Reviews
Big time liars
They are big time liars they told me that my warranty would cover my parts so I took the car in and after getting it inspected they then told me that there's no warranty on the car the manager don was really rude to me
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Jason, Unfortunately, we cannot find any record of you visiting our dealership or corresponding with Don. Please give me a call at (208) 957-5227 so I can learn a little more about your experience and try to make things right. Thanks, —Ty Leuthold, General Manager
Love Love Love
I went in to find a brand new car but Kyle Jones showed me a better option and got me a fantastic are at lower payments. Kyle was very concerned about what I was looking for and found a match for me that fit everything and more of what I wanted (turbo charge and even a sun roof). He was professional and efficient. He ensured that I knew all the ins and outs of my new car and even helped me pair my phone before I left the lot. Kyle was very helpful in making sure that all the items that I was concerned about on the car were taken care of before I left the lot as well. I would highly recommend both Kyle Jones and Larry H. Miller Subaru to anyone looking for a new or high quality used vehicle. Make sure to ask for Kyle Jones!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, Stephanie, and congratulations on your new ride! We'll be sure to pass your appreciation along to Kyle. See you again soon!
Love Love Love
I went to buy a new car and ended up with a 2014 Forester XT and am extremely happy with what I got. The salesman that helped me, Kyle Jones, was very attentive to what I wanted in a vehicle and the price range that I was looking at. He found the perfect vehicle for me and lowered my payments by almost $50 which was fantastic. Kyle Jones was extremely courteous and efficient in handling all my paperwork and getting everything squared away before I left the lot. He even helped me pair my phone to the car! I love Subaru cars as they are extremely dependable and drive forever. Kyle made sure that my new (used) car was 100% before I signed the bottom line. The process was easy and there was no stress at all working with Kyle Jones. If you are looking for a new or new used car go to Larry H. Miller Subaru in Boise Idaho and ask for Kyle Jones. He will make it happen for you!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, Stephanie, and congratulations on your new Forester! See you again soon!
Very Good Experience
We purchased a 2016 Outback 3.6R on 1/15/16 from LHM Subaru. Jeremy Howard was the salesman and he is as low pressure and professional as they come. At first we communicated via email then my wife and I made an appointment for Friday at 6:15PM. After a test drive and asking questions we decided on the purchase. Through out the process everyone at LHM Subaru was very nice and helpful. All in all the entire process took about 1 1/2 hours. Before we went into the finance office I asked Jeremy to let the finance guy know we did not want to buy additional warranty, service plan or anything else that was an extra cost. The cool thing is the finance guy never even tried to sell us extra stuff. We just chatted and signed papers then it was finished. I highly recommend LHM Subaru for their professional approach and fair selling practices.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing Larry H. Miller Subaru Boise. We look forward to serving you again soon. —Ty Leuthold, General Manager
Very Competitive and Low Pressure
We purchased a 2016 Outback on 12-29-15 and our experience was great. I shopped inside and outside of our area to make sure we were getting the best value and I found LM Subaru to be not only very competitive, but also low pressure and very educated. Lynne and Neil helped us and both were fantastic in their product knowledge and help in putting our deal together. We were treated professionally and honestly all the way through the process. A big thank you to Lynne and Neil as well as sales manager Cody!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing Larry H. Miller Subaru Boise— We look forward to serving you again soon. —Ty Leuthold, General Manager
2016 Crosstrek
I had been looking at Crosstreks after almost buying one at this dealership a few years ago. Finally I gave Vinny a call to get things rolling. It took me a while to make a color decision and decide what to do with my current vehicle but once I did, it was the easiest process ever. Now a gorgeous dark grey Crosstrek is sitting in my garage. The only thing that wish was better is the quality of the Subaru paint. The very first trip on Winter roads resulted in a large chip on my hood and several smaller chips. Other than that...perfect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Crosstrek, and thank you for choosing Larry H. Miller Subaru Boise. See you soon!
Best Ever!
Nathan Ivie was friendly, helpful and professional. He allowed us to wander around testing out the feel of the vehicles without crowding us. When we had questions he was right there with answers. He helped us to test drive multiple vehicles so that we could find the right one for us and when it came to the paperwork he made it as painless as possible. Dick Wilson explained all of the aspects of leasing and we feel quite comfortable that this was the best option for us. This team is the best we have ever dealt with and we will return to them for years to come.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review— I'll be sure to pass your appreciation along to Nathan and Dick. We look forward to serving you again soon. —Ty Leuthold, General Manager
Service is phenomenal
This Subaru service department goes out of their way to keep customers happy. Don (manager) interacts with his customers. However, the parts dept. could use some work. They never called me to tell me my parts came in to facilitate my appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for visiting us, and for leaving a review. We look forward to serving you again soon! —Ty Leuthold, General Manager
happy
you made us very happy will do this again in two years jeremy was great to deal with I would do future cars here thank you for all your help
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review— see you soon!
Thank you for your review— see you soon!
Everything about this experience was great!
We thought buying a new car would be very stressful but this turned out to be just the opposite. Larry H. Miller provided us a great salesperson. She was very friendly and went the extra mile to find us the car that fit our needs. The finance manager helped complete the deal in a very efficient and thorough manner. We felt very relaxed during the whole buying process. No pressure, great product, great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, and for choosing Larry H. Miller Subaru Boise. See you soon! ?Ty Leuthold, General Manager
