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Jeff Wyler Eastgate Auto Mall

(4,314 reviews)
Visit Jeff Wyler Eastgate Auto Mall
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:30am–12:00am
Sunday 12:00pm–5:00pm Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-7315 (833) 241-7315
Used (513) 812-4369 (513) 812-4369
Service (877) 648-4886 (877) 648-4886

Reviews

(4,314 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Eastgate Auto Mall from DealerRater.

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Jake Shepherd is a great asset to Jeff Wyler Chevrolet!...

Jake Shepherd is a great asset to Jeff Wyler Chevrolet! He was very pleasant to deal with & he actually made buying my new car a pleasant experience. I will recommend Jake "junior" to all my friends & family! Jeff Wyler is lucky to have such a great employee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about Jake and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

Jeff Wyler Nissan Rocks!

New Nissan facilities are very nice! Guys in Parts and Service bay very efficient and friendly! 10 dollar oil changes for life and friendly peeps!! Another great experience Jeff Wyler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the compliments about our facilities and parts service departments. Please let us know if we can be of any help in the future.

We were very pleased with the dealership, and very happy...

We were very pleased with the dealership, and very happy with our salesperson , Troy McHenry. He answered any questions we had about the equinox. This is a very friendly place. No pressure . Will highly recommend Jeff Wyler Eastgate Automall to family and friends. Thanks again Troy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about Troy and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

Jeff Wyler Jeep had an excellent selection of new 2014...

Jeff Wyler Jeep had an excellent selection of new 2014 Jeeps to choose from and we had an excellent experience with the sales staff, specifically Zach Andersen. After visiting Kings Jeep, where the experience left much to be desired, we returned to Jeff Wyler where we purchased our new Jeep the day after our initial visit. Zach was incredibly knowledgable about the Jeep inventory, vehicle trim lines, and technology. We highly recommend him. The sales staff gave us a fair value on our trade and the negotiation process was easy. Upon purchasing our new Jeep, Zach gave a thorough walk through of the features and technology in the vehicle and we left with no questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about Zach and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

Buying experience at Jeff Wylers Eastgate Automall

We were very pleased with the dealership, and very happy with our salesperson , Troy McHenry. He answered any questions we had about the equinox. This is a very friendly place. No pressure . Will highly recommend Jeff Wyler Eastgate Automall to family and friends. Thanks again Troy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the compliments about Troy and the dealership. Please enjoy your new Chevy and let us know if we can be of any help in the future.

Clean facility, knowledgable staff!

We were very impressed with the help we got from Ronnie M while determining whether we should purchase our Sorento. He was extremely knowledgable about all of the features & really went to bat for us in our negotiations. There was no pressure; he was professional and a pleasure to work with. We are extremely pleased with our Kia & would not hesitate to purchase a vehicle from him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the compliments about Ronnie and the dealership. Please enjoy your new Kia.

Service was very good except for one item that upset me....

Service was very good except for one item that upset me. Our car was put on the front lot with the keys in the ignition. Not very good! Thanks, your customer

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for giving us the chance to help you. Sorry about the keys being in the vehicle, we will try to make sure that doesn't happen again. Please let us know if we can be of any help in the future.

We were very impressed with the help we got from Ronnie...

We were very impressed with the help we got from Ronnie while determining whether we should purchase our Sorento. He was extremely knowledgable about all of the features & really went to bat for us in our negotiations. There was no pressure; he was professional and a pleasure to work with. We are extremely pleased with our Kia & would not hesitate to purchase a vehicle from him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about Ronnie and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

Great service, no hassle.

After being jerked around at another jeep dealership, after a couple of calls to Chris at Wyler we received a fantastic deal with no haggling or strings attached. Once we arrived at the dealership to finalize everything, the deal was better than advertised and Chris and the staff were extremely helpful and courteous. I would definitely buy here again and when our lease is up on this Jeep, I plan too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words about Chris and your great experience with us. Please enjoy your new Jeep and let us know if we can be of any help in the future.

Very Satisfied

I had a really good experience with Wyler. Larry and Brent made the process pretty painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the compliments about Larry, Brent and the dealership. Please enjoy your new vehicle.