Reviews
Heather was awesome!
Heather was awesome! Had a minor issue that she took care of immediately. Very professional & accommodating
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Renee. Thank you so much for your kind words! We're thrilled to hear that Heather was able to assist you promptly and professionally. We’re proud to have her on our team and will be sure to pass along your feedback. If there's anything else we can do for you, please don’t hesitate to reach out!
No one ever answers the phone no call backs wait time for
No one ever answers the phone no call backs wait time for car pickup is way too long . Upon arrival service clerk was 10 minutes late to open doors on a 730 appointment drop off and on top of all this I am waiting more than a month with no call back on a part … just called she asked me if I knew what part it was ? Said she would call back … still waiting that was three days ago
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello LJAM, we sincerely apologize for the inconvenience and frustration you've faced. This is not the level of service we aim to provide. Your concerns about communication, wait times, and follow-up are absolutely valid, and we’re currently reviewing our processes to ensure this doesn’t continue. Please send us an email with more information at customerservice@legendautogroup.com so we can try and assist you further. Thanks for the feedback, and we're super sorry again for your experience.
My interactions with the Service Manager Heather and the
My interactions with the Service Manager Heather and the Service Tech Guy were top notch. They made what is usually an unpleasant experience a smooth and seemless one. I have been to larger Porsche dealerships and have nothing but possitive comments about my service visit to Porsche of Amityville
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Heather and our Service Technician were able to make your visit smooth and seamless. Providing exceptional service is what we strive for, and it means a lot to know we exceeded your expectation. We truly appreciate your support and look forward to welcoming you back to Porsche of Amityville in the future!
Megan was an absolute pleasure to work with.
Megan was an absolute pleasure to work with. She was kind, responsive, professional, and made for a very smooth transaction. I look forward to working with her again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello TS, thanks for the 5-star review. We're thrilled to hear that Megan was kind and professional, while making the transaction very smooth for you. We look forward to seeing you again in the future. Enjoy the new car, and drive safe!
Always treated with care and efficiency!
Always treated with care and efficiency! Car is always done on time and the car is returned spotless
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hey Joe, thanks for the great review! We're glad that you have consistently good experiences with us. Thanks again for the fantastic review, and we're always available if you need further support.
Brad was very helpful and listened to all our needs.
Brad was very helpful and listened to all our needs. He was very knowledgeable on the vehicle and helped us find a deal we were happy with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi stickit, thanks for the 5 star review! We're thrilled to hear that Brad listened to everything you needed and helped you find a deal you were happy with. Enjoy the new car, and we'll see you soon for your first service visit. Drive safe!
General manager has been horrible to deal with.
General manager has been horrible to deal with. The brand new car has been in the shop 3 times to be fixed
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Buck, we can't find any record of you in our system, but we'd still love the chance to make things right and help you out. Please shoot us an email at customerservice@legendautogroup.com. We're sorry again about your experience.
Great dealership and service center.
Great dealership and service center. Miss having Heather as the consultant as she got moved to Porsche.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hey Jerry, thanks for the review! We're glad you enjoy our dealership and service center. We're always available if you need more support.
Great experience with a knowledgeable staff.
Great experience with a knowledgeable staff. They answered all our questions. Great crew!Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi lfeis, thanks for the 5 stars! We're thrilled that you had a great experience with our staff and service. We're always available if you need further assistance. Thanks, and drive safe!
Brad was great.
Brad was great. Very thorough in explaining all about the vehicle. I would absolutely recommend him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Laura, thanks for the 5 stars. We're happy that Brad was thorough in explaining all about your new car. We'll see you again soon for your first service visit! Thanks again, and drive safe!