Skip to main content

Heritage Toyota Catonsville

(1,970 reviews)
Visit Heritage Toyota Catonsville
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award 2021 state dealer award
2022 consumer dealer award 2021 consumer dealer award
New (888) 498-7488 (888) 498-7488
Used (888) 498-8386 (888) 498-8386
Service (888) 281-7294 (888) 281-7294

Reviews

(1,970 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Toyota Catonsville from DealerRater.

Want to share your experience with this dealership?

Write a review

I feel that I am getting a true and honest accounting and...

I feel that I am getting a true and honest accounting and information of what the circumstances are with purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

Honest, Straight to the point no BS, purchased three...

Honest, Straight to the point no BS, purchased three vehicles with James! Return customer! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! We hope you continue to choose us for all your automotive needs! Take care!

Mr James. Is one of the best he help me out and look for...

Mr James. Is one of the best he help me out and look for my dream car, exactly what I needed. I would recommend Mr JAMES to anyone who is looking to purchase a vehicle, He make sure I was satisfied and comfortable with the car, his reliable, honest, straightforward man with pure heart.. thanks to the dealership too. Their also make a good teams work when everyone work together as a team it makes work easier and fast. Thank you Mr James

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

Mr.Calvin Parnell Sr. ,was an exceptional salesman. Our...

Mr.Calvin Parnell Sr. ,was an exceptional salesman. Our time spent with him was very pleasurable, as well as memorable. He put our time at ease, great customer interaction, good sense of humor. Must I say he was very well educated on car facts in general , which helped us make our decision in no time. Keep up the Great work Mr.Parnell ! You have very much exceeded our expectations. Thank You again . Incase that very familiar question presents itself , the answer is without a doubt YES I will refer people to him. Lol Happy Holidays to you Mr.Calvin Parnell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

Queen was very professional and friendly. She was prompt...

Queen was very professional and friendly. She was prompt and ready for my appointment and she even called to follow up after my purchase. I would recommend her to anyone looking to buy a vehicle. Thanks Queen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

Calvin Parnell is a great Salesman. Honest, Professional,...

Calvin Parnell is a great Salesman. Honest, Professional, Courteous. I would choose him every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

Hassle free shopping. Alexis helped us in choosing the...

Hassle free shopping. Alexis helped us in choosing the right vehicle and packages. Will recommend him and the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

Outstanding service provided by Malik

I can’t put in words how good and professionally Malik took care of us. He is the man to see if you ever need a car or just need help. He goes above and beyond his capacities to make sure you are satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jo-ellen, thank you so much for your feedback! Malik will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

The best place to purchase a vehicle

Malik did an excellent job finding the right car that we wanted ASAP, with the right price. Thank you Heritage we loved the car buying experience here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Matt, thank you so much for your feedback! Malik will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Great experience at Heritage Toyota Catonsville

We have always had great experiences at Heritage. This is the second car we are buying with Tyler Day. He is knowledgeable and so personable! Five stars!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!