Reviews
My service visit was comfortable, dealership personal were courteous as well as knowledgeable. Cost of repair was less than expected.
My service visit was comfortable, dealership personal were courteous as well as knowledgeable. Cost of repair was less than expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Right Honda and for sharing such a positive review! We’re so pleased to hear you felt confident in our team’s expertise and got an excellent deal. Take care!
I went in and met with Jalen after they ran my credit found a car that would work. A 2023 Honda Accord Hybrid Sport L with only 4,658 miles took it for a test drive. They gave me a super great deal that I couldn't refuse. The whole time there was never any high pressure. It was a nice laid back relaxed atmosphere. This is my first car from Right Honda it will definitely not be my last
I went in and met with Jalen after they ran my credit found a car that would work. A 2023 Honda Accord Hybrid Sport L with only 4,658 miles took it for a test drive. They gave me a super great deal that I couldn't refuse. The whole time there was never any high pressure. It was a nice laid back relaxed atmosphere. This is my first car from Right Honda it will definitely not be my last
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Steven - We are thrilled to hear that Jalen and the team made your experience so enjoyable, and we’re glad you drove home in a 2023 Honda Accord Hybrid Sport L! Thank you for choosing Right Honda and for sharing your feedback. Safe travels!
I had just bought a new tire at onother store and had all my tires inspected by that store. The tires were fine. I drove 7 minutes to Right Honda and alex gallegos was rude and told me i had a bad attitude. Magically, they found a screw in my previously inspected tire and charged me $252 for a new tire. I voiced my concern and they laughed at me. I tried to talk to service mgr and they told me he wasnt available. They brought a shop tech to me and told me he was the 'big' boss. I will NVR go there again
I had just bought a new tire at onother store and had all my tires inspected by that store. The tires were fine. I drove 7 minutes to Right Honda and alex gallegos was rude and told me i had a bad attitude. Magically, they found a screw in my previously inspected tire and charged me $252 for a new tire. I voiced my concern and they laughed at me. I tried to talk to service mgr and they told me he wasnt available. They brought a shop tech to me and told me he was the 'big' boss. I will NVR go there again
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Doug, customer satisfaction is our priority, and it's concerning to hear about your visit. I want to sincerely apologize for the way this situation was handled, as what you've described is not the professional standard we hold ourselves accountable to. Please reach out so that we can discuss this further and work towards a resolution. Thank you, Tara Ijai - Customer Relationship Manager - 480-778-2508
Great service , on my 2024 van ,free loaner car, awesome experience, thank you Jim hubick
Great service , on my 2024 van ,free loaner car, awesome experience, thank you Jim hubick
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, it means so much to us to see your review! Thanks from the team at Right Honda.
I have always been pleased with Right Honda. I bought my current vehicle from them. The service guarantee has always been honored with I come by for scheduled maintenance.
I have always been pleased with Right Honda. I bought my current vehicle from them. The service guarantee has always been honored with I come by for scheduled maintenance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Fred, your feedback made our day! We're so grateful for your business and appreciate you highlighting our service team. See you next time at Right Honda!
I am most appreciative of the people at Right Honda upon welcoming, follow-up and sharing what their service of the day provided. But, again, I have a windshield wiper streak on the left side(btw, we haven’t had rain in months) and no one had the skill to wipe it before returning my car is substantially below the standards that I expect after 3 cars from Right Honda.
I am most appreciative of the people at Right Honda upon welcoming, follow-up and sharing what their service of the day provided. But, again, I have a windshield wiper streak on the left side(btw, we haven’t had rain in months) and no one had the skill to wipe it before returning my car is substantially below the standards that I expect after 3 cars from Right Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Peter, we appreciate your feedback and kind words about our team. We apologize for the oversight with the windshield wiper and hope to resolve this in the future. Thank you for your continued business at Right Honda. Safe travels!
A very pleasant and enjoyable car buying experience, thanks to Jalen, Mark & Damien. I am loyal to the Honda brand, with my first having been purchased in the early 80’s. Now,my loyalty extends to Right Honda.
A very pleasant and enjoyable car buying experience, thanks to Jalen, Mark & Damien. I am loyal to the Honda brand, with my first having been purchased in the early 80’s. Now,my loyalty extends to Right Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and for choosing Right Honda! We're thrilled to hear Jalen, Mark, and Damien made your car-buying experience enjoyable. We look forward to serving you again in the future!
Service advisor was very good and he got the job done on a timely manner
Service advisor was very good and he got the job done on a timely manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
There is nothing better than a great review. Thanks for giving Right Honda your business, Willow!
On one of my service visits I was told I needed new tires. I let them know that I was going to buy them at Discount Tire because they provide free rotations. The right Honda advisor told me that right Honda does the same thing and provides free rotations if you buy the tires from them. With that I proceeded. On my next visit, I was charged for a rotation and told the advisor that the prior advisor told me I would get free rotations from the dealership if I bought tires from them. They spoke to a manager and told me it’s not true. Apparently, I’m the one not being truthful. Seems that the service advisors are getting quite a bit of pressure to push untreated sales in the service dept and feel that it’s appropriate to mislead customers in order to make the sale. Very upset that I bought tires from the dealership directly under the false pretense that I would be getting free rotations.
On one of my service visits I was told I needed new tires. I let them know that I was going to buy them at Discount Tire because they provide free rotations. The right Honda advisor told me that right Honda does the same thing and provides free rotations if you buy the tires from them. With that I proceeded. On my next visit, I was charged for a rotation and told the advisor that the prior advisor told me I would get free rotations from the dealership if I bought tires from them. They spoke to a manager and told me it’s not true. Apparently, I’m the one not being truthful. Seems that the service advisors are getting quite a bit of pressure to push untreated sales in the service dept and feel that it’s appropriate to mislead customers in order to make the sale. Very upset that I bought tires from the dealership directly under the false pretense that I would be getting free rotations.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry for the frustration and confusion surrounding your tire purchase and rotation charge. We understand why you chose to purchase the tires from us based on the information you were given, and we would never want you to feel that your concerns were dismissed or that your honesty was questioned. We also take the suggestion that an employee intentionally misrepresented our services very seriously. We would appreciate the opportunity to review the original tire purchase and subsequent service visit so we can better understand what was communicated and determine an appropriate resolution. Please contact our management team directly so we can look into this further. 480-778-2508, Tara Ijai, Customer Relationship Manager.
Felt like we were on in good hands. Appreciated the service we received from start to finish. Couldn’t imagine things going smoother!
Felt like we were on in good hands. Appreciated the service we received from start to finish. Couldn’t imagine things going smoother!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We’re thrilled to hear that you felt well taken care of and that everything went smoothly from start to finish. We truly appreciate your business and look forward to assisting you again in the future.