Reviews
Unfortunately the 2014 VW Jetta has broken down more than
Unfortunately the 2014 VW Jetta has broken down more than it has run since purchasing.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Keith, We appreciate your business but sorry to learn of your disappointment with our service. I learned that your VW Jetta did have a post-sale issue that required Auction Direct USA to replace the cooling fans at no expense to you. We understand the frustration and hope you have worry-free driving from this point on. Thank you and safe travels.
I had a great experience, Jose was very diligent with all
I had a great experience, Jose was very diligent with all the paper work, I am very satisfied with the service provided.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
scborjas, Jose and the Auction Direct USA team appreciate you business and your great review. Thank you and safe travels.
This dealership is very welcoming & friendly.
This dealership is very welcoming & friendly. Let's you test drive any vehicle you are interested in with no judgment. Jose was extremely helpful and answered any questions you may have. I would recommend this place to friends and family. They have a variety of cars to small ones all the way to really big trucks and suv's. I loved my experience here will come back if I ever need another car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rodriguezw171, Jose and the supporting staff are happy to learn of your positive experience. Congratulations on your Auction Direct USA purchase. Thank you for the opportunity to earn your business and safe travels.
Literally best service fair price , workers were so nice
Literally best service fair price , workers were so nice and understandable to work with definitely recommend and can’t wait to enjoy my first car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maria, Congratulations on your Auction Direct USA purchase! Mario and the supporting staff appreciate your positive review. Thank you and safe travels.
They were great.
They were great. Enjoy the car. I got a Very good value. Hicham was awesome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
brdunn87, Hicham and the Auction Direct USA staff appreciate your business and great review. Thank you and safe travels.
Sammy was awesome!
Sammy was awesome! He and Jose worked together to find me exactly what I was looking for. They really went above and beyond. I also worked with the notary who went over every detail quickly so I could get out of there. Honestly, who wants to spend 4 hours at a dealership, I believe his name is Allen, I hope so because I want to give him a 5 star review. I will refer anyone I know that needs a car. I will also be returning to get my daughter her car next year. They have a wide variety of cars. I honestly would be shocked if someone that was ready to buy a car, went in there and didn't drive off with one that same day! It really was the best experience I had buying a car, and I have bought MANY!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kerry, Congratulations on your Auction Direct USA purchase! Jose, Sammy, and Allan will be recognized for your wonderful review. We look forward in serving your daughter's first purchase when you are ready. Thank you and safe travels.
Thorough and helpful; this was a return visit, and there
Thorough and helpful; this was a return visit, and there will be more I’m certain!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael, Mohamed and the Auction Direct USA team appreciate the opportunity to earn your business and grateful for your kind review. Thank you and safe travels!
Entire experience was positive and enjoyable.
Entire experience was positive and enjoyable. Started with Pavel, finished with Mohammad and had a splash of Paul. Solid car. Good warranty. Fair pricing. IMO I would take Auction Direct over Carmax. It is a well oiled machine. Thanks all. I’m confident they stand behind there cars and dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael, Pavel, Mohamed, and the Auction Direct USA team appreciate you great review, Congratulations on you purchase and safe travels.
Mario was a great help!
Mario was a great help! He has helped me with my truck and 2 family member get cars as well! Definitely recommend him to anyone looking for a vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jhovutorres, Repeat and referral business is the greatest compliment of all. Mario, Khalil, and the supporting team thank you for your business and fantastic review. Safe travels
Pleasant knowledgeable hard worker helpful seems to be a
Pleasant knowledgeable hard worker helpful seems to be a nice person enjoy talking to him about the car
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Cassys23, Thank you for your positive review. Please let us know if there is anything we can do to earn your extra stars. Thank you and safe travels.