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Auction Direct (Raleigh)

(1,948 reviews)
Visit Auction Direct (Raleigh)
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00am
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 9:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auction Direct (Raleigh) from DealerRater.

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The dealership itself is very attractive and clean . the...

The dealership itself is very attractive and clean . the employees all seem to be very pleasant and knowledgeable. T was helpful and pleasant. I enjoyed spending time with him. I learned a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Just purchased my first car from Auction Direct USA in...

Just purchased my first car from Auction Direct USA in Raleigh! Darius Mayfield made the experience super easy and was transparent with all questions I asked. Definitely would recommend this dealership to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good experiencing both trading and purchasing a car....

Very good experiencing both trading and purchasing a car. I have purchased several cars, new and used, in the past few years for myself and family members.i would rate this at the top for professionalism, friendliness, low pressure and quality. I have purchased several cars from Carmax in the past which is similar in style but AD USA generally has better prices, at least in my experience. Sales Associate Sammy Triesh was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chandler was very helpful. He wasn’t pushy. He was...

Chandler was very helpful. He wasn’t pushy. He was patient with me through the whole process. Highly recommend him for buying your next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Our experience with Auction Direct was fabulous. This is...

Our experience with Auction Direct was fabulous. This is my second time working with Tim, and once again, his calm energy helped the process be smooth. He listened to what we wanted, and let us know our options u til we found "just the right car".

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tim was very professional & very nice, he help me select...

Tim was very professional & very nice, he help me select the best car that wouldn’t give me too many problems. I love how quick the process was & how y’all select the best car for me. The entire staff was very nice & made me & my family feel welcomed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tim was highly professional and personable. He made sure...

Tim was highly professional and personable. He made sure that our needs, wants and concerns were 100% taken care of. Thank you Tim! The Gibsons

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing customer service as soon as I walked through...

Amazing customer service as soon as I walked through those doors! From the moment I walked in to the moment I left! If it wasn’t for Sammy I would’ve never gotten my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had a great experience at Auction Direct USA! Antonio...

I had a great experience at Auction Direct USA! Antonio was extremely helpful and made the car buying process easy and enjoyable. I am very satisfied with the service he provided, and I highly recommend working with him if you are interested in purchasing a used car from Auction Direct!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Out of all dealerships we visited that day. This one was...

Out of all dealerships we visited that day. This one was the best!! Sammy listened to what we wanted. In fact he directed me to the perfect vehicle for me. A vehicle I was not even considering. We actually bought two vehicles that day there. I would highly recommend this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.