Reviews
It is a pleasure to bring my car there.
It is a pleasure to bring my car there. They know exactly what they are doing even though it took 4 days to figure out what the problem was. It got fixed! Keep up the good work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your patience and kind words at Ed Morse Sawgrass Auto Mall! We're glad we could get your car fixed and appreciate your trust in our team. Ed Morse Corporate Offices
Will never ever buy a car from here again.
Will never ever buy a car from here again. Service director Bob Viccica is full of it. Brand new car i purchased (2022) then transmission failed . Said they would REIMBURSE then they were like sike . Never ever again
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re truly sorry to hear about your experience and understand how frustrating this must have been. Your trust is important to us, and we regret that we didn’t meet your expectations. We hope to have another opportunity to earn your business. Should you wish to discuss this further, please do not hesitate to reach out to our General Manager, Chris Atkins, via email at ChrisAtkins@edmorse.com. Ed Morse Corporate Offices
Leasing my new car was great experience, I have only
Leasing my new car was great experience, I have only positive things to say about the staff. Financing part was a breeze, so much faster than expected. The staff were all friendly, knowledgeable and not at all pushy. I will definitely recommend to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're so glad to hear you had a great experience at Ed Morse Sawgrass Auto Mall. Ed Morse Corporate Offices.
I was referred to Natai Benso by a friend.
I was referred to Natai Benso by a friend. He worked extremely hard to get the deal done. He was honest and did a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're so glad to hear you had a great experience at Ed Morse Sawgrass Auto Mall. Ed Morse Corporate Offices.
My Disappointing Experience with Ed Morse Sawgrass
My Disappointing Experience with Ed Morse Sawgrass Cadillac I recently visited Ed Morse Sawgrass Cadillac to inquire about a vehicle I found on their website. The car was advertised at a seemingly fair price, aligning with the Manufacturer’s Suggested Retail Price (MSRP). However, upon speaking with the dealership, I was shocked to learn they intended to charge me over $30,000 above the MSRP. This is blatant false advertising and a disappointing tactic to lure customers into their showroom. The price discrepancy was not disclosed on the website, leaving me feeling misled and frustrated. As someone who values transparency and honesty in business, this experience has left a negative impression. I would caution potential customers to verify all details before visiting this dealership. Trust is a key factor in making such significant purchases, and sadly, my experience here lacked that. I hope Ed Morse Sawgrass Cadillac reevaluates their practices to ensure a fair and honest experience for future customers.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We regret to hear about your experience and apologize for any frustration caused by the pricing discrepancy. Providing clear and accurate information is important to us, and we regret that this was not your experience. Your feedback will help us review our practices and make necessary improvements. Please reach out to our General Sales Manager, Adam Friedman, via email at AdamFriedman@edmorse.com so we can address your concerns and work towards a resolution. Ed Morse Corporate Offices
Eddie is a tried and true car sales manager.
Eddie is a tried and true car sales manager. He works with you to deliver a car that meets your expectation and budget. Eddie is straight with you, no surprises.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're thrilled to hear that Eddie and out team was able to assist you in finding the perfect car that meets both your expectations and budget at Ed Morse Sawgrass Auto Mall. Ed Morse Corporate Offices
Did all my negotiations with the Internet Sales Team, of
Did all my negotiations with the Internet Sales Team, of course it's a back and forth, there main concern is to get you into the dealership. We aggred on an out the door price and met with Sales Associates Justin Smith to appraise the trade in and do the paperwork. It all went pretty smoothly, got there at 10:45Am and was out by 1PM (I did not finance). No hidden surprises, and that's what I greatly appreciate.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Ed Morse Sawgrass Auto Mall and appreciating our transparent process. We're glad your experience was smooth. Ed Morse Corporate Offices
Did all my negotiations with the Internet Sales Team, of
Did all my negotiations with the Internet Sales Team, of course it's a back and forth, there main concern is to get you into the dealwership. We aggred on an out the door price and met with Sales Associates Justin Smith to appraise the trade in and do the paperwork. It all went pretty smoothly, got there at 10:45Am and was out by 1PM (I did not finance). No hidden surprises, and that's what I greatly appreciate.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your detailed feedback! We're glad to hear that your experience with our Internet Sales Team and Justin Smith went smoothly and that you appreciated the transparency throughout the process at Ed Morse Sawgrass Auto Mall. Ed Morse Corporate Offices
Nitai was very helpful and friendly, making this the best
Nitai was very helpful and friendly, making this the best car buying experience I’ve had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear that Nitai made your car-buying experience the best one yet! Thank you for sharing your feedback at Ed Morse Sawgrass Auto Mall, and we look forward to serving you again! Ed Morse Corporate Offices
Este junto con el denis hernandez me engañaron.
Este junto con el denis hernandez me engañaron.tengan cuidado.que los estafan.revisen bien los que le dicen.son unos ladrones
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Lamentamos que su experiencia no refleje nuestro enfoque en la transparencia y la satisfacción del cliente. Esperamos tener otra oportunidad de ganar su negocio. Si desea conversar más, no dude en comunicarse con nuestro Gerente General de Ventas, Adam Friedman, por correo electrónico a AdamFriedman@edmorse.com. Oficinas corporativas de Ed Morse.