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Dick Brooks Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)
2023 state dealer award
View 6 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2015 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Brooks Honda from DealerRater.

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Could have worked on helping people like us more you guys the banks set on credit score you all think we couldn't pay for a car but you guy's are worng but its okay you got to do what they say

Could have worked on helping people like us more you guys the banks set on credit score you all think we couldn't pay for a car but you guy's are worng but its okay you got to do what they say

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Easy to deal with - let me purchase the options I wanted rather than “what all of their cars come with” for $1900 at my local Asheville dealer. Definitely worth the drive Everyone was very nice

Easy to deal with - let me purchase the options I wanted rather than “what all of their cars come with” for $1900 at my local Asheville dealer. Definitely worth the drive Everyone was very nice

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeff, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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If I could give this dealership a zero I would. After 18 emails I still don't have availability or price on a Honda Passport. I don't need bail and switch tell me the price and if the car on your internet is in stock. Dont tell me to call or send email # 19.

If I could give this dealership a zero I would. After 18 emails I still don't have availability or price on a Honda Passport. I don't need bail and switch tell me the price and if the car on your internet is in stock. Dont tell me to call or send email # 19.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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I did not like Sharon G at all. My husband did not either. She was too busy sizing us up to see what she could take us for. We went elsewhere.

I did not like Sharon G at all. My husband did not either. She was too busy sizing us up to see what she could take us for. We went elsewhere.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (864) 877-9090 at your earliest convenience and we will do our best to resolve this with you.

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Stopped by dealership after seeing a vehicle I was interested in purchasing. This would turn out to be my 5th purchase over the years from the dealership. My salesperson was amazing, however the finance person was a 1st class jerk! Personal opinion, he lacked in communication, he had a poor attitude and he acted as if he didn?t care to be bothered with me! Most shocking is that the car wasn?t being financed, I cut a check! He seemed disgruntled that I didn?t want to do an irrelevant survey.i spoke to the dealership manager and he offered to pay for a tank of fuel, in which I appreciate the gesture. However my respect or lack there of, can?t be bought!!!!!!!!

Stopped by dealership after seeing a vehicle I was interested in purchasing. This would turn out to be my 5th purchase over the years from the dealership. My salesperson was amazing, however the finance person was a 1st class jerk! Personal opinion, he lacked in communication, he had a poor attitude and he acted as if he didn?t care to be bothered with me! Most shocking is that the car wasn?t being financed, I cut a check! He seemed disgruntled that I didn?t want to do an irrelevant survey.i spoke to the dealership manager and he offered to pay for a tank of fuel, in which I appreciate the gesture. However my respect or lack there of, can?t be bought!!!!!!!!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Asked for an alignment. Then they did the alignment. Then i paid for the alignment. Then I left with a car that had just received a successful alignment.

Asked for an alignment. Then they did the alignment. Then i paid for the alignment. Then I left with a car that had just received a successful alignment.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
3.0
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

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The manager and lady sales associate were extremely helpful. They allowed our son to drive this car for a week free of charge and with no obligation to buy. Also they gave a sizable price drop on the car. Our son was able to buy that car the following week. He and his family are enjoying it.

The manager and lady sales associate were extremely helpful. They allowed our son to drive this car for a week free of charge and with no obligation to buy. Also they gave a sizable price drop on the car. Our son was able to buy that car the following week. He and his family are enjoying it.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Russell, thank you for your kind review; we are happy to pass along your comments to the team here at Dick Brooks Honda Of Greer! We look forward to your next visit! Take care!

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Sales and Finance personnel are excellent. Follow through with repair was fair but repair was well done.

Sales and Finance personnel are excellent. Follow through with repair was fair but repair was well done.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dick Brooks Honda Of Greer! If you have any further questions, please give us a call. We're always happy to help! Take care!

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Simple, sweet quick. I had no issues buying a vehicle and they even got me a lower rate! I appreciate all the staff and their honesty!

Simple, sweet quick. I had no issues buying a vehicle and they even got me a lower rate! I appreciate all the staff and their honesty!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gino, we are so happy to read such a great review about Dick Brooks Honda Of Greer! We look forward to your next visit! Take care!

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Bought a new 2019 Honda CRV from them in December 2019 and at that time the company would bend over backwards to take care of their customers. Fast forward to March 2021 and Dick Brooks Honda of Greer could careless about their customers. Drove 1 hour to their express service and was turned away. Will not be doing business with them again. Not only did they lose my business but have lost my sister in law who has bought 3 new Honda’s from them. This is not the same customers friendly business they used to be. Buyer beware!

Bought a new 2019 Honda CRV from them in December 2019 and at that time the company would bend over backwards to take care of their customers. Fast forward to March 2021 and Dick Brooks Honda of Greer could careless about their customers. Drove 1 hour to their express service and was turned away. Will not be doing business with them again. Not only did they lose my business but have lost my sister in law who has bought 3 new Honda’s from them. This is not the same customers friendly business they used to be. Buyer beware!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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