Reviews
Paul did a great job helping me find the perfect car with
Paul did a great job helping me find the perfect car with all the right features
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kyle Durbin was exceptional.
Kyle Durbin was exceptional. Kyle made the entire process of purchasing my vehicle from the test drive to signing the final paperwork, effortless. He was very knowledgeable in answering all my questions with such patience. The entire Suntrup team is great. I love my new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greg Cole was fantastic.
Greg Cole was fantastic. Super knowledgeable, the opposite of pushy and a pleasure with whom to work. After driving and/or considering more than 10 different cars, Greg sold me on the Hyundai Tucson and I couldn’t be happier. He even went out of his way to find the color combo I wanted (required - ha ha). This was a great experience and I can’t recommend Greg and Suntrup enough.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your feedback. We really appreciate you taking the time to share your experience with Greg and our dealership. Enjoy your new Tucson, and thank you for choosing Suntrup!
Two years ago I bought a quality used car from Suntrup
Two years ago I bought a quality used car from Suntrup Hyundai. Upon final inspection before I drove it off the lot, I asked my sales representative if my new car had a regular spare tire and not a run flat. In the past I've had issues with rentals not having a spare tire or I had 'run flats' which I don't care for. He opened the hatch and indicated the regular spare was in the space indicated. It was in a hidden area which held the tire. Unfortunately, I didn't inspect it and believed him. Recently I had a flat tire. Come to find out I had NO spare at all. I called Hyundai and left a message with a manager to call me back regarding my car. He/She never did. I am absolutely tired of people not doing their job and lacking integrity and professionalism. Now I have to buy an entire wheel which if purchased new is over $600! Suntrup...DO BETTER BY YOUR CUSTOMERS!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This is the second time I’ve bought a vehicle from
This is the second time I’ve bought a vehicle from Suntrup Hyundai, and it couldn’t have gone any better! Everyone made the process so smooth & effortless, especially my salesman Kyle Durbin! All of the staff were friendly, professional, and so helpful. I’m happy with the price of the trade-in and the new whip. I will be sending my friends and family here for all future car needs. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share this. Kyle and the team will be happy to hear how much you appreciated their help. We’re glad everything went smoothly and appreciate your trust and recommendations. Enjoy your new car!
Starting in 2002, I just picked up my 5th Hyundai Elantra
Starting in 2002, I just picked up my 5th Hyundai Elantra from Suntrup Hyundai South. This time I decided to lease and had a wonderful experience with Kyle Durbin in Sales and Kati Patterson in Finance. I trust Suntrup to give me a fair deal on my trade-in and new lease. I recommend Kyle and Kati. Both are easy to work with, friendly, professional, and knowledgeable about their product.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s always great to see a long-time customer back with us. Kyle and Kati will be happy to hear they made such a positive impression. Thank you for trusting Suntrup for your fifth Elantra, and we hope you enjoy your new lease!
Andy was great all around.
Andy was great all around. He helped me find the car I wanted and made sure I understood it's features and options. He even sent some video of a car he brought in for me helping all the way. He's friendly and knowledgeable, not pushy. The finance person Kelly tried hard to sell stuff I didn't need and had no value. She also tried to sneak in at least 3 different add ons costing thousands of dollars. When her hard sell didn't work, she switched to insults and then a temper tantrum. I got followup from Deanna Weatherford but she didn't even attempt to address my fiance dept complains and just said that's not the experience we want.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback. We’re glad Andy was able to guide you through the process and provide helpful information. We also appreciate you letting us know about your experience in finance. Your comments are taken seriously and will be reviewed so we can address these concerns and improve moving forward
We just purchased our 4th new car at this dealership.
We just purchased our 4th new car at this dealership. Every time I work with patrick marshall. He is a no nonsense straight shooter.And he is very easy to work with. He has a way of explaining things that makes total sense. Any new hyundais, we will always go see patrick first. Thank you again, suntrup, and thank you, patrick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued loyalty and for trusting us with your fourth new vehicle! We truly appreciate your kind words about Patrick. He takes pride in making the process straightforward and easy to understand, and it’s wonderful to hear that reflected in your experience. We’re grateful for your support and look forward to helping with all your future Hyundai needs.
AJ was very helpful and easy to work with.
AJ was very helpful and easy to work with. The car buying process went very smooth!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this. We appreciate you choosing us and are glad everything went smoothly. Enjoy your new car, and we look forward to seeing you again.
AJ was extremely helpful, friendly and knowledgeable.
AJ was extremely helpful, friendly and knowledgeable. This was my first time purchasing a new car so I was a little bit nervous, but he made it made it so easy and fun, without being pushy at all which I'm super thankful for. I love my new car, the warranty options I had, and have already recommended Suntrup to 2 others!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
