BOYD AUTOMOTIVE

Hi all my wife and I just purchased a new 2500 HD from Boyd. It was our first time at the dealership nice clean and organized placed. I have purchased quite few vehicles in my 70 years and had a great experience. I connected with Chuck hitch told him what I wanted to look at and he had it ready and waiting upon our arrival. Chuck was a great salesman, not pushy at all and was knowledgeable about the truck. He’s just an all-around nice guy. I would definitely buy from him again if you go there, make sure you ask for Chuck

Worse experience I've ever had at a dealership repair shop. They took my money and didn't fix anything that was wrong with the car. All they did was a tune-up and water pump, after which the car still wasn't running, and they took $3,400 to do nothing to make the car run. I even had to take it to another mechanic for an additional $2,100 of repairs, totaling $5,500 for something that should have cost only $800. Biggest fail in the history of all repair shop fails. They think they should get a participation trophy (ie. your money) just for trying to repair your car, not actually fixing it, but just for trying. There is something wrong with that kind of thinking. It makes them unethical and not trust worthy, and they will not work with you to actually fix your car after they've done nothing to fix it but still taking your money. And they will blame you and make excuses and then do nothing but take the money and run and leave you with a car that's not fixed.

Mark Brown provided us with an exceptional sales experience. Boyd clearly excels at professionalism & earning repeat business. Thanks Mark & the entire Boyd team! See you soon.

We were traveling from Florida to a family reunion. My Silverado broke down on the way. Boyd’s service department went well above and beyond in helping us out. Steven Watkins stayed late to meet us and the tow truck. He was gracious and professional and promised to do everything possible to get us back on the road. He definitely got it done! I don’t live in North Carolina but I might just travel up there to buy my next truck! Absolutely a must if you want a team you can count on.

Mark Brown at Boyd Chevrolet made this the best dealership transaction I've ever had. Thanks Mark!

Thank you Justin for an amazing experience and the GM of this store cares about his customers

First of all this review has nothing to do with my salesperson and EVERYTHING THING TO DO WITH THE USED CAR MANAGER DERRICK! I bought a used Tahoe couple of weeks ago and we knew we were going to have some repairs happen later on down the road. The repairs started the next day! The next day the thermostat went out. No big deal my fiancé used to work for Chevy and he fixed it. The next repair happened 3 days later and this time the vehicle completely shut off no power whatsoever. I got it towed to Fred Anderson Chevrolet (shoutout to them for fast service) where they diagnosed the issue and said that the Tahoe needed new battery cables!!! So here we are just bought this thing and not even a week into it we’ve spent around $1000! I called Derrick and asked him if this deal was funded where he seemed baffled I asked that. He said “THIS AINT WALMART” and told me I couldn’t return a vehicle. Even though this vehicle at the time I asked was completely DEAD!!! He said to let him know what Fred Anderson diagnosed and so when I called he was off and NO ONE wanted to help!! I asked for the GM and got transferred to another salesperson named Lee??? No one called me back. Then I got told I would have to pay for the tow to get it to their dealership and they would “TRY” to fix it!!!! I was also promised a second key which I told my salesperson we were on the way he let management know. They told him to tell us the guy would come out to us and gave us a number to call! We were already halfway there so I really feel like they are trying to avoid us at this point. NOW MY CAR ISN’T PAID OFF AND I ESIGNED THIS DEAL SO IT FUNDED RIGHT AWAY! TERRIBLE EXPERIENCE WITH USED CAR MANAGER DERRICK CAMP!!

Mark Brown was an absolute gentleman and a super professional sales person. There was no pressure to buy, just a pleasure making the purchase. Mark is a model of what a professional sales person should be. Joe and Betty

Mark Brown was not only helpful but seemed generally interested in helping me find a vehicle. This experience was pleasant and stress free. I generally work with Lee Edgerton but it was his day off. Mark assured me that they worked together on sales. Really super group of guys. I would highly recommend this dealership and Mark and Lee and Lewis.

Sales team and service together make this place worth coming to! The lifetime power train warranty is worth every penny!