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Kundert Volvo

(1,292 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday Closed 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 848-1171 (888) 848-1171
Used (888) 578-3622 (888) 578-3622
Service (833) 392-4533 (833) 392-4533

Reviews

(1,292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kundert Volvo from DealerRater.

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Excellent Experience

Always professional and helpful! I wouldn’t buy a car from anyone else! This is the fourth car I’ve purchased here, and I couldn’t be happier. Dealing with Billy and Jarlton is always a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Eileen, we are so proud to hear that you had such a fantastic time working with Billy and Jarlton! It's such a joy to hear that our team at Kundert Volvo has your loyalty!

This was my fourth time buying a car here and I wouldn’t...

This was my fourth time buying a car here and I wouldn’t buy a car anywhere else! I’m always treated like family and they are always there when I need anything. I highly recommend. Especially Jarlton, who is wonderful to deal with in sales!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

This is what we love to hear, Eileen! We're ecstatic that our team has provided you with excellent service in the past! Karlton enjoyed working with you recently! -Kundert Volvo

The service was wonderful as usual. It was very...

The service was wonderful as usual. It was very professional. I highly recommend Kundera Volvo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for being a Kundert Volvo customer! We're grateful for your business and look forward to your next visit!

Consumer response

Service was great

Micheal senior is a true pro that knows his stuff and...

Micheal senior is a true pro that knows his stuff and makes the bringing car to shop a wonderful experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for leaving your five-star review for Michael and the Kundert Volvo team! We're glad you had a great visit, Victor!

I was looking to buy/lease my first car ever. The first...

I was looking to buy/lease my first car ever. The first day me and my wife went out looking in nyc we came back very discouraged with our experiences. After doing some research it sounded like this was the worst time to be doing all of this. Because of need and necessity we decided to continue looking but I will say we werent hopefully. We ultimately found a car at Kundert on their website and emailed with Yasmeen. She was super helpful and responsive and so one day when we were in the area we decided to stop in and just see if we could see XC60s and test drive them. Yasmeen quickly got us to Bernie and what a blessing that was. Bernie was an amazing person to work with. He wasnt pushy at all and gave us all the facts we were looking for. He found us multiple cars to look at and test drive and broke down different options to lease each one. He never once made us feel uncomfortable about asking all the questions we had nor did he try and push us into anything we didnt feel was right. It seemed like his only goal was to get us into a car we wanted and that we felt comfortable with. When we were ready to go ahead and lease a car we found out that the car we were talking about was actually already signed up for. My wife and I were discouraged but Bernie took action and found us a couple more cars that fit what we were looking for and that would fit the deal we had already agreed on. The car we decided on wasnt ready on the day but Bernie had us put a little money down that was refundable and said for us to come back when it would be take a look and decide then. Wasnt pushing us to sign any lease right there. He was great at communicating the entire time with us as well. When we finally went in he had everything set up ready to go. We had the apps we needed and all the paperwork was pretty much ready to sign. He also makes great videos that you can send to your family and friends about the car you just got. We finally meet with Brad and getting in and out of his office was a breeze. Everything you read on the internet about finance office makes it seem like it will be a big battle and they will try and be sneaky on every level. Ill say that Brad wasnt pushy at all. He answered all of our questions and gave us all the paper work we wanted. He didnt seem to hide anything from us and was just read to give us the deal we agreed on without pushing random extras. Overall I will say this experience was more then what we could have hoped for and by far the best one we had in all of the dealerships we were looking at. I would recommend Bernie, Yasmeen, and Brad to anyone who is looking for a car especially in the market we are in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Your recommendation means the world to us! Bernie, Yasmeen, and Brad enjoyed working with you every step of the way! We know it wasn't easy, but we're happy that our team at Kundert Volvo got it done!

Family owned business that truly cares about their...

Family owned business that truly cares about their customers. The service experience is always great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a part of the Kundert Volvo family! We appreciate your support and look forward to your next visit!

Easiest process ever!Bernie tracked down the car I...

Easiest process ever! Bernie tracked down the car I wanted and explained some fun add ons. Took the time to walk thru all of the features when the car came in. Just a pleasure to work with. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

It was our pleasure to serve you, Candice! Thank you for the wonderful feedback about your experience with Bernie. We appreciate your business and hope to see you again next time here at Kundert Volvo!

I took my 2018 Volvo XC60 in for service today. All...

I took my 2018 Volvo XC60 in for service today. All services were completed under 2hours. Excellent customer service from Christopher Cruz + staff. I highly recommend the service department at Kundert Volvo. No harassment! No pressure. Sincerely, satisfied customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear this, Nikki! Thank you so much for the wonderful feedback about Chris and the rest of our team here at Kundert Volvo. We appreciate your support and hope to see you again next time!

Bernie was patient and accommodating. Bernie is very...

Bernie was patient and accommodating. Bernie is very knowledgeable about each vehicle and explains the difference between each trim. He was able to teach me all the features of the vehicle and most importantly…make the deal happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Bernie! We're so glad to hear he could get you a great deal and show you all the great features of your new ride! We'll see you on the road!

The dealership and Bernie are very responsive in finding...

The dealership and Bernie are very responsive in finding the right car and also getting the paperwork done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy Bernie and the Kundert Volvo team provided five-star care to you! Thanks so much for the great review!