori and Danny Sanders worked with us and they were great. I will definitely buy my next Ford from this dealership in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ask for John and/or Jacob! They ROCK!!!

My husband and I have purchased 4 cars from Sunrise Ford! They always have the best selection of vehicles and a super friendly staff! We have been working with John Gaglio and Jacob Maxey for 3 of the four purchases. These guys are amazing!!! They always go above and beyond for us and anyone they work with!!! I have referred friends, family and even random people I speak with and they all have reported back with great experiences!!! Basically GO TO SUNRISE AND ASK FOR JOHN GAGLIO AND/OR JACOB MAXEY!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sunrise Ford

Great buying experience. Buying a car from fleet manager Eric Ariyasu, was a pleasant and pain free process. Very nice people, straightforward, no games at all. Follow-up was very good and included one on one instruction on using the car's computer/electronics. Overall all very nice, with a decent facility if you have to hang around, the even have a cafe! I would not hesitate to recommend this dealership, and their fleet manager Eric.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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