Reviews
Easy transaction
Abdul, the salesperson we worked with, was honest and the process was straight forward. I would recommend working with Abdul and Grossinger if you want to get a good deal and be treated fairly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James Galvin
Always have a comfortable experience at Grossinger City Toyota. The staff in both sales and service are both friendly and knowledgeable. Service fees and sales pricing is good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Review for routine Scheduled maintenance/service
Fine My visit was not for purchasing a vehicle. I bought my vehicle at Grossinger Toyota. It was a new vehicle. I have continued to use their services for maintenance/ repairs, etc., over the years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Left 2 msgs for Carter because I had a question about something I noticed after I left dealership & the car wash I was referred to
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Reliable Service
Paul has always been my go to guy for service of my vehicle his recommendations are always on point his knowledge is awesome and his servicing to the public is always courteous and knowledgeable of our vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grossinger Service Department
As always, when I entered the service department I’m greeted with a warm hello and a smile. Paul seems to always be there and he is wonderful. He listens attentively when I’m stressing my concerns regarding my vehicle and keeps me updated with the status. I highly recommend this service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience
Service writers are really helpful specially "Paul", and will go above and beyond for their customers. I will definitely let my family members and friends know about this place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Segun was knowledgeable and helpful and not pushy-which last I greatly appreciated. The dealership went to some lengths to Find exactly the car I wanted. Explanations of features by Jay were both informative and entertaining. I highly recommend Grossinger.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Abdul was great!
Abdul was a fantastic and helpful salesman. I would definitely recommend him to any person looking for a Toyota. Unfortunately, my experience was not perfect as the finance team DOUBLE CHARGED me for the down payment! I only discovered this later while checking my credit card statements. Be careful to double check everything they do! Toyota never informed me of a double charge, so I'm glad I caught it on my own. I can't imagine that I'm the only one to ever be mysteriously double charged.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Car maiintenance
Friendly and professional service Rep made need repair recommendations needed maintenance was done in a fast and efficient manner. I would recommend the service department and rate it a positive ten
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
