Skip to main content

Heritage Subaru Owings Mills

(1,957 reviews)
Visit Heritage Subaru Owings Mills
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 11 awards
2024 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (888) 854-2281 (888) 854-2281
Used (888) 702-1269 (888) 702-1269
Service (888) 823-2139 (888) 823-2139

Inventory

See all 252 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since June 1999.
Here at Heritage VW Subaru our primary concern is the satisfaction of our customers.

We are conveniently located at 9808 Reisterstown Rd. in Owings Mills.
It's your Heritage !

Service center

Phone number (888) 823-2139

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,957 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Subaru Owings Mills from DealerRater.

Want to share your experience with this dealership?

Write a review

Outstanding in all aspects.

Outstanding in all aspects. Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leadership are exemplary.

Outstanding in all aspects.

Outstanding in all aspects. Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leadership are exemplary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

My experience with purchasing and trading in my car was

My experience with purchasing and trading in my car was remarkably smooth and efficient. Despite encountering a few minor issues with certain features, the dealership addressed them swiftly and professionally. I’m thrilled with my decision and absolutely loving my 2024 Subaru Outback!

My experience with purchasing and trading in my car was

My experience with purchasing and trading in my car was remarkably smooth and efficient. Despite encountering a few minor issues with certain features, the dealership addressed them swiftly and professionally. I’m thrilled with my decision and absolutely loving my 2024 Subaru Outback!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Show full review

I had decided to trade-up my 7 year old Subaru Forester

I had decided to trade-up my 7 year old Subaru Forester for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, Limited, & Hybrid. He was able to answer my questions & had the keys ready for test driving. He was personable, professional, courteous, kind, & efficient. I would happily return to him for another purchase! Josh Jones helped with the financing matters & was also a pleasure to work with. Thank you gentlemen!

I had decided to trade-up my 7 year old Subaru Forester

I had decided to trade-up my 7 year old Subaru Forester for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, Limited, & Hybrid. He was able to answer my questions & had the keys ready for test driving. He was personable, professional, courteous, kind, & efficient. I would happily return to him for another purchase! Josh Jones helped with the financing matters & was also a pleasure to work with. Thank you gentlemen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank you for your time, professionalism, & respect towards a woman with 50 questions. I truly appreciated working with Ansley & Josh today. I will certainly return to your dealership in the future.

Show full review

My 4th vehicle from the group and my 3rd Crosstrek.

My 4th vehicle from the group and my 3rd Crosstrek. Excellent experience ! Thank you! Wonderful team today.

My 4th vehicle from the group and my 3rd Crosstrek.

My 4th vehicle from the group and my 3rd Crosstrek. Excellent experience ! Thank you! Wonderful team today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Suan, thank you for your great review and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Show full review

I had an outstanding experience working with Katie!

I had an outstanding experience working with Katie! She made the negotiation and buying process simple, transparent, and stress-free. Even though I live in the DMV and have multiple Subaru dealerships much closer, I chose to drive an hour and a half to purchase from Katie because of her professionalism, kindness, and the best out-the-door price she secured for me. Other dealerships said they would match a better offer if I found one, but Katie went the extra mile to deliver the best deal upfront. That level of honesty and effort made all the difference. Katie is authentic, thoughtful, and truly puts the customer’s best interest first. Because of her, I left confident, happy, and certain I made the right decision. She represents Heritage Subaru exceptionally well, and I would highly recommend her to anyone looking for a new Subaru.

I had an outstanding experience working with Katie!

I had an outstanding experience working with Katie! She made the negotiation and buying process simple, transparent, and stress-free. Even though I live in the DMV and have multiple Subaru dealerships much closer, I chose to drive an hour and a half to purchase from Katie because of her professionalism, kindness, and the best out-the-door price she secured for me. Other dealerships said they would match a better offer if I found one, but Katie went the extra mile to deliver the best deal upfront. That level of honesty and effort made all the difference. Katie is authentic, thoughtful, and truly puts the customer’s best interest first. Because of her, I left confident, happy, and certain I made the right decision. She represents Heritage Subaru exceptionally well, and I would highly recommend her to anyone looking for a new Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

Easy to work with.

Easy to work with. Got exactly what we came in for with hardly any issue.

Easy to work with.

Easy to work with. Got exactly what we came in for with hardly any issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Norin, we're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Show full review

Excellent sales department!

Excellent sales department! Excellent service department! Go out of my way to come here for my regular service!

Excellent sales department!

Excellent sales department! Excellent service department! Go out of my way to come here for my regular service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Show full review

Amazing & Professional Experience!

Amazing & Professional Experience!! I was informed and all questions were answered….. I would recommend this dealership for anyone in the market for a great car!

Amazing & Professional Experience!

Amazing & Professional Experience!! I was informed and all questions were answered….. I would recommend this dealership for anyone in the market for a great car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Show full review

So far so good, my experience with heritage has come a

So far so good, my experience with heritage has come a long way since years ago, when I swore I'd never deal with them again.

So far so good, my experience with heritage has come a

So far so good, my experience with heritage has come a long way since years ago, when I swore I'd never deal with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Show full review

Mark goes the extra mile to insure customer satisfaction.

Mark goes the extra mile to insure customer satisfaction. He really listened and leaned in to make sure I understood all of the nuances of the car buying process. And, he's quite personable to boot!

Mark goes the extra mile to insure customer satisfaction.

Mark goes the extra mile to insure customer satisfaction. He really listened and leaned in to make sure I understood all of the nuances of the car buying process. And, he's quite personable to boot!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review
See all 1957 reviews