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Antwerpen Mitsubishi

(281 reviews)
Visit Antwerpen Mitsubishi
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 9:00am–2:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2015 consumer dealer award
New (866) 310-2159 (866) 310-2159
Used (866) 327-0655 (866) 327-0655
Service (866) 375-5814 (866) 375-5814

Reviews

(281 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Mitsubishi from DealerRater.

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Happy Customer

Tim and Kenny were friendly and professional and made the buying process easy. Overall the entire dealership staff were very accommodating. I would definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Best experience ever!

My sales person Deborah Yates was awesome. She was very patient with me as I came unprepared to buy. She went above and beyond to help me with my process. He rest of the Liberty Antwerpen Team were very friendly as well. Although, the process of buying a car is lengthy they never seemed impatient. I never knew signing my life away would be such a great experience lol! Thank You Antwerpen Liberty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy First Time Buyer

This was my first time buying a vehicle on my own (no co-signer). Antwerpen beat the price of other dealers with a newer model car with less miles. Tim Winslow was very friendly and stayed in touch with me throughout the entire process. I was a little nervous making the purchase, but the staff helped make the experience smooth. I would definitely recommend Antwerpen Auto World!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

HORRIBLE DEALERSHIP

Antwerpen is by far the absolute worst dealership we have ever dealt with and we have been to our fair share of dealerships! We spent hours there waiting and waiting which was just poor customer service. When it came time for the numbers game this is where it got bad. Salesman, sales manager, and general manager all involved and all were horrific. Finally spoke with the GM thinking it would get better and it was only worse! We were so disrespected by everyone. They could have cared less if we bought the vehicle. Also, they are liars and scammers! They tried to throw in extra fees and warranties without even talking with us but saying that is the final price. They were cocky, arrogant, and had major attitude problems if you questioned anything they were doing. And something funny that happened while we were there was they ended up losing a car and couldnt find it anywhere! I hope someone took it! Maybe if they were a little more professional as a dealership, things like that wouldnt happen! I could go on and on about our horrific experience with them but pretty much I just want to warn anyone to NOT go there. Thankfully we did not give them our service and we will gladly pay a little bit extra for a car at any other dealership!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best service ever

Mr Davis is by far one of the best salesman I ever felt with if your in the randallstown area or any other area and you need a car go see Mr corwin davis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great job

My experience at Antwerpen was great Eric Burke my salesman was very nice & knowledgeable. He made me feel very comfortable & answered all my concerns without pressure. Thanks again Eric, because of Antwerpen will be highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Job

Tim Winslow is the guy to see! He was nice and patient with us while my boyfriend and I looked for a new car!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Deborah Yates, She was one of the best sales rep.

She was very helpfull from the time I got to the dealer until everything was all set and done. Great dealer and sales rep. To deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Salesmen

Mr. Davis was the best salesmen that I ever had in buying at Antwerpen. With his excellent services !!!! Thank to Mr. Davis I am a happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Customer Service!!

I worked with many different sales personnel at this dealership. All of them were very helpful and pleasant to deal with. They seemed to care about our business and make sure that we left happy with the service and the deal we were walking away with. I was followed up on occasionally throughout my car buying process, but did not feel pressured by Antwerpen. I appreciated them staying well past closing time to see this deal through! They made the trade in process a smooth and easy one. Highly recommended - this location especially has a large variety of different vehicles to choose from. Thank you very much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.