Reviews
I would recommend Heritage Chrysler, Dodge, Jeep, Ram of...
I would recommend Heritage Chrysler, Dodge, Jeep, Ram of Parkville. Their sales team is very honest and focused on the customer. They're accommodating and not pushy like many dealers I've been to. They genuinely want to do what's best for you... not themselves. Overall, I had an extremely positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Financing complete by Kristin before I came in to look...
Financing complete by Kristin before I came in to look for a new car. Nancy actually sold me the car and she was terrific! Everything went smooth as planned!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Gabe was excellent, helping us the right car,...
Gabe was excellent, helping us the right car, undertanding and kind. Very good salesman. Mr. Smith was very professional, and handled all paper work with ease.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased my new Jeep from Heritage after doing...
I purchased my new Jeep from Heritage after doing extensive research on line and dealing with a few other dealers. Even though there are other dealerships that are much closer to my home and work, I would highly recommend taking the drive to Heritage and Jeff. From my test drive through driving off the lot, they were professional and easy to deal with. I will continue to do business with them through my maintenance as well as any new car purchases. Great Job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall great experience. I loved talking with everyone...
Overall great experience. I loved talking with everyone in there. My first new car buying experience. They were very patient and knew what they were doing. Competitive pricing and a willingness to work with me. I would return and reccommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My wife and i had a very pleasant new car buying...
My wife and i had a very pleasant new car buying experience at Heritage Chrysler in Parkville. Our sales rep, Nancy Fawzy, was very knowlegeable of her product (Town and Country) and was able to answer all of our questions immediately. Nancy was very friendly and was very helpful by taking the time to show us various buying options and payment plans, so that we could leave Heritage with a new 2012 Town and Country that we wanted. John Smart was helpful at the beginning of the sales process by answering my email questions online and walking me through the credit application process,etc so that by the time my wife and i visited Nancy, our buying processing time was greatly reduced. We got an excellent price and payment plan for our new car and will recommend Heritage Chrysler of Parkville and Nancy to all of our relatives and friends as an honest and customer friendly business. Keith Frost
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional and easy way to purchase a car. I...
Very professional and easy way to purchase a car. I appreciate the way I was treated and the respect that I was shown. A great price was presented the first time on the exact vehicle that I came in to buy. Nancy and the Sales Manager were outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the moment we walked into the showroom, Shawn was...
From the moment we walked into the showroom, Shawn was friendly & knowledgable. We never felt pressured. We made our purchase the night before Thanksgiving & It was getting late but Shawn never mentioned the fact that we were asking so many questions and it was near closing time. My husband & I are happy with our Liberty and would do it all over again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shawn and all of the others were great to work with. They...
Shawn and all of the others were great to work with. They were friendly and upfront, which I like. Shawn answered all of my phone calls and questions promptly and honestly. They were great, so great that I will probably return to them when my lease is up to purchase my next Jeep! =) Which, by the way, I LOVE!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When I came in I was fully prepared to purchase a used...
When I came in I was fully prepared to purchase a used vehicle, but after the top notch job that was done I was able to leave with a 2012 Chrysler 200! I'm still pinching myself to make sure I'm not dreaming. This had to have been the best experience I have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
