Reviews
Chris, our service agent was a 10. He was excellent! I would highly recommend him, as he sought solutions and treated us fairly.
Chris, our service agent was a 10. He was excellent! I would highly recommend him, as he sought solutions and treated us fairly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding responsiveness and logistical support for an out-of-state purchase! I have paid in advance and spent only an hour or so at the dealership to finalize documents / do test drive.
Outstanding responsiveness and logistical support for an out-of-state purchase! I have paid in advance and spent only an hour or so at the dealership to finalize documents / do test drive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Right Honda? WRONG HONDA!! I more appropriate. I’m a Florida resident who was visiting Arizona and had to buy a vehicle. The nightmare I went through trying to register my car in Florida with absolutely no help from your finance department. Carlos Sandoval, who was the financing agent over this whole deal never called me back three times. Damien and finance and Damien and sales didn’t do Jack. Everybody just kept passing the buck on all the documents I needed to provide Florida to register my vehicle. Not till SAMUEL. PINEAU came to my rescue. Took 47 days to finally get all the documents to the Florida DMV to register my vehicle. I was on it like stink on a xxxxxx with no help to your dealership whatsoever. So yeah, I call you wrong Honda.
Right Honda? WRONG HONDA!! I more appropriate. I’m a Florida resident who was visiting Arizona and had to buy a vehicle. The nightmare I went through trying to register my car in Florida with absolutely no help from your finance department. Carlos Sandoval, who was the financing agent over this whole deal never called me back three times. Damien and finance and Damien and sales didn’t do Jack. Everybody just kept passing the buck on all the documents I needed to provide Florida to register my vehicle. Not till SAMUEL. PINEAU came to my rescue. Took 47 days to finally get all the documents to the Florida DMV to register my vehicle. I was on it like stink on a xxxxxx with no help to your dealership whatsoever. So yeah, I call you wrong Honda.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Service has always been excellent and advisor Chris McGee is always right on target with advice re my Honda!
Service has always been excellent and advisor Chris McGee is always right on target with advice re my Honda!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jacob was very good at managing the sale of my new 2026 passport. All processes went very smoothly. Highly recommend him and Right Honda for your next vehicle.
Jacob was very good at managing the sale of my new 2026 passport. All processes went very smoothly. Highly recommend him and Right Honda for your next vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I live a long way from the dealership, I tried to get an estimate on my vehicle before making the 2 hour round trip but they refused. I just wanted to see if we were in the ballpark before making the drive My car is a 25 w 4 kilts and I offered quotes from other dealerships but they refused to even give me a ball park estimate , which is crazy. Other dealerships were happy to do so , this place clearly doesn’t care about their customers, by insisting I drive all the way there for an “ estimate “ only What a joke
I live a long way from the dealership, I tried to get an estimate on my vehicle before making the 2 hour round trip but they refused. I just wanted to see if we were in the ballpark before making the drive My car is a 25 w 4 kilts and I offered quotes from other dealerships but they refused to even give me a ball park estimate , which is crazy. Other dealerships were happy to do so , this place clearly doesn’t care about their customers, by insisting I drive all the way there for an “ estimate “ only What a joke
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Danny, our salesman, at Right Honda in Scottsdale was very friendly, customer service oriented and respectful of our wants and needs in a car without being pushy. We are seniors, my husband is tall and I am short. We needed something we could both be comfortable in and I could see out of. We went to look at a slightly preowned car but because of incentives and interest rate we were able to get into a new Honda CRV. I am loving it. Fun to drive, I can see because of the design and we have the full warranty. I would not hesitate to refer friend's and family .
Danny, our salesman, at Right Honda in Scottsdale was very friendly, customer service oriented and respectful of our wants and needs in a car without being pushy. We are seniors, my husband is tall and I am short. We needed something we could both be comfortable in and I could see out of. We went to look at a slightly preowned car but because of incentives and interest rate we were able to get into a new Honda CRV. I am loving it. Fun to drive, I can see because of the design and we have the full warranty. I would not hesitate to refer friend's and family .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Bought my car at Right Honda so I continue to go there for service. Ken Lewis is service was a pleasure to work with.
Bought my car at Right Honda so I continue to go there for service. Ken Lewis is service was a pleasure to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I went into Right Honda to trade in my vehicle and purchase a new one. After spending nearly four hours at the dealership, they finalized a deal with me and allowed me to drive off in the new car. I was under the impression everything was approved and completed. About a week later, I received a call from finance stating that my loan was not funded due to my credit profile. I then had to return the vehicle because they failed to properly secure final loan approval before letting me leave the lot. As a customer, this feels extremely unprofessional and disorganized. Loan approval should be finalized before a vehicle is released. It caused unnecessary stress and inconvenience having to unwind the entire deal after believing everything was complete. Unfortunately, I cannot recommend this branch based on my experience. Buyers should be cautious and make sure financing is fully approved before driving off the lot.
I went into Right Honda to trade in my vehicle and purchase a new one. After spending nearly four hours at the dealership, they finalized a deal with me and allowed me to drive off in the new car. I was under the impression everything was approved and completed. About a week later, I received a call from finance stating that my loan was not funded due to my credit profile. I then had to return the vehicle because they failed to properly secure final loan approval before letting me leave the lot. As a customer, this feels extremely unprofessional and disorganized. Loan approval should be finalized before a vehicle is released. It caused unnecessary stress and inconvenience having to unwind the entire deal after believing everything was complete. Unfortunately, I cannot recommend this branch based on my experience. Buyers should be cautious and make sure financing is fully approved before driving off the lot.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We’re sorry for the frustration and inconvenience this situation caused. In some transactions, vehicle delivery may occur while final lender approval is still pending. While this is a common and lawful practice within the automotive industry, we understand how disappointing and stressful it can be when a lender is ultimately unable to finalize funding. Financing decisions are made solely by third-party financial institutions based on their underwriting criteria. When approvals change, dealerships are required to follow established lender and legal guidelines, even though we recognize the impact this can have on our customers. We appreciate your feedback and regret that your experience did not meet expectations. Should you wish to discuss this further, our management team would be happy to connect with you directly.
I brought my Honda fit in for service as I had been told it needed many things done. The car was used only slightly in the past 10 years. There was a leak in the brakes and a battery was going to go. I had replaced the battery prior to coming in as my car went dead. I brought my car back to Brian and he had it for 5 days in which I had a loaner. I was very happy to come back to right Honda where I’m always treated well and with a smile. Thank you for servicing my car!
I brought my Honda fit in for service as I had been told it needed many things done. The car was used only slightly in the past 10 years. There was a leak in the brakes and a battery was going to go. I had replaced the battery prior to coming in as my car went dead. I brought my car back to Brian and he had it for 5 days in which I had a loaner. I was very happy to come back to right Honda where I’m always treated well and with a smile. Thank you for servicing my car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your experience! We’re glad to hear Brian took great care of you and that your visit went smoothly. We truly appreciate your continued trust in Right Honda, and it means a lot to know you feel welcomed and well taken care of each time you visit us. Providing friendly, reliable service is exactly what we strive for. Thank you again for your kind words, and we look forward to seeing you at your next visit!