Reviews
Easy buying experience
When I need a new vehicle this is the first place I stop. It's always a seamless experience. It took a total of 2 hours, from the test drive until I drove off the lot.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi - Heritage Toyota Catonsville would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.
Excellent Service
Worked with Calvin on putting a package together to fit my budget and what I wanted. Very knowledgeable on product and we came to a great deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your complimentary feedback of Heritage Toyota Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!
Thank you for your complimentary feedback of Heritage Toyota Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!
New car
Great salesmen and great service, so happy about my car it was the exact one wanted for my price. I left in great time. Perfect
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to review us! Heritage Toyota Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.
Best car buying experience
I bought my Toyota Highlander at this dealership. Michael Trebbe is owesome dealer. He was knowledgeable about the car I wanted to buy and explained everything exellently. He was pleasant to talk too and my buying experience was smooth and I enjoyed the whole process. I am glad I met him and I am enjoying my car now.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi - Heritage Toyota Catonsville would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.
One of my best buying experiences ever !!
Jerry sales manager & Tori sales associate could not have been any better to deal with, i would surely recommend them to anyone interested in buying a new Toyota. The best buying experience ever . Thanks much John Hocker
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Toyota! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again John and have a great day.
reliable
He is dependable and reliable. Great customer service. Will work you through the process and explain every detail. I felt comfortable with him. Wonderful job done! They're both have great quality.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello. Heritage Toyota Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Austin, Bong, and the team! Thank you again for your review.
Austin Powers level of professionalism is outstanding.
He demonstrated the necessary skills that could attract more customers to the dealership shop. He's friendly and accomodating. He always make sure his customer is satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greetings! Thank you for stopping by Heritage Toyota Catonsville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!
Outstanding Service Advisor
I'm writing to inform you of and outstanding Service Advisor Jordan Bogle. He is an extremely valuable service Advisor. Jordan works for his customers. He is honest, and knowledgeable over a very wide range fields at Heritage Toyota in Catonsville. The experience is invaluable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Greetings Owens! Thank you for stopping by Heritage Toyota Catonsville. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!
Best Experience Ever
I've never had the kind of memorable and outstanding experience at a car dealership until I went to Heritage Toyota Catonsville and was fortunate to meet James Akinola. Can't believe I can ever meet a man that actually listen to a woman without trying to take advantage of them. James Akinola did. I bought my Highlander from him and will recommend him to anyone that's in the market for a new or preowned vehicle. He is a Superstar.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi - Heritage Toyota Catonsville would like to congratulate you on your new Toyota Highlander! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.
Top of the list service
Austin powers is the man !!! As a consumers he treated me well and put me in a vehicle which I can afford Thank you Mr prowers !!! You made it possible for me to walk away sayin yeah Toyota !!! Thank you Brother!!! My God continue to bless you and show you favor!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello. Heritage Toyota Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Austin and the team! Thank you again for your review.