Reviews
Bernie at Kundert is Awesome
I’m a repeat customer of Kundert Volvo, a decade ago they serviced my S60 T5 when living in Jersey City. My wife and I were in the car market looking for over a month during the car shortages (chip shortages) in February 2022. We are both above average in height, I’m 6’5”. We like the S90, but then the salesman Bernie, said why don’t you take a look at the award winning XC90. The car was the gorgeous Denim Blue with a dog & kid proof charcoal interior. It was a 2022 car, which were very difficult to find. The base stereo sounded excellent, driving and handling were crisp and responsive. We realized this was going to be our family car for the next decade, so we worked with Bernie and his finance guy to add an additional 5 year extended Volvo backed warranty. We ended up paying cash for the vehicle, even though they found us 1.8% competitive financing. I literally drove over to my bank to get a certified check, meanwhile Bernie had his team prep the car, and put on temp tags, assisted with the insurance binding, and I was able to drive the beautiful 2022 XC90 T6 home that same day with no price gouging above MSRP like so many unscrupulous dealers. In just under two weeks, Bernie calls me up, and says my plates were in. He takes me into his parts department, and helps me pick out beautiful silver license plate frames, give me a free bottle of touch up paint, and hooked me is with a nice discount on a matching Volvo roof rails. I couldn’t be more pleased with the excellent service and attention we received. If I had any questions, he either called me back right away or emailed or texted answers. Such an easy transaction with a quality dealer, which has earned my loyalty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Andrew, thank you for taking the time to share your experience working with Bernie at Kundert Volvo! We're so happy that he took such excellent care of you and you took home a new 2022 XC90 T6! We know you'll love the vehicle, and look forward to having you as a customer for life!
Good Experience
Great service, fast and on time. They even showed me how to turn off the parking service which is preventing me from me from backing
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your 5-stars! We're so happy that our team earned your high rating! See you next time at Kundert Volvo!
I'm very happy with the service I got I must say Chris...
I'm very happy with the service I got I must say Chris Cruz is a awesome guy he did everything to accommodate me he seems very professional and seems to me he does great job there
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback - Chris & the team will be happy to hear it! We appreciate your business and hope to see you again next time here at Kundert Volvo!
Customer service
This is one of the best car dealer as customer service.Their car service is always on point. I will be a future customer . Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Giuseppe, thank you for considering our team the best! We hope to have you as a customer for life! We look forward to seeing you next time at Kundert Volvo!
Very friendly excellent job helpful keep up the good work
Very friendly excellent job helpful keep up the good work I recommend this dealer to everyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Fadia! We look forward to seeing you next time at Kundert Volvo!
The usual good job from Bernie at Kundert Volvo.
I have bought three cars from Bernie at Kundert Volvo. Great experience. He answered all my questions. No hard sell. The car sells itself. I am very happy with this dealership Dave
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dave, thank you for sharing your experience working with Bernie and our team at Kundert Volvo! We look forward to seeing you at your first service appointment!
Stay away They are price Gouging to a very high degree -...
Stay away They are price Gouging to a very high degree - wont even honor their own ad for a car purchase. We should all remember these unscrupulous dealers when this is over..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, Unfortunately, there have been some misunderstandings. We will definitely honor any ad that we post for the specific vehicle in the ad. If you would like to discuss this further please feel free to call me directly at 201-288-8984 ext 122 by name is Billy Kundert Jr. This review is very disheartening because you are correct about these times and there are many dealers taking advantage of the situation and we are definitely not one of them. We as a dealership, with our customers in mind, decided to not charge over MSRP for any new vehicle where most dealers are charging thousands of dollars over MSRP and in some cases 10's of thousands over MSRP as that is what the market is depicting. Other dealers are adding additional mandatory fees and upgrades to vehicles which we also are not. That is what you and other customers should be posting about. So your claim of price gouging is just very far from the truth and I would even argue we are one of the most transparent and customer-friendly dealers. We are an independent family-owned dealership that has been around for over 70 years and we have made it this long mainly because of our honesty and transparency with our customers. Again, I will be more than happy to discuss any issue you have further if you would like to. If you did not want to move forward with a Volvo or discuss any issue you came across if you could at least please take down this review as it is completely untrue. Thank you for your help. Drive Safe, Billy Kundert Jr.
Brought our XC60 in for a 40,000 mile work—up. The...
Brought our XC60 in for a 40,000 mile work—up. The waiting area was in the process of reflooring, and I was kindly warned that seating would be limited and it might be noisy. I was offered a ride to wait in a shopping area or restaurant, but declined. Can’t wait to see the spanking new room, but the accommodations were comfortable as they were. Made it through the newspaper and finished a novel in complete comfort, with staff checking periodically to make sure that remained the case. As for the main event, the car’s servicing was impeccable, and the car almost unrecognizable following a thorough wash and vacuum!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience, Bruce! We appreciate you trusting the Kundert Volvo team with your XC60 and are happy to hear you enjoyed your time at our dealership. Thanks again for the kind review and please don't hesitate to reach out if we can be of service again in the future!
I was involved in a very bad car accident with a kia...
I was involved in a very bad car accident with a kia forte gt. The car almost killed me. I picked up my phone and called kundert volvo. And was introduced to such an amazing staff. Kundert volvo listened to all my concerns and picked out the car for me. I felt like I was family when I left. I purchased an extremely safe car and was taught how to use it. Erin, Billy and Sam made this process seemless. I will definitely be back for any of my volvo concers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review! We're so sorry you had to go through such a scary experience, but are happy that our team was able to find you a safe new vehicle. Thanks for trusting Kundert Volvo with your business and please don't hesitate to reach out if there's anything else we can do for you!
Bernie was so helpful when we were looking for an XC 40....
Bernie was so helpful when we were looking for an XC 40. Great service - nice man.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind comments - Bernie will be happy to hear them! We appreciate you visiting us here at Kundert Volvo and hope we can be of service to you again in the future!
