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Auction Direct (Raleigh)

(1,945 reviews)
Visit Auction Direct (Raleigh)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00am
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00am
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 9:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,945 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auction Direct (Raleigh) from DealerRater.

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I had a very good experience, especially with my sales

I had a very good experience, especially with my sales person, and will recommend Auction Direct. My only negative feedback is I didn’t care for how the only interest rate info provided to me was tied to the purchase of an extended warranty. After the sale, upon reflection, it felt shady. I would have preferred to see figures with and without a warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Joe was very informative and professional.

Joe was very informative and professional. I'm very glad that he was our salesperson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I bought my last couple cars from here and they have been

I bought my last couple cars from here and they have been affordable and reliable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Really enjoyed our experience at Auction Direct.

Really enjoyed our experience at Auction Direct. Joe Peoples has taken the time to get to know us, and what we are looking for. It swhy we've purchased multiple cars with him and will keep coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Joe at Auction Direct is the best of the best.

Joe at Auction Direct is the best of the best. He made our car buying experience seamless, was very knowledgeable about the vehicle we were interested in, and could not have been more kind and accommodating throughout the process. Next time we are in the market for a vehicle, I definitely plan to go see Joe!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sales man was helpful and did what he could.

Sales man was helpful and did what he could. Service department is not will to work with my schedule on something that they owe me from the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Joe came off as very honest, straightforward, and

Joe came off as very honest, straightforward, and personable. We felt like we got a good deal and weren't pressured into anything we didn't want to spend on dollars on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Joe was very helpful, professional and attentive about

Joe was very helpful, professional and attentive about everything from the moment we got there. I am very happy with my new car. Thank you for all your help! Will be back in the future for sure and I already recommended this dealership to a few of my colleagues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ok for starters we was just looking just browsing around

Ok for starters we was just looking just browsing around and seen something that we might could possibly get but it was like maybe 1 hour before they closed yes only 1 hour and decided no we not going to do that these people are ready to go home remind you it’s cold so freaking cold anyway long story short we seen this truck talk to Jordan next thing I know we was singing papers taking home a Ford F 150 truck he was great talked and walked us through and explained everything there was needed to know about this truck with only 1 hour before closing their doors wasn’t rushing made us feel so comfortable trust me I will definitely recommend this place and this salesman i mean yes everyone has a job to do but he is so freaking awesome you will not be disappointed go check them out but don’t forget ask for JORDAN

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, very knowledgeable, made the experience

Great service, very knowledgeable, made the experience welcoming and inviting. Brandon did a good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.