Reviews
So far, so good - hoping for a continued positive outcome..
Everytime I have brought my 2011 XC60 in for service I have been pleased with how I have been treated and could not have been happier with the sales department when I purchased my Certified Pre-Owned Volvo. I have never experienced any of the negative stereotypical car dealership hassle. I have had a problem with oil burning now twice and both times everyone has been attentive and thorough. I only hope that this continues and that we are able to get to the root of the problem and satifactorially rectify the issue prior to my warranty expiration next summer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First Class Service
After reading reviews I decided to try Kundert with just an oil change and tire balance just to see if it would fix my wobbly ride. I have an older Volvo (2008) and thought it might be weird going into such a first class Volvo dealership. Instead, I was treated exceptionally well, updated on everything they found (read some codes and solved an anti skid light that had many perplexed), and given a very fair price. I will definitely be returning next month for maintenance and repair of skid light problem. I HIGHLY recommend this dealership to any Volvo owner of any budget for their needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
the best service always
Not only do I love Volvo cars, I love this dealership. They truly take care of their customers. I had a flat tire last Friday and had my car towed to them. A couple of hours later Pete Pesce called to let me know my new tire was already on the car! The best part is I have tire insurance which Erin Kundert encouraged me to take when I got the car and I am eternally grateful that I listened to her. Altho I lease my Volvo, my daughter has one that I bought her as a graduation gift and she loves her car as much as I love mine. We both feel very safe in them. Thank you to all who work at Kundert Volvo!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Buying Experience!
I am a loyal Volvo customer and recently took my business to Kundert Volvo in Hasbrouck Heights looking for a new vehicle. From the moment I stepped into the showroom I was treated with the most outstanding service I have ever experienced in car buying. I was greeted at the door by a friendly receptionist who directed me to our salesman, Van Dixon. Van took the time to get to know my wife and I, answering our questions with patience and a very non-saleslike curiosity. It was clear from the onset that Van was not looking to pressure us into buying but rather, he was more interested in helping us to make the best decision for our particular budget and needs. Dealing with the finance was also a pleasant experience. Erin Kundert made every attempt to get us into the vehicle of our choice. We were given a very fair value for our trade-in and Erin made sure we got every available incentive available. I cannot say enough about how professional, courteous and genuinely warm the entire team at Kundert is. Kundert will have my loyal business for many years to come.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best dealer, Best service
Great sales team. Great service. Have been a volvo driver for over 30 years and this is a class act. Frank Monica is jus wonderful and a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best Dealer and Service
I highly recommend for purchasing and for having your car serviced here. We have purchased 4 cars from this dealership. We live in Westchester and come all the way to New Jersey to have our cars serviced. Everyone from your buying experience to the service have been so pleasant and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top notch service
I have been coming here for over 5 years to have my Volvo serviced. No matter who is assigned to me, they are always pleasant to work with and so helpful whether it was an emergency or scheduled visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent buying Experience
From Test drive to Taking the car out of the door, entire process is super smooth.. Jay/Frank/Erin/Phillipe were excellent and helped us in this buying process
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was quick,& the people helpful & friendly
whenever I had a question or needed help with my car , the service department always accommodated me. I never had a problem with their service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing Experience!!
I can't say enough about the wonderful experience I had purchasing my car from Kundert! From the first contact, to the test drive, the financing, to the day I drove away, each person could not have been more helpful, more honest or more interested in making me happy! I will most definitely reach out to them when I am ready purchase my next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
