Reviews
Outstanding in all aspects.
Outstanding in all aspects. Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leadership are exemplary.
Outstanding in all aspects.
Outstanding in all aspects. Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leadership are exemplary.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with purchasing and trading in my car was
My experience with purchasing and trading in my car was remarkably smooth and efficient. Despite encountering a few minor issues with certain features, the dealership addressed them swiftly and professionally. I’m thrilled with my decision and absolutely loving my 2024 Subaru Outback!
My experience with purchasing and trading in my car was
My experience with purchasing and trading in my car was remarkably smooth and efficient. Despite encountering a few minor issues with certain features, the dealership addressed them swiftly and professionally. I’m thrilled with my decision and absolutely loving my 2024 Subaru Outback!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
I had decided to trade-up my 7 year old Subaru Forester
I had decided to trade-up my 7 year old Subaru Forester for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, Limited, & Hybrid. He was able to answer my questions & had the keys ready for test driving. He was personable, professional, courteous, kind, & efficient. I would happily return to him for another purchase! Josh Jones helped with the financing matters & was also a pleasure to work with. Thank you gentlemen!
I had decided to trade-up my 7 year old Subaru Forester
I had decided to trade-up my 7 year old Subaru Forester for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, Limited, & Hybrid. He was able to answer my questions & had the keys ready for test driving. He was personable, professional, courteous, kind, & efficient. I would happily return to him for another purchase! Josh Jones helped with the financing matters & was also a pleasure to work with. Thank you gentlemen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your time, professionalism, & respect towards a woman with 50 questions. I truly appreciated working with Ansley & Josh today. I will certainly return to your dealership in the future.
My 4th vehicle from the group and my 3rd Crosstrek.
My 4th vehicle from the group and my 3rd Crosstrek. Excellent experience ! Thank you! Wonderful team today.
My 4th vehicle from the group and my 3rd Crosstrek.
My 4th vehicle from the group and my 3rd Crosstrek. Excellent experience ! Thank you! Wonderful team today.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Suan, thank you for your great review and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I had an outstanding experience working with Katie!
I had an outstanding experience working with Katie! She made the negotiation and buying process simple, transparent, and stress-free. Even though I live in the DMV and have multiple Subaru dealerships much closer, I chose to drive an hour and a half to purchase from Katie because of her professionalism, kindness, and the best out-the-door price she secured for me. Other dealerships said they would match a better offer if I found one, but Katie went the extra mile to deliver the best deal upfront. That level of honesty and effort made all the difference. Katie is authentic, thoughtful, and truly puts the customer’s best interest first. Because of her, I left confident, happy, and certain I made the right decision. She represents Heritage Subaru exceptionally well, and I would highly recommend her to anyone looking for a new Subaru.
I had an outstanding experience working with Katie!
I had an outstanding experience working with Katie! She made the negotiation and buying process simple, transparent, and stress-free. Even though I live in the DMV and have multiple Subaru dealerships much closer, I chose to drive an hour and a half to purchase from Katie because of her professionalism, kindness, and the best out-the-door price she secured for me. Other dealerships said they would match a better offer if I found one, but Katie went the extra mile to deliver the best deal upfront. That level of honesty and effort made all the difference. Katie is authentic, thoughtful, and truly puts the customer’s best interest first. Because of her, I left confident, happy, and certain I made the right decision. She represents Heritage Subaru exceptionally well, and I would highly recommend her to anyone looking for a new Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Easy to work with.
Easy to work with. Got exactly what we came in for with hardly any issue.
Easy to work with.
Easy to work with. Got exactly what we came in for with hardly any issue.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Norin, we're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Excellent sales department!
Excellent sales department! Excellent service department! Go out of my way to come here for my regular service!
Excellent sales department!
Excellent sales department! Excellent service department! Go out of my way to come here for my regular service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Amazing & Professional Experience!
Amazing & Professional Experience!! I was informed and all questions were answered….. I would recommend this dealership for anyone in the market for a great car!
Amazing & Professional Experience!
Amazing & Professional Experience!! I was informed and all questions were answered….. I would recommend this dealership for anyone in the market for a great car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
So far so good, my experience with heritage has come a
So far so good, my experience with heritage has come a long way since years ago, when I swore I'd never deal with them again.
So far so good, my experience with heritage has come a
So far so good, my experience with heritage has come a long way since years ago, when I swore I'd never deal with them again.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Mark goes the extra mile to insure customer satisfaction.
Mark goes the extra mile to insure customer satisfaction. He really listened and leaned in to make sure I understood all of the nuances of the car buying process. And, he's quite personable to boot!
Mark goes the extra mile to insure customer satisfaction.
Mark goes the extra mile to insure customer satisfaction. He really listened and leaned in to make sure I understood all of the nuances of the car buying process. And, he's quite personable to boot!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
