Reviews
My 100k car service was great and on time.
My 100k car service was great and on time. Kristofer is a wonderful customer service agent and kept me up to speed on the progress of my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We're thrilled to hear that Kristofer provided you with excellent service and that your 100k service was completed on time. We appreciate your business and look forward to serving you again in the future.
Great service, didn’t have to wait as long as I expected.
Great service, didn’t have to wait as long as I expected. Jamie was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had a positive experience with Jamie. We appreciate your business and look forward to serving you again in the future.
Had an appointment for 11:15 didn’t get my car until
Had an appointment for 11:15 didn’t get my car until 4:30. How long does an oil change take? Overall they do excellent work! I wouldn’t go anyplace else
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We apologize for the extended wait time during your recent service visit. We understand that this was inconvenient, and we will investigate the cause of the delay to prevent similar issues in the future. We appreciate your patience and understanding. Your satisfaction is important to us, and we will strive to improve our service efficiency. Thank you for your continued business.
Clean, thorough.
Clean, thorough. Text tracking of service very poor. Text messages informed of potential ssfety issues requiring immediate attention. Jaime helped with one of those major repair decisions and explained options available to me for the repair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate you bringing the issue with text tracking to our attention. We will investigate this matter to improve our communication with customers. We're glad that Jamie was able to assist you with the major repair decision. Your satisfaction is our top priority, and we strive to provide clear and helpful information to all our customers. Thank you for your continued business. We look forward to serving you again in the future.
Go elsewhere.
Go elsewhere. Bait and switch tactics? Jerry's "Internet price" was $40,121. Went to the dealer and they said ohhhh nooo. That is for local customers only. Hmmmm. Is it Internet pricing or local only customers???? Or just to get you in there ...... I believe Jon was the sales person. Not recommended either.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We apologize for any inconvenience or frustration you experienced during your recent visit to our dealership. We understand that the pricing discrepancy was disappointing. We take your feedback seriously and will investigate this matter to ensure that our pricing practices are transparent and fair. We strive to provide accurate and up-to-date pricing information to all our customers. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.
Service was ok , maintenance light reset .
Service was ok , maintenance light reset . Staff were friendly and respectful. . I. I’ll always come back for service
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad you had a great experience at Jerry's Toyota !
Jerrys good and servise adviser jennifer was the best.
Jerrys good and servise adviser jennifer was the best. Very cooperative Listen and get the job done you come for 👍👍👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your service experience with Jennifer, we appreciate your business!
I was so very nervous to say the least.
I was so very nervous to say the least. I took my year old car in for service because the check engine light came on and I worked with Jamie she was amazing she made me feel calm and explained everything to me in detail and in way I would understand it. She communicated with me very well. She even went as far as to carry to heavy car seats and tv out my car to help me put it in the loner car. The young man who helped me with the loner car was nothing short of amazing he made the process easy he was very patient with me as I examined the vehicle for dents and scratches. Everyone was friendly and polite. Even Keith checked up on me. Thanks Jerry’s I appreciate your help. Oh but there was one lady at the very end who was not so nice. But the young man who checks you in and pulls your car up made up for that. Jamie thank you for all your help your customer service is just one of the reasons I will always go to Jerry’s.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad to hear that Jamie and the rest of our team were able to make your service experience a positive one. It's wonderful to know that Jamie's expertise and kindness made you feel comfortable and informed. We're committed to providing exceptional customer service, and we'll be sure to share your positive feedback with Jamie and the team. We appreciate your business and look forward to serving you again in the future.
Came in planning to buy used to keep within my budget,
Came in planning to buy used to keep within my budget, but after talking things through with Johnathan—who I can’t recommend enough—I left with a whole new outlook. From the start, he broke down how the current used car market is a bit unstable and, after thinking it over, I opted for a 2025 Camry SE instead. I’m usually not into hybrid or electric vehicles, but Johnathan really took the time to understand my concerns, patiently addressing each one. He even took me over to the showroom to give me a solid look and feel of the car. Once he’d handled all my objections and cleared up any doubts I had about hybrids, he wasted no time setting up a test drive. I got to drive both the AWD and FWD models, and in the end, the AWD just felt right. I wasn’t crazy about the color of the first one I tried, but Johnathan mentioned they had another in a darker color. He ended up picking out an Underground Grey 2025 Camry SE that was exactly what I wanted. Johnathan was also flexible with the pricing, working with me until we got to a point where I was really comfortable with. Overall, the experience was Exceptional. I highly recommend this dealership for its positive atmosphere and respectful staff. And if you come here, ask for Johnathan, he’s the man.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that Johnathan provided such an exceptional experience! It's wonderful to know that he was able to address your concerns, guide you through the car-buying process, and ultimately help you find the perfect vehicle. We're proud to have such dedicated and knowledgeable team members. Thank you for choosing Jerry's Toyota and for sharing your positive experience. We hope you enjoy your new 2025 Camry SE!
I always have a great fantastic pleasurable experience at
I always have a great fantastic pleasurable experience at Jerry’s Toyota The service is first class
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Jerry's Toyota. Our team strives to provide top-notch service, and it's always rewarding to know that our efforts are appreciated. We look forward to serving you again in the future!