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Kundert Volvo

(1,292 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday Closed 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 848-1171 (888) 848-1171
Used (888) 578-3622 (888) 578-3622
Service (833) 392-4533 (833) 392-4533

Reviews

(1,292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kundert Volvo from DealerRater.

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After agreeing in writing to a deal and promising to send...

After agreeing in writing to a deal and promising to send me the paper work, they sold the car to another customer who they were getting a higher price from. Then the salesman strung me along for over a week - first saying they are swapping with another dealership for a similar car then telling me to wait a couple days more for the 2022 program to come out as the numbers will be similar to 2021. They claimed they spoke to volvo corporate and was assured by them the 2022 will be as good as 2021. I waited and finally they tried to get me to pay $70 a more monthly for the same vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to my attention. I'm sorry to hear of your frustration and would like to see if there's anything I can do to help. If you have a moment, would you please consider reaching out to me directly? Thanks, Ralph Vigorito - New Car Sales Manager - 201-288-8984 ext 107

Consumer response

I gave ample time to respond and again reached out to the salesman to make it right but was ignored. I have secured a vehicle from another dealership.

Great experience overall before, during and after the...

Great experience overall before, during and after the buying process! Would highly recommend Kundert Volvo to all family and friends. Great service and very competitive pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad our team made this a five-star experience! Thank you, Mohammad! We look forward to seeing you again here at Kundert Volvo!

How great to find not only a beautiful car but to find a...

How great to find not only a beautiful car but to find a dealership where there is no pressure Just honest very knowledgeable and pleasant. I will absolutely recommend Kundert Volvo !!! From Saralin that set our appointment to our salesperson Bernie who made this so painless and pleasant !! Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team will be so glad to hear they've made this a five-star experience for you! Thank you so much for taking the time to leave us your positive feedback! - Kundert Volvo

When I bought my car Van Dixon was wonderful. Very...

When I bought my car Van Dixon was wonderful. Very patient in answering all my questions with no rush and no pressure. Since then I have had it serviced at Kundert and met the same degree of professionalism and care from everyone. Kundert Volvo is an exceptional dealer. I’m sure I’ll buy my next car there too. Meanwhile I am enjoying my S60.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care to you and made your visit so enjoyable! We'll see you next time! - Kundert Volvo

I appreciate that they were able to squeeze us in due to...

I appreciate that they were able to squeeze us in due to my husband's medical condition. We did have to wait because they had scheduled appointments but I knew the tire was replaced and safe to drive. The waiting room was comfortable and Chris was taking care of things.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Carole! Chris and our team appreciate the great shoutout! WE hope you come back to see us again soon! - Kundert Volvo

I was referred to Bernie by my friend who had recently...

I was referred to Bernie by my friend who had recently purchased a Volvo with his assistance. I was very happy with Bernie's attention and customer service. He recommended a test drive with 2 different models even though one was a lower price than the one I originally was interested in. When I did decide to go with the XC60, he showed me all the settings on the car and even adjusted the drivers seat for me. I would highly recommend Bernie to any potential buyers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congrats on your XC60! We're so happy you got the chance to work with Bernie and he could show you all the great features of your new ride! Thank you for choosing Kundert Volvo!

Bernie was extremely helpful, right from the beginning...

Bernie was extremely helpful, right from the beginning till the end. He showed me all the features of the car and was very professional. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I just bought my second Volvo from Bernie. He is simply...

I just bought my second Volvo from Bernie. He is simply the best I have ever dealt with. No pressure and none of the typical and often stressful techniques that you often encounter while buying a car. Don't go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bernie was beyond great to work with. Things that...

Bernie was beyond great to work with. Things that definitely stood out to me from him: 1. Has deep knowledge about Volvos AND the process of ordering or getting exactly the trim and specs you want. 2. Does not push you to get what’s convenient for the dealership but what is best for me the customer. 3. Very responsive and diligent. Overall getting my volvo with Bernie was a great experience. He is a great person to talk to as well as a great person to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Another great Volvo from Kundert!

We have obtained every single one of our 6 Volvos from Kundert, and have dealt with Jay on our last three purchases. Thanks to Jay’s excellence in sales and Kundert Volvo’s excellent service, we’ve found it unnecessary to go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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