Reviews
No funny price games!!!
Drove over 50 miles to find an affordable pre-owned Tacoma. It was worth the drive!! Desert Toyota offered us top dollar for our trade and a fair price for the truck. No funny price games. We were treated like royalty and received prompt, courteous and professional service!! Par excellence in our book!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding
Outstanding, professional, a dealership and personnel who made it easy and rewarding, explaining all the steps and choices. It is a great place to have this experience. We would go back any time in the future and know it is a place we can recommend unequivocally.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
So good, we will be back in a few weeks!
Kevin McDougal was outstanding and made the buying experience comfortable and easy. The entire team was very helpful in getting the car ready as I was completing paperwork. By the time I was finished the car was ready and waiting to drive, very nice. Based on my experience I will request to work with Kevin when I make my next car purchase for my wife. We're planning to shop for her in the next few weeks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Most hassle free experience I have ever had...
This was the most hassle free experience I have ever had. I was blown away the customer service in every aspect of the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Desert Toyota Service
Terry Normoyle has always been very pleasent, and helpful. The gentleman outside who opened the door for me and had asked me why I was there was very pleasent. This is such a nice way to greet you when you come in for service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very polite and concerned about me as a customer..
Sales person was extremely knowledgeable. He was able to answer all of my questions in detail regarding the new features of the 2015 Camry XLE. And he was very polite and concerned about me as a customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
An excellent experience!
About six weeks ago I bought a 2012 Prius. I was especially pleased with Jorge Martinez, the sales man who answered all my questions and rode with me when I took the Prius out for a test drive. An excellent experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and pleasant like the first time
After our 3 year lease was up, Desert Toyota called my wife and I. We said that we wanted to come back & wanted to work with them again. Just like our previous experience, the dealership was friendly and pleasant. Anthony was incredible and really went out of his way to insure our happiness! I would recommend the dealership to anyone who wants to feel comfortable during their car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
friendly, helpful, courteous
I've been taking my Corolla to Desert Toyota since 2001 (had a 2002 Corolla then). They are always friendly, helpful, courteous. I take my Corolla for service every 6 months (and have done that since my first Corolla). I'm so glad I took my care in for service all those years ago because they took care of everything. Thank goodness for Desert Toyota!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lack of Service
Don’t go to this (lack of) Service Department! I called to schedule an appointment and was told the first weekend appointment available was two weeks out. Made my appointment and arrived expecting my truck to be worked on. My “service adviser” wasn't even there on the day they scheduled me. One of the two “advisers” there was too busy sipping on a soda to help me. The other “adviser” was busy for about 10 minutes and when he finally was available called me up to ask why I was there. I informed him I just needed a new key programmed for my vehicle. His response was they were too busy to do that today. What’s the point to making an appointment with the service department? Very disappointed. I will tell everyone I know how bad this service department is.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
