Reviews
Dishonest sales team
Was looking for a drama free car purchase. Sales team straight out started telling me lies, which were not even self consistent.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Friendly, honest and professional
Working with George was an absolute pleasure. He went the extra mile to ensure the process was smooth and stress-free. Would highly recommend working with him and Kundert Volvo. A+ service and outstanding professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
XC90 Black
I did not expect to buy a car the day that I went back to Kundert to "look around". I already had a Kundert Volvo ( XC60) so going back to the dealership for my next one was a given. My first experience was great.I saw my XC90 and I loved it. It was in the showroom. It was must have for me and my growing family. I was not pressured at all, Frank and Phillip were very helpful though. They made it possible for me to walk out with my newest Volvo XC90. The deal, the credit approval, everything was smooth sailing. I was in my newest vehicle that evening, It was a great experience... "
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best New Car Buying Experience!
The sales team at Kundert made the experience of buying my new car a true pleasure! Attention to detail was given from my initial showroom visit through discussion of my buying/lease options and eventual purchase of my new XC60. At pickup, the paperwork was a breeze and the salesman took quality time to describe each and every feature! This is a quality dealer who has always treated me with respect and was willing to listen and answer each and every question. This is our sixth Volvo purchase; I will only buy my Volvos from Kundert!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gold Standard Upheld
Jim was my service advisor for my last two visits to Kundert Volvo. He is superb! He kept me informed of the status of the repair and told me in advance of the estimated time it would take. He attends to every little detail and helps the customer in every way possible, not least of which is applying the maximum discount available for the job. He is a pleasure to work with because of his dedication to customer service. No one could expect more. I have a newfound appreciation of Kundert Volvo in Hasbrouck Heights as a result of my experience with Jim. At Jim's request, Mike intervened to help me arrange the roadside assistance that I needed for the loaner car I used. It had a dead battery. Mike directed me to call Volvo On Call. They came in no time at all. Invariably the work performed at this service center is excellent. I never returned due to a problem with the work and I have had quite a few repairs here over the years. My Volvo is a model year 2001. I like it too much to part with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
A truly exceptional service for your car it deserves. I went there for the first time to service my car for routine maintenance. Price is right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
service
I have serviced my 2010 VOLVO XC60 since my purchase in 2010 and have been very satisfied. The staff has always been extremely courteous and proficient. I just completed a brake service after 63,000+ miles and as always, was pleased with the repair and relate expense.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
George is great.
George was extremely knowledgeable and professional. We never felt pressured or rushed during the car buying process. Would work with him again and recommend him to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Felt like Family
Dealing with George was a no pressure pleasant experience. His knowledge of the product was fantastic and George is great to talk with both about the car and in general. If you are in the market, I highly recommend reaching out to him and giving the Kundert Volvo of Hasbrouck Heights team the chance to win your business. You'll feel right at home and drive away knowing you received the white glove treatment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing
George was amazing. He made the process seamless and effortless. woiod definitely work with him again. I wanted to finish the process fast and he was with me every step of the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
