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Auction Direct (Raleigh)

(1,948 reviews)
Visit Auction Direct (Raleigh)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00am
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 9:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auction Direct (Raleigh) from DealerRater.

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For once, and unexpected experience, that went really...

For once, and unexpected experience, that went really good, really easy, real quick. I've bought many from Dealerships, and I gotta say, these guys are top shelf. Much appreciated on how they conduct business. They go above and beyond, can tell you that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mario is an Excellent sales person !!!!Also,I'm very...

Mario is an Excellent sales person !!!! Also,I'm very happy with the attention of everyone there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tim was a awesome ans very patient car salesman. He came...

Tim was a awesome ans very patient car salesman. He came in on his day off to ensure we got the vehicle we wanted and stayed very honest throughout the entire process! Thanks again Tim!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sammy is awesome! Everyone was so helpful and friendly!...

Sammy is awesome! Everyone was so helpful and friendly! Really appreciate the extra lengths they went though

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience here has been amazing! Sammy is very along...

My experience here has been amazing! Sammy is very along and attentive. My first car and I’m just over the moon with the entire experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a amazing time with Sammy and Paul!! I have...

I had a amazing time with Sammy and Paul!! I have purchased my 3rd car here with family and every single experience has been easy! We are all so happy! Such a fun environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I really enjoy the way Auction direct is set up! very...

I really enjoy the way Auction direct is set up! very friendly staff. Easy process in my purchase! will be coming back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tim was the best , I was in and out , and I got a better...

Tim was the best , I was in and out , and I got a better vehicle than I was aiming to get and not to mention he kept myself and my husband laughing the entire time. I had a great car buying experience all the way around , I would and already recommended Tim .Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sammy was great and I loved the no pressure; no hassle...

Sammy was great and I loved the no pressure; no hassle environment and upfront transparent pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I am so happy and pleased with auction direct they were...

I am so happy and pleased with auction direct they were so friendly and understanding in what I wanted and look for in a vehicle they are the best car dealership in the Triangle area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.