Reviews
Write a reviewFocused on customer satisfaction
Staff is focused on customer satisfaction. I would recommend this dealership to my family and friends for purchasing, leasing, and servicing their vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bonnie, thank you so much for your terrific review about our dealership. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Shawn Mastrantonio | Customer Relations Manager | shawn@williamsautogroup.com
There was a kind proffesional service.
There was a kind professional service. I was impressed with the people serving us. The facility was very clean. My only problem was that it was not clear how to use the TV in the waiting room.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent service
I was shown two vehicles, one that was included in my "list" of vehicles to check out, and one for consideration. I liked having free coffee, cookies, and 0.60 soda available
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Always able to get in even if I have to wait a little. I love having my device done here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
THE BEST SERVICE IN THIS AREA.
I BOUGHT MY LAST FOUR VEHICLES FROM THIS DEALERSHIP AND HAVE DEALT WITH THE SAME INDIVIDUAL. GARY ARCHER, ON ALL SALES. HE HAS BEEN SUPERB IN ASSISTING ME IN MY PURCHASES. HE ALONG, WITH ALL OTHER STAFF HAVE PROVIDED EXCELLENT SERVICE AND I WON'T DEAL WITH ANYONE ELSE. AS USUAL, ALL STAFF WERE FRIENDLY, COURTEOUS, AND A PLEASURE TO DEAL WITH. KUDOS TO ALL.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos, Linda. We?re elated to hear that Gary has been superb in assisting you during your visit, and he is a valuable member of our team, indeed. If there is anything more that we can do please come back and see us again. Take care! Best regards, Shawn Mastrantonio | Customer Relations Manager | shawn@williamsautogroup.com
Pleasant staff
Right from the start the young lady that greeted me and took my keys was very professional and very pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Doreen, we appreciate the time it took for you to leave us this feedback. It is delightful to hear that our team member provided you with a professional and very pleasant visit experience. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Shawn Mastrantonio | Customer Relations Manager | shawn@williamsautogroup.com
work done on saturday
that i could have work done on a saturday, that way didnt have to rush around on weekday. this is a nice option
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leslie, we appreciate you taking the time to provide us with your positive feedback. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We look forward to serving you again in the future! Best regards, Shawn Mastrantonio | Customer Relations Manager | shawn@williamsautogroup.com
Vehicle Lease
Clayton was very informative about the car, dealership and manufacturer. Most importantly we were NOT pressured with repeated contacts by any salesmen prior to deciding on a vehicle type and purchase.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Roxanna, thank you for sharing your experience with us. It is great to know that Clayton provided you with an informative and pressure free service. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Shawn Mastrantonio | Customer Relations Manager | shawn@williamsautogroup.com
Friendly, quick and competent.
They are friendly, quick, and competent. I trust them and never have a concern when I trunk the keys over at the desk.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeannette, thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, Shawn Mastrantonio | Customer Relations Manager | shawn@williamsautogroup.com
Great service
The sales team at Williams Toyota is wonderful, polite, courteous and friendly! This is the second car that I have brought at Williams and absolutely love the Toyota product. Thanks Williams Toyota, sales team and Clay!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase