Reviews
Excellent service and excellent customer service and
Excellent service and excellent customer service and knowledgeable staff. Technician is very nice and accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had an excellent experience with our knowledgeable team at Koons Annapolis Toyota. Thank you for highlighting the accommodating service from our technician! We look forward to assisting you again in the future.
I have been a Koons Toyota customer since 1985.
I have been a Koons Toyota customer since 1985. The service department has done all maintenance over the years. I had service done last week and Kevin Adams was professional and explained all that needed to be done. I won’t go anywhere else.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty to Koons Annapolis Toyota since 1985! We're delighted to hear that Kevin Adams provided professional service and clear explanations during your recent visit. We look forward to continuing our relationship with you in the future!
I had a wonderful service at Coons Toyota and Annapolis.
I had a wonderful service at Coons Toyota and Annapolis. I pulled in some greeting me right away and I went into the waiting room was able to read a few chapters of my book they sent text messages updating me on the process of my service upgrade and before I knew it, my car was ready. I pulled out and everything was good as new. I’m very happy with the service that they provide provided
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear about your positive experience at Koons Annapolis Toyota! It's great that our team kept you updated and made the service process smooth. Thank you for choosing us, and we look forward to serving you again in the future!
Been buying my cars from there since 2010 servicing them
Been buying my cars from there since 2010 servicing them very good car dealership if I decide to buy another car, will get it from them thank you
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sandra, it's great to know you've been with us since 2010 at Koons Annapolis Toyota! We appreciate your loyalty and look forward to helping you with any future car purchases.
Koons is the greatest
I have been going to Koons Toyota for my cars and service for over 30 years. When they renovated the service building some years ago, they also put in top-notch service policies. Everyone I have dealt with over the past five or six years has been extremely polite, helpful, and very concerned for my satisfaction. And every job I have needed to have done has been perfect. And I love the waiting area, which is very comfortable, has free WiFi, and provides coffee and doughnuts. Great place!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your glowing feedback makes our day! Thank you for choosing Koons Annapolis Toyota for the past 30 years, your loyalty means the world to us. We look forward to seeing you next time!