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J.B.A. Chevrolet

(1,398 reviews)
Visit J.B.A. Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (410) 981-9562 (410) 981-9562
Used (410) 981-9565 (410) 981-9565
Service (410) 981-9787 (410) 981-9787

Reviews

(1,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J.B.A. Chevrolet from DealerRater.

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Great customer service.

Great customer service. They listen to your needs. Not aggressive. Friendly & respectful. We are return customers at JBA for these reasons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The sales guy Jason is a big help .

The sales guy Jason is a big help ..He really knows how to explain diff options and gets you the vehicle you like and makes things happen He has sold me two vehicles now...And I couldn't be happier..

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The only chevy dealer I ever delt with and will use.

The only chevy dealer I ever delt with and will use. Quality service, friendly, and i never had an issue with repairs. Repairs are timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My experience was done in a timely manner.

My experience was done in a timely manner. The attendants were very polite and helpful and informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Good people and they took there time with me and they

Good people and they took there time with me and they show a lot of support

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

No problems.

No problems. No problems. No problems. No problems. No problems. No problems. No problems. No problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

VERY PLEASED WITH THE WORK THAT WAS COMPLETED BY JBA

VERY PLEASED WITH THE WORK THAT WAS COMPLETED BY JBA SERVICE DEPARTMENT IS ALWAYS VERY HELPFUL & VERY RESPONSIVE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

I had the pleasure of working with Jason Schaffer in

I had the pleasure of working with Jason Schaffer in getting my brand new Chevy Traverese. It was the vehicle and went in for and what I drove off the lot in. It was a good experience from entering through the doors to driving off the lot. I told Jason what I was looking for in my new vehicle and he worked with me to get me what I wanted. He answered all the questions and addressed any concerns I had. While we waited for the finance team to work they're magic, Jason showed me around the service center. The finance team worked with me as well to get me in that car. I was not there all day, I was a good experience overall.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The best place to go.

The best place to go. The employees were so nice and helpfu!!! thank you J.B.A. .

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

The sales associate was very kind and helpful.

The sales associate was very kind and helpful. Very easy and thorough process, I would recommend J.B.A to others 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!