Reviews
I have always been pleased with Right Honda. I bought my current vehicle from them. The service guarantee has always been honored with I come by for scheduled maintenance.
I have always been pleased with Right Honda. I bought my current vehicle from them. The service guarantee has always been honored with I come by for scheduled maintenance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Fred, your feedback made our day! We're so grateful for your business and appreciate you highlighting our service team. See you next time at Right Honda!
I am most appreciative of the people at Right Honda upon welcoming, follow-up and sharing what their service of the day provided. But, again, I have a windshield wiper streak on the left side(btw, we haven’t had rain in months) and no one had the skill to wipe it before returning my car is substantially below the standards that I expect after 3 cars from Right Honda.
I am most appreciative of the people at Right Honda upon welcoming, follow-up and sharing what their service of the day provided. But, again, I have a windshield wiper streak on the left side(btw, we haven’t had rain in months) and no one had the skill to wipe it before returning my car is substantially below the standards that I expect after 3 cars from Right Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Peter, we appreciate your feedback and kind words about our team. We apologize for the oversight with the windshield wiper and hope to resolve this in the future. Thank you for your continued business at Right Honda. Safe travels!
A very pleasant and enjoyable car buying experience, thanks to Jalen, Mark & Damien. I am loyal to the Honda brand, with my first having been purchased in the early 80’s. Now,my loyalty extends to Right Honda.
A very pleasant and enjoyable car buying experience, thanks to Jalen, Mark & Damien. I am loyal to the Honda brand, with my first having been purchased in the early 80’s. Now,my loyalty extends to Right Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and for choosing Right Honda! We're thrilled to hear Jalen, Mark, and Damien made your car-buying experience enjoyable. We look forward to serving you again in the future!
Service advisor was very good and he got the job done on a timely manner
Service advisor was very good and he got the job done on a timely manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
There is nothing better than a great review. Thanks for giving Right Honda your business, Willow!
On one of my service visits I was told I needed new tires. I let them know that I was going to buy them at Discount Tire because they provide free rotations. The right Honda advisor told me that right Honda does the same thing and provides free rotations if you buy the tires from them. With that I proceeded. On my next visit, I was charged for a rotation and told the advisor that the prior advisor told me I would get free rotations from the dealership if I bought tires from them. They spoke to a manager and told me it’s not true. Apparently, I’m the one not being truthful. Seems that the service advisors are getting quite a bit of pressure to push untreated sales in the service dept and feel that it’s appropriate to mislead customers in order to make the sale. Very upset that I bought tires from the dealership directly under the false pretense that I would be getting free rotations.
On one of my service visits I was told I needed new tires. I let them know that I was going to buy them at Discount Tire because they provide free rotations. The right Honda advisor told me that right Honda does the same thing and provides free rotations if you buy the tires from them. With that I proceeded. On my next visit, I was charged for a rotation and told the advisor that the prior advisor told me I would get free rotations from the dealership if I bought tires from them. They spoke to a manager and told me it’s not true. Apparently, I’m the one not being truthful. Seems that the service advisors are getting quite a bit of pressure to push untreated sales in the service dept and feel that it’s appropriate to mislead customers in order to make the sale. Very upset that I bought tires from the dealership directly under the false pretense that I would be getting free rotations.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry for the frustration and confusion surrounding your tire purchase and rotation charge. We understand why you chose to purchase the tires from us based on the information you were given, and we would never want you to feel that your concerns were dismissed or that your honesty was questioned. We also take the suggestion that an employee intentionally misrepresented our services very seriously. We would appreciate the opportunity to review the original tire purchase and subsequent service visit so we can better understand what was communicated and determine an appropriate resolution. Please contact our management team directly so we can look into this further. 480-778-2508, Tara Ijai, Customer Relationship Manager.
Felt like we were on in good hands. Appreciated the service we received from start to finish. Couldn’t imagine things going smoother!
Felt like we were on in good hands. Appreciated the service we received from start to finish. Couldn’t imagine things going smoother!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We’re thrilled to hear that you felt well taken care of and that everything went smoothly from start to finish. We truly appreciate your business and look forward to assisting you again in the future.
Service center is a predatory abomination and will do more harm than good to your car.
Service center is a predatory abomination and will do more harm than good to your car.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to read this and take concerns about the quality and integrity of our service very seriously. We would never want a customer to feel that our recommendations were unnecessary or that their vehicle was negatively affected while in our care. Please contact our service management team directly with your name and visit details so we can review the work performed and address your concerns appropriately. 480-778-2508 Tara Ijai, Customer Relationship Manager
Chris was an understanding salesman who offered a comfortable approach to car buying not a let’s a do the deal now approach as other dealerships were.
Chris was an understanding salesman who offered a comfortable approach to car buying not a let’s a do the deal now approach as other dealerships were.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re glad Chris made the car-buying process comfortable and pressure-free. We truly appreciate your business and will be sure to recognize him for providing such a positive experience.
Ken was fantastic he was on it as soon as I came to the service drive
Ken was fantastic he was on it as soon as I came to the service drive
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re glad Ken was attentive and ready to assist as soon as you arrived at the service drive. We appreciate your business and look forward to serving you again.
Always good service; thank you.very much. Alan is a great service writer. Thank you, Right Honda
Always good service; thank you.very much. Alan is a great service writer. Thank you, Right Honda
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review Carnutaz! Alan is a legend around here. He is currently serving 3 generations of Honda families.