Reviews
Jay, my service advisor, helped me to decide which
Jay, my service advisor, helped me to decide which service is necessary to perform in an honest fashion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your shoutout to Jay and for reviewing Koons Westminster Toyota! See you next time!
Highly Recommend
I have been dealing with Koons of Westminster since the early 1990s and have always been respectfully treated. I have been pleased with driving Toyotas finding them very reliable vehicles. I like how the dealership stays on top of when the car needs servicing and sends reminders and/or calls. During the pandemic, they arranged to transport the car to the dealership and home again. When I wait at the dealership for the car to be serviced, there is a very comfortable lounge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing, Jan! We appreciate your business and we hope to see you again at Koons Westminster Toyota. Safe travels!
Definitely going to WOW you!!!
Great service. Easy to deal with. Jay our service representative is great to deal with and the communication is great. It’s nice and very comforting to go there cause they care about the customers and their vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so pleased Jay and the Koons Westminster Toyota team could step in and make sure you had a great experience. Thanks so much for the kudos, Eric!
The service was as always excellent and my service...
The service was as always excellent and my service advisor Jay Badiang is a wonderful person to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear that Jay, and the rest of our team, took care of you! Thank you for stopping by Koons Westminster Toyota. We look forward to seeing you next time. Take care!
We have purchased 2 Toyota Highlanders from Koon's Toyota...
We have purchased 2 Toyota Highlanders from Koon's Toyota of Westminister and have always been impressed with the excellent service we have received. Jay Badiang is an excellent service representative and we consider him to be one of the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being part of the Koons Westminster Toyota family! We are thrilled that you can depend on Jay to keep your vehicle running smoothly and safely. Enjoy your weekend and we will see you at your next visit!
Jay Badiang is an excellent service representative for Koon's Toyota of Westminister. He is the primary reason that we continue to have our vehicle serviced at the dealership.
Very dishonest and unethical! Will not stand behind their...
Very dishonest and unethical! Will not stand behind their word will refuse to talk with you if they feel it’s not their problem, GM very unprofessional as well as his cars sales manager. Plenty of other dealers around don’t waste your time or money with these crooks
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Andrew - It's hard to see this feedback as we expect our guests to be treated with transparent service. I understand that we've lost your business, but we are going to look into what happened here so we can take the appropriate actions. Please reach out if you would like to discuss this further.
I have been in contact many times and was told to seek legal advice from the GM after sending him a email asking him to reach out to me! I was misled lied to and door was slammed in my face! I find it to be very disrespectful and unacceptable how business is done here! If you have a good fix for the problems I have had here you can contact me but I am done reaching out to a place that shows no interest in fixing the problem.
Happy Satisfied Customer
My 19yr old daughter and I walked in the used dealership at Koons Toyota a couple Fridays ago. Received a good deal on a trade in and an even better deal on a gorgeous reliable 2013 Toyota Corolla. We were lucky enough to have a great Salesman Jay B. whom made us feel comfortable in what is typically a stressful situation, he was very professional, helpful and patient during our process. Jeremy V. in finance was very knowledgeable and helpful. We left Toyota feeling like we made the best decision. I will absolutely go back for any and all future auto trade ins and purchases. Jay B. is definitely our car guy for life now !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best ever
My sales person Jay Badigang didn't plays games with me or make empty promises. He said he would his best and he delivered. I was there most of the evening but I left with the car I wanted. I will go back!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review!
Happy
I can say that I am very happy with my purchase from Koons of Westminster. When I talked to the salesman about the vehicle I wanted from another Koons dealer. He was able to find out if they still had it and was able to have it there for me the next day. The process was very smooth. So stop in and ask for Jay.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review Carter!
Great place to buy!
This place has the absolute best service ever. I had no intention on buying a vehicle at the time & I didn't think I would be able to get a loan but within a couple of hours I was driving home in my dream car! Jay in sales & Jason in finance make the buying process so much easier & worry free. These guys are the best! They will make it happen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to hear about your experience at Koons! Congratulations on your new purchase and we hope to see you again in the future!