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J.B.A. Chevrolet

(1,422 reviews)
Visit J.B.A. Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award

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New (410) 981-9562 (410) 981-9562
Used (410) 981-9565 (410) 981-9565
Service (410) 981-9787 (410) 981-9787

Inventory

See all 514 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2013.
With a quality lineup of new and used cars trucks and SUVs JBA Chevrolet is a great choice for those searching for alternative Annapolis Chevrolet and Baltimore Chevrolet dealers. Our friendly and knowledgeable Chevy experts are ready to help in any way they can so when you find a vehicle you like schedule a test drive and we'll have it ready for you when you get here. We strive to provide for all your dealership needs in a friendly and professional manner. Our vast inventory of new and used cars trucks and SUVs along with our commitment to customer service keeps people coming back from Annapolis Baltimore and all over Maryland.
The JBA Team is ready to help you find your best deal in Baltimore!

Service center

Phone number (410) 981-9787

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J.B.A. Chevrolet from DealerRater.

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I have bought 5 cars from JBA.

I have bought 5 cars from JBA. This was by far the worst experience with JBA and Chevy made the process even worse with lack of ordering packages and not communicating. Also, I never spoke or interacted with anyone other than the sales person.

I have bought 5 cars from JBA.

I have bought 5 cars from JBA. This was by far the worst experience with JBA and Chevy made the process even worse with lack of ordering packages and not communicating. Also, I never spoke or interacted with anyone other than the sales person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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This was my second car in 4months Chris bent over

This was my second car in 4months Chris bent over backwards to help me. Everyone did their best to assist me when I needed it most.

This was my second car in 4months Chris bent over

This was my second car in 4months Chris bent over backwards to help me. Everyone did their best to assist me when I needed it most.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing J. B. A. Chevrolet as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

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Malo malo malo malísimo no sirve malo malo no explica

Malo malo malo malísimo no sirve malo malo no explica se aprovecha de las per

Malo malo malo malísimo no sirve malo malo no explica

Malo malo malo malísimo no sirve malo malo no explica se aprovecha de las per

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lamentamos mucho que haya tenido esta experiencia con nosotros. Por favor, contáctenos al 410-787-3151 cuando tenga oportunidad, y con gusto intentaremos mejorar su experiencia.

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Service was great.

Service was great. The technicians are always quick the waiting area is super comfortable. Always makes my appointments nice.

Service was great.

Service was great. The technicians are always quick the waiting area is super comfortable. Always makes my appointments nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Excellent service and very friendly staff.

Excellent service and very friendly staff. The team worked with us to get us in the car we wanted.

Excellent service and very friendly staff.

Excellent service and very friendly staff. The team worked with us to get us in the car we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

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Very helpful sales and business staff.

Very helpful sales and business staff. Transaction went well. Thank you for the assistance buying a 2026 Suburban.

Very helpful sales and business staff.

Very helpful sales and business staff. Transaction went well. Thank you for the assistance buying a 2026 Suburban.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

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Hugo was great!

Hugo was great! He made the entire process easy and painless! Along with financing! Everyone was fantastic! Thank you!

Hugo was great!

Hugo was great! He made the entire process easy and painless! Along with financing! Everyone was fantastic! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Very accommodating.

Very accommodating. I scheduled an appointment, came in and discussed my need to have a vehicle that help with my physical needs.

Very accommodating.

Very accommodating. I scheduled an appointment, came in and discussed my need to have a vehicle that help with my physical needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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Experience working with JBA was good and Mr.

Experience working with JBA was good and Mr. Eaton was a pleasure to work with.

Experience working with JBA was good and Mr.

Experience working with JBA was good and Mr. Eaton was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We hope to see you soon!

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I brought my car in to have the paint looked at.

I brought my car in to have the paint looked at. The manager took photos and said he would be in touch. After a month, I heard nothing so I called. I was told I would receive a call back with more information but after a week I have still not heard anything.

I brought my car in to have the paint looked at.

I brought my car in to have the paint looked at. The manager took photos and said he would be in touch. After a month, I heard nothing so I called. I was told I would receive a call back with more information but after a week I have still not heard anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

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