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Meet Jonathan Smith

Jonathan Smith headshot
Service Advisor
(115 reviews)
Industry experience 24 years
Dealership experience 6 years

I enjoy connecting with people on a professional level in order to facilitate a positive Auto barn VW experience. I have over 15 year's experience working within a dealer setting and offer a diverse and knowledgeable skillset.

Reviews

Julian was professional and kind with my Jetta Sport.

Julian was professional and kind with my Jetta Sport. Amazing kindness. Adrian and Nikola excellent care . I like the ambiance in Countryside VW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sales people may be wonderful, but as usual when it comes

Sales people may be wonderful, but as usual when it comes to maintenance on your vehicle, some advisors just don’t bother to take care of the customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Sales people may be wonderful, but as usual when it comes to maintenance on your vehicle, some advisors just don’t bother to take care of the customers.

Amazing service!

Amazing service!!super fast and great customer service. Jonathan is the best he always make sure everything is done right and always so helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Liars.

Liars. They don't deserve to be in business. Once they take your money, everything change to state "Ok, we are good and done on this one. Now the only thing we can talk and work is how to take more money from you"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service associate Jonathan does little to help with

Service associate Jonathan does little to help with customer even though he acknowledges there is an issue. Instead, he says to „deal with it”.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Staff and service is excellent.

Staff and service is excellent. Appointment time is always on time. Waiting area is easily accessible. Coffee and snacks, water etc always available. Well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!

Great service! Jason the technician was stellar! Do not hesitate to bring your vehicle here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The folks at Autobarn Countryside VW Subaru are simply

The folks at Autobarn Countryside VW Subaru are simply the best — conscientious, thorough, honest, hospitable. They love their customers. They stand by their product. Their workmanship is superb. They clearly enjoy what they do. They take pride in it. And they’re better at it than anyone else I’ve ever seen. This team can’t be beat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Autobarn is the best dealership we have been to and

The Autobarn is the best dealership we have been to and we’ve been to many. The Service Department is excellent. Just had a great experience purchasing a car from our salesman Danny Moreno. Give them a try and you won’t go wrong!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Danny is an Excellent salesmen and very thoughtful

Danny is an Excellent salesmen and very thoughtful person. Just wanted to thank you for making our new car purchase a great experience, best we’ve ever had. We were happy with the appraisal on our 2022 VW. Your patience was appreciated in helping us decide on what model to purchase. You went out of your way for us. Thanks for setting up the car and appreciate the fact that we can contact you anytime with our questions. We are very happy VW owners. From start to finish was very stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.