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Meet Cory Colassard

Cory Colassard headshot
Service Advisor
(8 reviews)

Reviews

They do great work but they don't give you a paper

They do great work but they don't give you a paper receipt anymore. You sign there tablet with your finger and not a stylish pen. I like to keep receipts for records of service. I'll go somewhere where they give you a receipt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mark, we appreciate your feedback and are glad to know you were pleased with our work. We're always looking for ways to improve the customer experience. If you have any other concerns or questions, please feel free to reach out at any time. Thank you, Jennifer Engel - Guest Relations Manager - jennifer.engel@koons.com

I always get the best service at Koons, and the mechanics

I always get the best service at Koons, and the mechanics are very knowledgeable. I would not take my vehicle anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Inacolfelt, we're delighted to hear you always receive top-notch service at Koons Westminster Toyota. Thanks for your loyalty and kind words!

Dealship was clean and comfortable.

Dealship was clean and comfortable. Agent was very helpful, kind, and efficient. Service was fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the great review! We appreciate your business and we hope to see you again at Koons Westminster Toyota. Drive safely!

I had extremely efficient service!

I had extremely efficient service! Was out of service center for regular maintenance in 28 minutes!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thanks for stopping in for service at Koons Westminster Toyota! We are glad it was a quick, five-star experience. Until next time!

Very pleasant, clean with friendly employees.

Very pleasant, clean with friendly employees. The process was efficient and the services were performed efficiently

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the fantastic review! We appreciate the time you took to give us a five-star review. See you at Koons Westminster Toyota next time!

Excellent experience at Koons Toyota Westminster!

Excellent experience at Koons Toyota Westminster!! All salesman staff service department service associates we're very knowledgeable patient and explained everything when purchasing my vehicle from Koons Toyota Westminster, my salesman went above and beyond to help me understand and get the best deal possible on my trade in as well as the finance manager they are excellent to work with! As well as the service department and my service worker who I dealt with on my first time into the service department.all staff All Staff are courteous kind and explained to the fullest detail all my question's every time I have needed service from them , I give them all five stars!! Thank you Koons Toyota of Westminster we appreciate you very much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the great review! We strive to deliver a seamless purchase experience for our guests, and it means a lot to hear that this was reflected in your time working with us. Drive safely in your new vehicle, and we hope to see you back again at Koons Westminster Toyota!

Consumer response

Thank you for the excellent service that you provided for us while we were purchasing our vehicle at your dealership I give you all five stars !!

I didn’t have an appointment and the writer accommodated...

I didn’t have an appointment and the writer accommodated me even though the shop was busy, truly appreciated. Great customer service. Strongly recommend because customer appreciation is important to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Koons Westminster Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

Courteous Service

I personally drive from Montgomery County up to Westminster to get my car serviced. The staff is courteous and the waiting room is very comfortable. The restroom is clean. They even offered to take me to the mall while I waited for the repairs. Cory Colassard was vey polite and concise with the repair work. It is a pleasure to go to this particular location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!